How Former Stripe Manager Built a $100M AI Giant (LoriKeet CEO Interview)

Today’s guest on the Sachin and Adam show, Steve Hind, is the co-founder of Lorikeet AI, one of Australia’s fastest-growing AI Agent companies. Before that, he quickly climbed the ranks at Stripe and Bridgewater Investments -only to realise that titles and prestige can be traps in disguise. His story is a masterclass in knowing when to quit and why leaving a “dream job” might be the smartest move you’ll ever make.

00:00 The Impact of Joining a Strong Company

00:26 Key Takeaways from Working at Stripe

00:35 Challenges and Ambitions in the Market

00:57 Storied Career and Building Fast-Growing Companies

02:07 Insights into Career Moves and Personal Growth

10:00 The Importance of Operating Principles

12:53 AI Advancements and Market Impact

14:40 Lorikeet's Unique Approach to Customer Support

21:52 Future of AI Agents and Career Implications

27:19 Reflections on Founding and Personal Weaknesses

28:14 The Importance of Distribution in Product Building

29:28 B2B vs B2C: Distribution Relevance

30:36 Core Beliefs on Team Building

32:54 Hiring Strategies and Market Arbitrage

34:58 In-Office Work Culture

36:36 Winning Culture in Australian Startups

41:50 Challenges and Risks for Lorikeet

45:46 Marketing Strategies for Success

49:56 Personal Reflections and Career Insights

53:11 Book Recommendations and Final Thoughts

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