‘Learning Is the New Working’ is a new podcast from Chris Pirie, ex-Microsoft Chief Learning Officer and now independent investigator of The Future of Workplace Learning. A set of stimulating conversations with some of the leading thinkers and edge practitioners in the modern Workplace Learning space, from Chief Learning Officers to Learning Experience Designers, from Neuroscientists to Technologists, vendors of Learning Tech, and the HR leaders charged with developing human capital potential. Our topics are everything from the American skills crisis to our scary, but fascinating, century: how the rise of the robots, AI, employment and demographic change are re-shaping all our lives - in work and out of it. We will also explore how the process of Learning is itself changing with current and emerging technology, share war stories about which new ways of delivering Learning work, what Sales Enablement is versus what it could be, what a ‘Learning Science’ might offer… all with the ultimate aim of empowering the CLO.
Integrating Inclusion: It’s light you want, not heat, w/Jesse Jackson, JPMorgan Chase
Sometimes you feel you’re in the eye of the hurricane: so much is happening in terms of our wider society in terms of changing expectations, changing ways of working, changing life choices. Add the potentially explosive compound called ‘Diversity’ into all this, and it can start to feel a little hot in here. But, advises this week’s special guest and DEIB and L&D expert practitioner Jesse Jackson, CLO for JPMorgan Chase with a special focus on the Wall St’s giant’s consumer community banking business: when it comes to getting DEIB right, it’s not heat you want: it’s light. This is a really fascinating chance to find out from a person deep in the midst of all the changes we’re talking about, but also deep in a blue-chip financial services firm that always has to see things in terms of achievable ROI. We’ll let you decide if you agree that’s what Jesse’s achieving: us, we’re hunkering down in the place where it’s always the most interesting… that hurricane’s eye. Because that’s where change happens.
The Skills Obsession: Learning The Many Languages of Skills w/Mars’s Nuno Gonçalves
“I think that in the future, what will be really necessary in terms of skills are people that talk different languages of skills… talking different languages of different skill sets will be something really, really im-portant.” Why is it significant that become more expert seems so fused with speaking restricted lan-guages? And what does it mean to have ‘intentionality’ about skills? How do you start to really under-stand the skills needs of an organization you join in COVID? This week, these and many other thorny but critical issues get exposed via our debate with long-time friend and highly accomplished CLO and talent leader Nuno Gonçalves, who is now starting to do at global confectionary, food and pet care giant Mars what he did at European life sciences player UCB: implement a cross-company, future-focused skills strategy. It’s an excellent conversation with a truly passionate learning ninja who’s thought deeply about these problems; we think you’re going to love it.
Integrating Inclusion: creating space for courageous conversations, w/Rachel Fichter, S&PGlobal
Are there three sets of people in Inclusion: the folks doing the ground-level work on DEIB, maybe the researchers way off in the academic stratosphere, and then the people actually affected by these issues on a day-to-day level in the workplace? If so, could we simplify this and remove a layer? If you think that’s a good idea, then listen today to someone who is doing all she can to fuse the first two roles there—Rachel Fichter, a PhD who also works for a Wall St financial analytics firm, S&P Global… but who sees herself in a fascinating new kind of role in HR and analytics: DEIB scholar-practitioner, helping her firm Integrate Inclusion while also diving into the literature on Belonging in the Columbia University stacks. So: quite a woman. And quite a DEIB thinker. You’re going to like this Workplace Story.
The Skills Obsession: Designing the Skills Future w/Lisa Kay Solomon of the Stanford d.school
“What I introduce [my students] to are the kinds of skills that allow them to navigate ambiguity.” If that seems like urgently-needed capability you or your team to have you’re in luck, as you’re about to find out a whole lot more about why you’d need such a thing… and why you won’t find it, alas, in to-day’s conventional curriculum (including corporate L&D). In the first full episode of our new Red-Thread podcast—our deep dive into what we’re calling capitalism’s focus on ‘The Skills Obsession’—we meet passionate educator, innovator and bestselling author Lisa Kay Solomon. Designer in Resi-dence at the Hasso Plattner Institute of Design (‘the d.school’) at Stanford University, Lisa presents in her dialog with Stacia, Dani and Chris something of a masterclass in what thinking about the future actually needs to consist of—and how that feeds into her conviction that, “learning is the currency of possibility.”
Why Microsoft’s Shelby Grieve thinks managers should be measured by a lot more than how many donuts they bring in for the team
In December 2020, I was invited to host three live Learning podcasts at last year’s HR Innovation and Tech Fest (#HRTechFest), a week-long event hosted in Sydney, Australia by Hannover Fairs; I’d previously attended as an in-person delegate, and loved the energy and vibrancy of the Antipodean L&D community I interacted with, so I was more than happy to help out when asked (and can’t wait for it to go back to being real-world again later this year!). You may have caught my previous excellent Tech Fest conversation with Air New Zealand’s Dr Sydney Savion—and this is the perfect follow-up: Director of Manager/Leader Capabilities, Worldwide Learning at Microsoft, Shelby Grieve. A progressive, results-oriented leader with nearly 25 years of experience building and managing high performing, cross-functional teams, as well as building impactful, highly scaled global programs, Shelby has proven leadership skills and is a 2018 recipient of Microsoft's prestigious Circle of Excellence award, and at Platinum Level. And former Basketball champ and coach! Our conversation ranges across a range of really interesting L&D issues, shaped by her experience at a Microsoft actively moving to the famous shift from ‘know-it-all’ to a ‘learn-it-all’ culture demanded by LFG's favourite CEO, Satya Nadella, as well as: what 18 months of structured modelling, coaching and caring tuition for managers is achieving; how ‘model, coach and care’ capability is genuinely a performance metric now and what she and her team do when it isn’t happening enough; Microsoft’s new rule of three (personal impact, how much you helped others succeed, and how well you leveraged the work of others); a very different picture of virtual corporate training looks like; good tools to help you; what Microsoft is doing to get ready for the imminent hybrid workplace; and much more.
A special cross-over episode from RedThread’s new deep dive into all things Skills
In our thematic Season 5—‘The Learning Leaders’—we’ve been meeting both new and seasoned leaders from industry, academia, and technology. The sole criterion for us profiling them is they have made significant contributions to workplace learning, EdTech, and talent leadership disciplines—and that’s absolutely true of today’s guest, 15-year veteran of leading and consulting on talent development and learning transformations in Fortune 100s, Matthew Daniel. Now Principal Consultant at Guild Education—which is an amazing institution in its own right, of course—Matthew is genuinely passionate about skills and the trouble we may be storing up for ourselves as a society around them. And indeed skills is the focus of the whole separate podcast series I am borrowing this excellent conversation from, our partner RedThread Research’s amazing ‘Workplace Stories’ podcast: kicking off in February, this is a series of analyses with experts (and indeed, Learning Leaders in their own right) who are working wit Stacia, Dani and I to unpick, in Season 1, what RTR sees as our current ‘Skills Obsession.’ This run is being sponsored by the great guys over at Workday, who plan to run an exclusive live webinar towards the end of the season, where you can meet us and join in a conversation about the future of skills and skills management. Find out more information, and access exclusive Workplace Stories from RedThread Research Season 1 ‘The Skills Obsession,’ please go to the main RedThread home page at redthreadresearch.com and click on ‘Podcast.' I hope you like this episode enough to want to get more, so please think about Following (what we do now instead of ‘subscribing,’ see) on your podcast platform of choice; see you over at Workplace Stories soon!