The Property Management Podcast with That Property Mum

Kylie Walker
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The Property Management Podcast with That Property Mum

The Property Management Podcast is the go-to show for busy women in the crazy property management industry! If you’ve ever wanted to crack the “secret” to thriving in this fast-moving industry, launching your own business, or just showing up as your best self every day…this is the show for you! Join 7-figure entrepreneur, journalist and property mentor Kylie Walker each week as she teaches you how to juggle work and family life without the guilt, and shares the tools and inspiration you need to make the changes you have been wanting but lack the courage to take! (Think of us as your kindred spirit, best friend, big sister, and business mentor all rolled into one!) Connect with Kylie at thatpropertymum.com.au

  1. 1 DAY AGO

    Innovation and The Future Of Property Management

    Property management isn’t what it used to be. The days of just managing maintenance requests and collecting rent are long gone. The industry is evolving and it’s evolving fast! The people who stay ahead are the ones who embrace new ideas, support their teams, and use data to make smarter decisions are the ones who will thrive. So if you’re still managing your business the way you did 5 years ago, it’s time for a serious shake up! In this episode I chat with Jodie Stainton, Director of Property Management at Harcourts Solutions, about how she’s leading her team into the future. We dive into what's changing in the world right now, new innovations, shifts in how we think and work, and the tech that's already shaking up the industry. Jodie shares actionable strategies that actually work and have been implemented in her business. Whether it’s streamlining workflows, shifting your mindset, keeping your team motivated, or using data to improve customer experience, this episode is packed with practical insights you can start applying right now. “I’m always learning,  it means that I’m looking at the shifts that are always happening in the world. And to be fair I’ve been exposed to that with the leaders I’ve been working with. That then has shaped when you’re learning  and when you see something you can go hang on a second we can use that in property management” - Jodie Stainton We explore: How Jodie stays ahead of the game with her fresh ideas and how it’s helped scale the businessHow to build high performing teams and the reasons her property managers stick around and not have a high turn over of staffHow Jodie tracks customer experience and why it’s a non negotiable in the  businessWhat’s happening in real estate tech with AI and automation and how it’s already changing how we lease, manage and communicate How we as property managers can uplevel our  skills and the skills we need to focus on as automation takes overWhy hiring the right people matters more than ever and how the business keeps their team engagedHow teams performance is a direct reflection of your leadership and how to keep your team engaged Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call  Kolmeo: https://kolmeo.com/ HD&U Sales Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call Connect With...

    37 min

  2. 6 DAYS AGO

    The secrets to Mastering Mindset for Success in Real Estate and Property Management

    The real estate market is always moving and shifting. Interest rates can skyrocket one moment and then dip the next. Buyer’s and renter’s needs and interests change, new technology can come about and change the way we operate our business, changes in legislation can throw in new rules for us to follow, and while this can all create the feeling of uncertainty and another thing for us to learn - it’s also an opportunity. An opportunity to adapt and lean into the shifts that are happening to stay ahead and build a business that is resilient. With the right mindset, property managers can navigate challenges, overcome obstacles and seize opportunities - your mindset is your most powerful tool and is the one thing you can control (when you put your mind to it!) With 2025 bringing new trends like AI adoption, rising economic pressures, and changing client expectations, staying resilient and adaptable has never been more important. And in this episode I empower property managers and real estate professionals to approach the year ahead with clarity, confidence, and practical strategies to thrive in uncertain times.  ” I realised that setbacks are absolutely inevitable, but they're also good opportunities to learn and adopting that growth mindset helped me see the challenges as stepping stones,  rather than obstacles ” - Kylie Walker  We explore: Kylie’s personal journey through the various market changes from surviving the 2011 Qld floods, navigating the global financial crisis and pivoting during the pandemic with virtual tours and new technologiesEconomic fluctuations, interest rates, and inflation and the trends shaping the Real Estate market for 2025How to embrace a growth mindset and view setbacks as learning opportunities and diversifying strategies to future proof your businessHow to adapt to change and utilise new technologies and being open to different strategies to pivot if neededFocusing on the big picture, practicing self care, and finding strength in challenging momentsHow to leverage market data and educating clients to foster long term relationships and build trust by sharing your unique knowledge and perspectiveHow challenges are inevitable, but they can also serve as stepping stones to greater success Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call  Kolmeo: https://kolmeo.com/ HD&U Bundle:  https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0 Find out about our Done for You Lead Generation -a...

    19 min

  3. 20 JAN

    How To Use Data To Grow Your Rent Roll With Kasey McDonald

    Growth is the lifeblood of any property management business, yet many professionals struggle to find effective strategies to expand their rent roll and improve client relationships.  In a competitive real estate market, staying ahead requires more than just hard work, it demands smart, data driven strategies. Whether you're a BDM, property manager, or real estate business owner, leveraging data can transform how you grow and manage your business.  Understanding how to effectively use data can transform your approach, helping you stay relevant, grow your rent roll, and ultimately, achieve lasting success and in this episode we dive into exactly this! I  chat with Kasey McDonald who is the Qld State Manager at Corelogic and we uncover how property managers and BDMs can leverage data to unlock new growth opportunities. With over 27 years of experience in the real estate industry, Kasey shares her journey, expertise in growth strategies, and practical ways  to stand out in a competitive market  ” I think the way that I've spoken to businesses about this report is to use it as an annual performance review or property review with your clients. Send them a meeting invite and say, I really would love to talk to you about how your property has performed. More importantly to gauge, and obtain your feedback on how you think we've done in managing your property for you in the last 12 months” . - Kasey McDonald  We explore: Kasey’s journey in the real estate industry and how she started on reception and worked her way up to becoming a leaderHow her passion for growth and implementing change has earned her respect in the industryHow RP data can drive growth from tenure reports, withdrawn and aged listings, and suburb insightsHow to collaborate with sales teams to utilise existing CRM data for prospectingHow to tailor communications to meet the specific needs of property owners and investorsHow to use investment property reports for annual property reviews, showcase equity opportunities, and build trust with landlordsHow to streamline operations by integrating RP Data with your CRM to ensure accurate, up to date information and actionable insightsHow to use heat mapping to identify what matters most to your prospects and tailor your approach Connect with Kasey McDonald  https://www.linkedin.com/in/kasey-mcdonald-857a3337/?originalSubdomain=au kamcdonald-au@corelogic.com https://www.corelogic.com.au/ https://www.facebook.com/corelogicaustralia/ https://www.instagram.com/corelogicau/?hl=en Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM...

    41 min

  4. 13 JAN

    Resilience And The Professional Athlete Mindset With NRL Roosters Player Sam Walker

    Resilience and mindset are essential in any profession, but especially in high pressure environments where setbacks are inevitable. Whether you’re a property manager or a business owner navigating client challenges,  recovering from injury, or navigating a personal setback, the ability to stay positive, focused, and determined can make all the difference. In this episode, I chat with a special guest, my son Sam Walker who plays for the Sydney Roosters and he shares his journey as a professional athlete. Sam opens up about overcoming challenges, including injuries and setbacks, and highlights the importance of mindset, resilience, and gratitude in navigating both career and life.The ability to stay positive, focused, and determined can make all the difference. Sam’s insights offer inspiration to stay focused on your goals and keep moving forward.  “I think it’s staying pretty calm and not letting the moment get in the way too much and being in control of yourself. A lot of times you can make the situation seem a lot bigger than what it is” - Sam Walker We explore: How Sam followed his dream to play professional rugby leagueThe dedication and sacrifices it takes to achieve and maintain a professional sporting career.The moment Sam ruptured his ACL and how it impacted his seasonHis journey through recovery and how he stays motivated by focusing on the big pictureThe mindset shift that helped him stay positive and focused during rehabSam’s game day routine, including breathwork, ice baths, and staying off social mediaThe importance of staying calm and focused during a game, even when things don’t go as planned.The lessons learned from reflecting on setbacks and using them to improve his game  Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Book in your team insight bundle with HD&U here:https://www.hdandu.com.au/that-property-mum-team-insight-bundle

    25 min

  5. 6 JAN

    What Stops Rent Rolls From Growing With Nathan Brett

    If you’re in property management, chances are you’ve asked yourself how to grow your rent roll or when the right time is to sell. These questions aren’t just about numbers they’re about the future of your business, your profitability, and your long term goals. Rent roll growth and management are at the heart of every successful property management business, but navigating the best strategies for growth, scaling, and eventual sale can feel overwhelming. In this episode of I’m joined by Nathan Brett, CEO of Real Estate Dynamics, to help break it all down. Nathan has decades of experience helping property management business owners across Australia grow and sell their portfolios and is passionate about helping leaders grow or sell their rent roll.  Together, we’ll explore why rent roll growth is vital for the sustainability of your business, how to avoid common pitfalls, and how to set yourself up for success, whether you’re planning to scale or sell. If you’re ready to take control of your rent roll and maximise your business potential, this episode is for you!  ”There's a lot of things that we would do. One of the things is we would get them, the owners of the business, to sit down and help them plan it out - without a plan, growth is really difficult” . - Nathan Brett We explore: How balancing organic growth and strategic acquisitions is essential for long term success Why streamlining operations and building systems driven businesses are crucial for growth and profitabilityHow rent roll attrition is inevitable, but planning and proactive strategies can offset lossesHow to stay profitable throughout your rent roll's lifecycle to sell when the timing and market conditions are optimalWhy high staff turnover can significantly impact profitability, operations, and client retentionHow to focus on strong onboarding processes and creating a supportive culture in your workplaceHow to understand your numbers and by analysing your business expenses and operational costs, you can identify areas for improvement and boost profitability in your business Connect with Nathan Brett https://realestatedynamics.com.au/ebook/four-ways-to-grow-your-rent-roll/#one https://realestatedynamics.com.au/ Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Book in your team insight bundle with HD&U here:https://www.hdandu.com.au/that-property-mum-team-insight-bundle

    36 min

  6. 30/12/2024

    The Truth About Menopause And Looking After Our Bodies With Carolyn Broomfield

    Menopause is a life stage that every woman will experience, yet it’s often shrouded in silence and misunderstanding. For busy professionals especially those in demanding roles like property management the physical and emotional toll of menopause can feel overwhelming, impacting both personal well being and career performance. If you’re a busy professional or a woman feeling stuck, overwhelmed, or unsure how to navigate the physical and emotional changes of midlife, this episode is for you I chat with Carolyn Broomfield and we  shed light on why understanding menopause and making proactive lifestyle changes are crucial for navigating this stage of life with confidence and strength. From reducing the risk of osteoporosis to improving mental health and overall well being, the steps you take now can have a lasting impact. Whether you’re currently in the throes of menopause, preparing for the journey ahead, or simply seeking ways to prioritise your health and well being, this conversation is packed with practical advice and inspiration to help you thrive. “Number one would be to prioritise your sleep. Make sure you get into a really good sleep routine. You know, no iPhones and meditation or things like that to get into a good sleep which is key”. - Carolyn Broomfield Connect with Carolyn Broomfield https://www.linkedin.com/search/results/all/?fetchDeterministicClustersOnly=true&heroEntityKey=urn%3Ali%3Afsd_profile%3AACoAACqqm4kB8OIqrESRUmh4cRDoe9TL2wW1FTc&keywords=carolyn%20broomfield&origin=RICH_QUERY_SUGGESTION&position=0&searchId=e0b80c96-b806-417d-9243-50fd81997502&sid=PD2&spellCorrectionEnabled=false https://www.facebook.com/carolyn.broomfield.7 Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Book in your team insight bundle with HD&U here:https://www.hdandu.com.au/that-property-mum-team-insight-bundle

