Being BETTER client collaborators

What’s the secret to turning good client relationships into great ones? Well wonder no more as Aly and Andrew are diving into the delicious world of collaboration, served up with a side of Aly’s signature Five Cs strategy—Communication, Consistency, Customer Focus, Collaboration, and Conscious Choices. Whether it’s about landing the perfect client chat or the perfect CC’s (yes, we’re talking chips, and no, we can’t say no to them), this episode is packed with insights and laughs to help you elevate your client game. 

From adapting to each client’s unique needs to mastering the art of "Partnership, not Prescription," Aly and Andrew share stories, tips, and a sprinkle of humour to make collaboration feel effortless and effective. You’ll hear how asking the right questions and preparing like a pro can transform your approach—and maybe even turn you into your client’s favourite person (outside of tax season). 

With a post-COVID tech twist and a nod to the curious case of “ask holes” (you know the type), this episode explores the joys and challenges of collaboration in a way only Aly and Andrew can. Whether you’re here for the Five Cs, the client empowerment tips, or just to hear about Andrew’s love-hate relationship with Dorito dust, we promise you’ll leave feeling inspired and ready to crunch into better client connections. Tune in for the adventure—chips optional, but encouraged!

AAAAA IS PROUDLY BROUGHT TO YOU BY OUR SPONSORS
Practice and Pixels | A digital agency that creates new, original and authentic digital experiences for accountants and their current and future clients through brand design, website design and development, video production, creative design and strategic digital marketing for accountants.
FuseSign Digital Signing, Done Simply. FuseSign is an affordable, intuitive and easy to use Digital Signing platform. Greater Control, Greater Flexibility, Greater Client Experience

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Email: podcast@accountingadventures.com.au

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MUSIC
ENTENTE (@ententemusic) | Instagram

PRODUCTION
David Easton (@davidjeasty) | Instagram