134 episodes

The ART of property management with Ashleigh Goodchild is a leading platform supporting collaboration not competition through an online community and events throughout the year with one purpose: to create happier property managers. She creates connections for property managers looking to create momentum in their careers and personal life. Join Ashleigh and her guests as they discuss challenges, struggles, mental health, mindset and give advice to property managers and anyone in the industry. To get the support in your property management career, join our PM Collective Facebook and Instagram community.

PM Collective - The ART of property management Ashleigh Goodchild

    • Business
    • 4.9 • 28 Ratings

The ART of property management with Ashleigh Goodchild is a leading platform supporting collaboration not competition through an online community and events throughout the year with one purpose: to create happier property managers. She creates connections for property managers looking to create momentum in their careers and personal life. Join Ashleigh and her guests as they discuss challenges, struggles, mental health, mindset and give advice to property managers and anyone in the industry. To get the support in your property management career, join our PM Collective Facebook and Instagram community.

    Talisha Buttsworth's journey in relationship building

    Talisha Buttsworth's journey in relationship building

    Embark on an insightful expedition through the ups and downs of property management with our esteemed guest Talisha Buttsworth, Gladstone Property Manager. Talisha's tale is one of resilience and savvy planning; from her post-high school beginnings to the partnership with her mother at Island Sands Asset Management, every twist and turn offers a lesson in personal and professional growth. Her candid recollections of surviving the industry's downturn and leveraging a bartending gig into a strategic financial stepping stone exemplify the determination required to succeed in this field.

    This episode doesn't just chart a career trajectory; it also underscores the importance of self-care and the nuanced craft of intentional BDM. Talisha and I unpack the essential role of rest in maintaining peak performance, and how BDM goes beyond mere salesmanship to cultivating deep-rooted client connections. The mother-daughter dynamic duo at Island Sands Asset Management illustrates the power of teamwork and consistent service quality throughout the property management lifecycle, offering a masterclass in client relationship maintenance and satisfaction.

    Nearing the episode's conclusion, we explore the innovative concept of hybrid roles blending BDM and leasing consultant responsibilities, a strategy that enriches the client experience. I also peel back the curtain on creating a compelling online presence, demystifying content strategy with an honest look at the challenges and triumphs of engaging with audiences on social media. As we wrap up, we celebrate the industry's high achievers and tee up the potential for future in-person discussions, fostering a community that's as connected offline as it is online.
    Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
    Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)
    The PIP Advantage for Landlord Insurance
    Up to $70,000 contents cover included in our landlords policies
    14 months cover for just 12 months premium  in your first year
    Further discounts when you have three or more properties insured through PIP
    24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and management
    Visit their website

    • 50 min
    Aaron Emery's Expert Strategies for Asset Nurturing and Client Retention

    Aaron Emery's Expert Strategies for Asset Nurturing and Client Retention

    Aaron Emery, a seasoned expert from PULSE Property Management Business Consulting, joins us to discuss the financial gems often missed in this industry. We guarantee that you'll come away with a fresh perspective on how to nurture the assets under your care and the art of client retention. Aaron takes us on a journey through his 19-year real estate career, offering not only his professional insights but also the personal stories that shaped his approach to property management and business ownership.

    Prepare to shift your mindset as we tackle the challenges property managers face under sales-centric leadership. We explore actionable strategies for showcasing the true worth of your rent roll and the pivotal role that retention plays in solidifying a business's financial foundation. With a spotlight on the need for redefined KPIs and a stronger grasp of financial metrics, this episode is a masterclass in advocacy for the resources you need to make your property management department thrive.

    Embrace the future with us as we consider the revolutionary impact of AI and technology like Troodi AI on the property management sector. Far from a dystopian job-snatcher, these tools promise to revolutionize efficiency and elevate the importance of relationship management. 

    Connect with Aaron Emery - https://www.linkedin.com/in/aaron-emery-2b2010a3?originalSubdomain=au
    Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
    Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)
    The PIP Advantage for Landlord Insurance
    Up to $70,000 contents cover included in our landlords policies
    14 months cover for just 12 months premium  in your first year
    Further discounts when you have three or more properties insured through PIP
    24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and management
    Visit their website

    • 36 min
    Practical Tips for educating your landlords on Tax Depreciation

    Practical Tips for educating your landlords on Tax Depreciation

     Mike Mortlock from MCG Quantity Surveyors is our special guest who loves to work with property managers to make YOU look better to your clients.

    Tune in and learn how property managers can transform their services, going beyond the basics to offer clients insights into the 'free money' lurking in tax benefits. We promise you'll come away knowing the optimal moment to introduce tax strategies to investors, be it at the inception with a Business Development Manager or amidst the hustle of ongoing property management. Discover how to seamlessly weave this crucial knowledge into everyday client interactions, empowering property managers to become de facto investment gurus without piling on the workload.

    Imagine a vibrant community where property investors thrive, supported by a network of astute professionals—this episode paints that very picture. Drawing an analogy to a nurturing educational environment, we talk about the crucial role of property managers, accountants, and tax experts in safeguarding your financial future. As we explore the collaborative spirit found in the industry, Mike chimes in with reassurance that BDMs and PMs are not alone in their quest to excel, offering a helping hand through educational resources and support. 

