The Josh Bersin Company Josh Bersin

After weeks of discussion with dozens of technology vendors, I'm ready to say: GPT and Generative AI is going to revolutionize Human Resources. And it is going to disrupt the HR Tech space as well. In this podcast I explain why I feel this way, how I don't see the "evils" of AI at all, and how we can use these new tools to evolve, improve, and transform our HR departments and our companies.

Additional Resources

The Role Of Generative AI And Large Language Models in HR

Workday’s Response To AI and Machine Learning: Moving Faster Than Ever

Bill Gates Sees Generative AI As The Biggest Thing Since Windows

The New York Times Still Worries AI Will Destroy Our Lives

 

In this podcast I detail the Workday AI and ML strategy, with a strong focus on the new, more integrated HCM products and how they fit together. I also discuss the Skills Cloud, where it came from, and where it's going. And I also explain why Workday Prism, Extend, and Orchestrate have become so strategic to the company's growth.

And I also give you my perspectives on GPT-4 and the massive Microsoft Copilot launch.

Additional Resources

The Role Of Generative AI And Large Language Models in HR

Workday’s Response To AI and Machine Learning: Moving Faster Than Ever

New MIT Research Shows Spectacular Increase In White Collar Productivity From ChatGPT

LinkedIn Announces Generative AI Features For Career, Hiring, and Learning

Microsoft Launches OpenAI CoPilots For Dynamics Apps And The Enterprise.

Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated)

Microsoft’s Massive Upgrade: OpenAI CoPilot For Entire MS 365 Suite.

 

This week I'm focusing on three things:  First a quick discussion of the SVB banking crisis and what's going on; Second a further discussion about why Generative AI is so disruptive to HR; and Third, and most important, a deep discussion about Pay Equity.

This coming week is Equal Pay Day where we symbolically celebrate closing the pay gap between men and women. Well the bigger topic is pay equity, and we are launching a major new research study which describes the state of pay equity, the impact of pay equity, and the best practices in pay equity. You can get the overview materials starting on Tuesday and in this podcast I interviewed Kathi Enderes, our SVP who led this research.

Additional Resources

After years in decline, is the gender pay gap opening up?

Why The Gender Pay Gap Is Stuck

The Role Of Generative AI And Large Language Models in HR

New MIT Research Shows Spectacular Increase In White Collar Productivity From ChatGPT

What’s Going on With Silicon Valley Bank?

This week I want to talk about the IBM/Chief study of women in leadership that concludes "the leadership pipeline is broken" and that "given the state of the pipeline, we may NEVER reach gender parity." The data is striking so I want to show it to you and try to interpret what's going on.

Second, I want to update you on the rapid progress in OpenAI's strategy as they launch their open API for enterprise and developers, and discuss major new announcements coming.

Finally, I want to describe Systemic HR in more detail and give you a real-world example.

Additional Resources

OpenAI launches an API for ChatGPT, plus dedicated capacity for enterprise customers

In 2023, Gender Parity 'Feels' Close — But Research Shows We Are Farther Than Ever Before

Redesigning HR: An Operating System, Not An Operating Model.

The Unbelievable, Critical, Never-Ending Role Of Culture In Business

In this podcast I talk more about the high cost of AI and chatbots like Bing and ChatGPT, and how to think about the "risks" of AI as it takes over the computing landscape. (Yes, it will!)

I also discuss the enormous opportunity for HR teams to lead productivity projects, and finally give you my perspectives on why face-to-face meetings are so important.  (And I welcome my new grandson!)

Some Additional Resources To Read

Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated)

Why Chatbots Lie

Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened.

Predictions for 2023: Redefining Work, The Workforce, And HR

Are We The Guinea Pigs For AI Tech Vendors?

Who Should You Believe When AI Chatbots Go Wild?

Organization Design Demystified: Your Journey To Productivity

This week we saw hundreds of stories, articles, and complaints about Bing. Well I've tried it and talked with some Microsoft execs and I believe this is one of the most important (and disruptive) technologies we will see in HR. So listen and you'll hear why.

On an even more important point, I spent some time discussing our New HR Operating System, which we call Systemic HR. We're in the middle of this research and I'll be explaining more at the Irresistible 2023 Conference in June. In this podcast I explain the model and why it's so essential.

Additional Information

My Experience With Bing and Chat-GPT: It’s Amazing And Not A Bit Scary.

The Churning US Labor Market… And Why We Need “Labor Anthropologists.”

Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened

Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations