The Learning & Development Podcast David James

Adult Learning Theory can help L&D to improve learner engagement, knowledge retention and skills application. In this episode, Dr Carrie O. Graham explores this topic and its application to the priorities of today’s L&D departments.

Where is L&D going? Ask vendors and they will tell you it’s heading in the direction of their product. Ask a seasoned L&D professional with a keen eye on the future of work and you get a balanced and nuanced view of the factors affecting our profession and its practitioners. In this episode, Lloyd Dean shares his experience, his view of the profession and practical steps forward.

With a backdrop of cuts in the L&D team at ETS, Gabe needed to re-evaluate how he could achieve the aims of the function. By refocusing on problems experienced within the organisation rather than learning to provide and applying the principles of lean, powered by automation, he achieved more than many L&D teams do with bigger teams. But how did ETS do this? 

 

In this episode we explore what it means to run a lean, problem-driven L&D function, incorporating digital marketing principles and automation.

 

KEY TAKEAWAYS


CoVid forced Gabe to go from being client-focused to being problem-focused.
Build and leverage client communities to find the expertise and input you need.
Use people´s everyday work as a curriculum for growth. It ensures training is highly relevant and current.
Find evergreen problems that affect the whole organisation e.g. manager development.
Newsletters and short meetups that invite people to respond to what you are doing and share their current needs uncover problems and test your effectiveness.
To automate processes Gabe uses Loop and MS Power Automate etc. He shares details of how in the episode.
Be clear about what is on offer, ask tough questions to focus attention and help users to determine if that piece of training is what they need. Manage expectations.
Drip feeding content in 10 to 15-minute bites via email, followed by a group meeting is highly effective.

BEST MOMENTS

'I had to dig into my bag of lean tactics that I had developed, over the years. We went from being client-focused to problem-focused '

'Figure out how to optimise your product and to optimise your understanding of the need in the marketplace. '

'Hitch a ride on your day job is all about carving time out for conscious reflection.'

'If you get people together and get them talking, they will likely come up with a great solution '

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 

L&D Masterclass Series: https://360learning.com/blog/ 

Gabe Gloege Bio

 

Gabe is Senior Director of Learning & Organizational Development at ETC and an advocate of modern, performance-oriented approaches to people development.

 

You can follow and contact Gabe via:

LinkedIn: https://www.linkedin.com/in/gabegloege/

Twitter handle:@gabegloege

LinkedIn: https://www.linkedin.com/in/gabegloege/

LI article on Lean L&D: https://www.linkedin.com/pulse/what-lean-ld-gabe-gloege

Description of "Hitch A Ride On Your Day Job": http://guide.cultivateme.xyz/pages/developing.html#hitch-a-ride-on-your-day-job

 

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 

CONTACT METHOD 


Twitter:  https://twitter.com/davidinlearning/
LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ 
L&D Collective: https://360learning.com/the-l-and-d-collective/
Blog: https://360learning.com/blog/
L&D Masterclass Series: https://360learning.com/blog/
See omnystudio.com/listener for privacy information.

AI sells platforms. But what are we buying? Too often it’s just recommendations for off-the-shelf content. But AI is about so much more and its potential in helping us achieve the aims of L&D is huge. In this episode, we explore the potential of AI in L&D, burst some of the myths around it and challenge the profession to expect more, much more from it.

 

KEY TAKEAWAYS


AI has huge implications for all aspects of our lives, including L&D.
It is already a surprisingly big part of our life. If you use Google, you are using AI.
AI needs a clearly defined task, a precision task.
AI only knows its task. Donald provides a memorable example of this in the podcast.
Universities are already using adaptive learning tech to recognise bottlenecks in the learning process and find solutions.
It also can create some of the training content e.g summarising text and generating illustrative images.
People learn incidentally, on the fly, AI can help them to find and access the information they need as they need it.
With AI you have to remember the garbage in garbage out principle. The outcome is only good if the instructions provided are sound.
AI is a tool L&D can use not a replacement for L&D.

BEST MOMENTS

'It looks like AI is a form of technology that is heading in a direction which transcends our abilities. Certainly, our brains and cognition. '

'AI is good at precision tasks.'

'the world is changing around the professional learning world of education and L&D, we have to move towards that world.'

'We have new software that can personalise learning.'

VALUABLE RESOURCES

The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 

L&D Masterclass Series: https://360learning.com/blog/

EPISODE RESOURCES

 

You can follow and contact Donald via:

 

LinkedIn: https://www.linkedin.com/in/donald-clark-04553022/

Twitter: @DonaldClark

AI For Learning Book: https://www.amazon.co.uk/Artificial-Intelligence-Learning-Employee-Development/dp/1789660815/

Learning Experience Design Book: https://www.amazon.co.uk/Learning-Experience-Design-Create-Effective/dp/1398602647/ref=sr_1_1?dchild=1&keywords=learning+experience+design&qid=1635256811&sr=8-1

Website: https://t.co/c6Wvp8yOOZ

Great Minds In Learning Podcast: https://greatmindsonlearning.libsyn.com

Email: donaldclark@hotmai.co.uk

 

ABOUT THE GUEST

Donald Clark Bio

 

Donald Clark is an EdTech Entrepreneur, CEO, Professor, Researcher, Blogger and Speaker. He was CEO and one of the original founders of Epic Group plc, which established itself as the leading company in the UK online learning market, floated on the Stock Market in 1996 and sold in 2005. As well as being the CEO of Wildfire, an AI-driven learning company, he also invests in and advises Learning technology and EdTech companies. Donald is an award-winning speaker at national and international conferences, author of the books ‘AI for Learning’ and ‘Learning Experience Design’ and co-host of the podcast ‘Great Minds on Learning)

 

ABOUT THE HOST

David James 

David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. 

As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 

CONTACT METHOD 


Twitter:  https://twitter.com/davidinlearning/
LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ 
L&D Collective: https://360learning.com/the-l-and-d-collective/
Blog: https://360learning.com/blog/
L&D Masterclass Series: https://360learning.com/blog/
See omnystudio.com/listener for privacy information.

In this episode, Paul Matthews explains how a workflow approach to people development can link learning to the work itself and make a demonstrable difference to the way the work is done.

Fully established in other fields, Product Management is finding its way into L&D. As an emerging discipline in L&D, Product Management is growing in prominence due to its focus on delivering demonstrable, meaningful results.