    Get inspired to enhance your property management prowess and learn how MCG is just a call away for those eager to polish their clientele communication and education skills.
    Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
    The PIP Advantage for Landlord Insurance
    Up to $70,000 contents cover included in our landlords policies
    14 months cover for just 12 months premium  in your first year
    Further discounts when you have three or more properties insured through PIP
    24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and management
    Visit their website

    • 22 min
    Online communities and engagement for new business and maintaining relationships

    Online communities and engagement for new business and maintaining relationships

    The guest for this episode is someone who you might see regularly on socials, Rebecca Barnett from Coronis, as she unveils the climb to her own successful franchise. Rebecca demystifies the significance of an online presence and the mental resilience it requires, especially when navigating the social media landscape for business. Our chat covers her journey of organic growth, stressing the importance of fostering genuine relationships over chasing numbers and how her strategic engagement on Facebook has become a cornerstone for referrals that keep her business thriving.

    We talk about establishing trust and building a community presence and Rebecca's strategic insights on incrementally increasing online engagement and the art of authentic interaction within local groups. We talk about the balancing act of maintaining a personal yet professional online identity and the disciplined approach needed for posting schedules. 

    Education and networking can significantly elevate one's property management game and the transformative power of self-accountability in the journey of entrepreneurship. 


    Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
    Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)
    The PIP Advantage for Landlord Insurance
    Up to $70,000 contents cover included in our landlords policies
    14 months cover for just 12 months premium  in your first year
    Further discounts when you have three or more properties insured through PIP
    24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and management
    Visit their website

    • 43 min
    Get to know Ashleigh Goodchild her entrepreneurial mind

    Get to know Ashleigh Goodchild her entrepreneurial mind

    Embarking on an entrepreneurial journey can be as unpredictable as tossing a coin and expecting it to land balanced on its edge. Yet, this episode's special guest, Ash, managed to find her feet in the property management sector after a surprising pivot from naturopathy. With Bec Halton turning the tables and being this weeks host, we're treated to a candid recount of her venture into real estate, the inception of his business Soco alongside her brother-in-law, and why he shied away from the sales side despite her entrepreneurial flair. Bec shares questions from the public to find out more about her!

    In the ever-evolving world of property management, standing out from the crowd is synonymous with success. And what better way to shine than harnessing the power of social media giants like LinkedIn and YouTube? Ash and Bec explore the impact of visibility and the confidence needed to create engaging video content that resonates with audiences. Wrapping up, they share some invaluable industry event recommendations. From mental health courses to intimate networking sessions and an exciting upcoming AI event, we've got you covered with insights that are poised to enhance your professional toolkit. Tune in for a hearty blend of personal anecdotes, industry expertise, and the kind of advice that just might make you rethink your approach to work and life.
    Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
    Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)
    The PIP Advantage for Landlord Insurance
    Up to $70,000 contents cover included in our landlords policies
    14 months cover for just 12 months premium  in your first year
    Further discounts when you have three or more properties insured through PIP
    24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and management
    Visit their website

    • 35 min
    Crafting a Distinctive Brand in Property Management

    Crafting a Distinctive Brand in Property Management

    What a wonderful episode with Ashby from Whitearch, as he lays out the blueprint for transforming a career in sales into leading a distinguished real estate agency. Ashby, in a candid conversation, shares his experience of fostering a unique brand identity through strategic partnerships and reveals the origin of White Arch's memorable name. We dive deep into the essence of his real estate philosophy, which harmoniously blends sales with property management, offering an inside look at the modern agent's versatile toolkit.

    Dress codes in real estate have evolved, and so have we, embracing the shift from strict suits to attire that speaks our brand's language. I recount my personal transition, turning what I wear into a mobile billboard for my business, and Ashby chimes in with his insights on creating a lasting impression. We explore his thoughts with branded merchandise, discussing tactics that go beyond just visibility, fostering a sense of community and connection. From stylish wearables to practical home goods, we share how these items can anchor your brand in the minds (and hearts) of clients.

    We shed light on the importance of a solid foundation—strong relationships, robust administration, and a reputation that withstands the test of time—and how it shapes a successful foray into the property management and real estate domain. 

    If you have been thinking about going out on your own, or creating a standout brand, you will love this episode!
    Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.www.myconnect.com.au
    Inspection Express and Paperless Office is the leader in innovative, time saving property Inspection Software.Property Management Software | Inspection Express & Paperless Office (ipropertyexpress.com)
    The PIP Advantage for Landlord Insurance
    Up to $70,000 contents cover included in our landlords policies
    14 months cover for just 12 months premium  in your first year
    Further discounts when you have three or more properties insured through PIP
    24/7 Australia-wide claims serviceOnline Real Estate Agent Portal for easy access and management
    Visit their website

    • 42 min

Customer Reviews

4.9 out of 5
28 Ratings

28 Ratings

Courthope ,

Insightful & informative

Ashleigh provides great insights and relative information to the industry. She has such an uplifting and positive and confident way of providing all of her knowledge and shared information from the industry.

JoJoOliveri ,

Easy Listening, Awesome Variety

I love listening to Ash’s podcast. She has a great way of relating the podcast topic to what she is experiencing in the ‘every day world of property management’, plus she has a terrific lineup of guests.

I’m a global property management business coach and consultant and I find that by listening to Ash’s podcasts, it helps me to hear first hand what’s happening and what’s coming.

Awesome work Ash 💜

chrisdiorre ,

Fantastic

Love Ashleigh’s view on PM. It’s authentic, sustainable, achievable and helpful. Get stuck into this podcast, you won’t regret it.

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