    27 min

  7. 23/12/2024

    How To BDM and Grow When The Market Changes With Samantha Priddis

    Are you  a BDM or property manager looking to grow your rent roll, adapt to market changes, or perhaps add more value to your clients? In today’s changing real estate market, BDMs and property managers need to be more proactive, innovative, and adaptable than ever before. With vacancy rates shifting and investor urgency slowing, it’s critical to focus on building strong client relationships, finding new opportunities, and positioning yourself as a trusted expert in the industry In this episode we chat with Samantha Priddis who is committed to helping investors achieve their goals, no matter how diverse, while building strong, long-term relationships with landlords based on trust and transparency. Her approach to success in real estate is simple yet powerful, grounded in three core principles: actively listening to clients, maintaining open and honest communication, and staying exceptionally organised.   ” My goal is to get the landlord as much income as possible and obviously grow the business at the same time, but when my clients are making really good money, they're happy and they're happy with me and that's the goal,.” - Samantha Priddis We explore: Her personal journey and how her background in sales gave her the perfect foundation for her role as a Business Development ManagerWhy BDMs need to pivot their strategies and focus on sustainable, long-term growthHow to look at your existing database and conduct investor audits via Zoom or phone to check in with current landlordsHow to build trust by offering support like mortgage broker referrals or renovation adviceHow to focus on creating raw, authentic content that educates landlords on legislation, market trends, and investment tipsHow to use platforms like LinkedIn, YouTube, and Instagram to position yourself as the go-to industry expertHow to build your personal brand with a personal website to capture leads and complement your agency’s brandHow to use automation tools like CRM systems to follow up and nurture leads Connect with Samantha Priddis https://samanthapriddis.com/ https://www.instagram.com/samantha_priddis/ https://www.linkedin.com/in/samantha-priddis-investor-consultant-property-manager-b24299234/ Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: https://kolmeo.com/ Book in your team insight bundle with HD&U here:https://www.hdandu.com.au/that-property-mum-team-insight-bundle

    30 min

  8. 16/12/2024

    Interest Rates, Mortgages And Refinancing Education With Aaron Christie-David

    Interest rates, mortgages, and refinancing are the backbone of smart investing and successful property management.  Understanding these financial components can significantly impact your approach to property management and investment and can distinguish you as a property manager in a competitive market -  and in this episode we go over exactly that! I chat with Aaron Christie - David  founder of Atlia Wealth and a respected mortgage broker and educator. Aaron is highly qualified and has a wealth of knowledge and experience in the Finance Industry. He shares with us how understanding finance and investing can elevate property management and emphasises the importance of knowledge in interest rates and refinancing for building trust and strong relationships with clients.  We dive into strategies to help property managers elevate their role, assist investors with refinancing, and maximise portfolio growth. We explore: Why property managers are often the missing link in an investor’s success strategyHow asking the right questions, like “What’s your investment strategy?” can position you as a trusted advisorWhy refinancing isn’t just about interest rate and how it’s about unlocking equity and opening doors to new investment opportunitiesHow property managers can proactively support refinancing by reviewing rents and providing rental appraisal lettersHow interest rates directly impact borrowing capacity and how property managers can add value by ensuring rents reflect current market conditionsWhat you need to know about rental shading and its effect on investors’ financial positionsTips for finding the right mortgage broker and developing a strong referral relationshipWhy it’s essential to collaborate with brokers who understand the investor mindset and growth strategies  “  As you look across the country, there's some absolute weapons of brokers, probably in your neck of the woods. And so you'd be able to find them out, speak to the real estate agents. They'll know who the best is  in the local area”  - Aaron Christie-David Connect with Aaron Christie-David Visit the website: https://atelierwealth.com.au/   Follow the Australian Investment Property Podcast’s Official Instagram account: https://www.instagram.com/aupropertyinvestmentpodcast/ Follow Aaron on Facebook: https://www.facebook.com/aaronchristiedavid Follow Aaron on LinkedIn:   https://www.linkedin.com/in/aaronchristiedavid/ Subscribe to Atelier Wealth’s YouTube Channel: https://www.youtube.com/@atelierwealth_au Kylie’s Resources Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool That Property Mum Courses: https://www.thatpropertymum.com.au/courses/ The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call Kolmeo: a href="https://kolmeo.com/" rel="noopener noreferrer"...

    36 min
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4.9
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The Property Management Podcast is the go-to show for busy women in the crazy property management industry! If you’ve ever wanted to crack the “secret” to thriving in this fast-moving industry, launching your own business, or just showing up as your best self every day…this is the show for you! Join 7-figure entrepreneur, journalist and property mentor Kylie Walker each week as she teaches you how to juggle work and family life without the guilt, and shares the tools and inspiration you need to make the changes you have been wanting but lack the courage to take! (Think of us as your kindred spirit, best friend, big sister, and business mentor all rolled into one!) Connect with Kylie at thatpropertymum.com.au

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