BarCode TSI-The Service Industry Podcast

Charlotte Ellis
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BarCode TSI-The Service Industry Podcast

Hello there and welcome to our new service industry podcast BarCode TSI, where we discuss all things service industry related. We interview bartenders, servers, managers, and owners of bars, restaurants, nightclubs, and more. Our purpose is to shed some light on topics we all run into while doing our job. Some are fun, and some are hideous, but all are relevant to what we do on a daily basis. Even when we’re off the clock trying to enjoy our own time being served, we still end up busing our own tables, wiping off the condensation from the bar, stacking plates, and the list could go on forever. There is definitely a love/hate relationship that goes on in this industry, and we want to bring the LOVE back to what we do. Every interview is unique and informative, in it’s own way. This is a podcast to help us learn from each other through our personal experiences, and knowledge that has been passed down to us from our seniors. Whether this is your first year, or your twentieth year in the service industry, there is something here for you.

  1. Episode 21: Perspective From The Other Side with John Strawbridge

    09/07/2016

    Episode 21: Perspective From The Other Side with John Strawbridge

    On this episode you'll meet John Strawbridge. John brings us perspective from the other side, the customer side. We discuss ways to be a better customer, server, bartender, and much much more. This is an episode you don't want to miss.   ‘Music credit: “Going Home” By Lee Rosevere’ Http://freemusicarchive.org/music/lee_Rosevere/

    52 min
  2. Episode 20: FOH Ethics and Tips on Better Service

    08/06/2016

    Episode 20: FOH Ethics and Tips on Better Service

    On this episode we talk about the ins and outs of the front of the house. We get into some details about pre-judging, race, running food and maximizing tips. 'Music credit: "Going Home" By Lee Rosevere' Http://freemusicarchive.org/music/lee_Rosevere/

    47 min

  3. 03/06/2016

    Episode 19: Perks Of The Biz

    On this episode Charlotte and Pamela discuss the perks of being in The Service Industry. They give you specific details about freedom, traveling, networking, and how much money is to be made. 'music credit: "Going Home" By Lee Rosevere' Http://freemusicarchive.org/music/lee_Rosevere/

    19 min
  4. Episode Eighteen: Gina Anderson Gives Great Advice From Her 22 Years of Experience in the Biz

    05/05/2016

    Episode Eighteen: Gina Anderson Gives Great Advice From Her 22 Years of Experience in the Biz

    On this episode meet Gina Anderson. Gina has been in the Service Industry for 22 years and first got started as a phone delivery girl for Pizza Hut. Throughout her career, she has been a server, a trainer, a barback, bartender, banquet server, and a suite bartender at the Dallas Cowboy's stadium. Currently she is a server at Papasitos and a Bartender at the At&t stadium, which she has been doing since 2008. / / We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud. We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms! / /   ?Music Credit: ?Going Home? by Lee Rosevere? / / http://freemusicarchive.org/music/Lee_Rosevere/

    24 min
  5. Episode Seventeen: Michele Ziegler Brings us info from the BOH

    28/04/2016

    Episode Seventeen: Michele Ziegler Brings us info from the BOH

    On this episode, Michelle gets into detail about what it's like working in the kitchen/BOH (back of the house), when it's a male dominated field. She gives you some helpful tips on how to stand out as a kitchen line cook, expo and how to be the voice of the servers and the cooks.   / / ?Music Credit: ?Going Home? by Lee Rosevere? / / http://freemusicarchive.org/music/Lee_Rosevere/

    26 min

  6. 23/04/2016

    Episode Sixteen: Charlotte and Pamela talk about 2 completely different experiences with bartenders while out having some beers

    This episode we discuss two completely different experiences we had while dining out and having some beers.  One experience was pretty crappy and the other was exceptionally awesome!  Ultimately we took home some great lessons from both and share it here with all of you!

    23 min
  7. Episode Fifteen: Darron Cardosa AKA The Bitchy Waiter

    01/04/2016

    Episode Fifteen: Darron Cardosa AKA The Bitchy Waiter

    On this episode meet Darron Cardosa. Darron started up a service industry blog in 2008 and now has over 300k followers on Facebook, instagram, and other social media platforms. His blog is known around the world as "The Bitchy Waiter" and he wrote a book that was recently published and is now on sale at Amazon, Barnes and Nobles, or you can find a copy through his website at www.Thebitchywaiter.com / / / Darron first started working in the service industry in 1990 when he lived in Houston, Texas and found it as an easy job while he pursued an acting career. He started his blog 18 years later to vent his frustrations on the service industry. Darron has appeared on NBC's Today Show, The New York Post, Huffington Post, Dr. Phil, The Washington Post, just to name a few. / / We hope you enjoy this episode as much as we enjoyed the interview and be sure to check us out on iTunes, STITCHER radio, and SoundCloud. You can find each link below and also the where abouts of each establishment. We are still a new show, so please be sure to subscribe, rate, and review us on any of those podcast platforms!

    41 min

  8. 30/03/2016

    Episode Fourteen: Billy Cavallo, Bartender, Liquor Brand Ambassador

    On this episode meet Billy Cavallo.  Billy got started bussing tables at the ripe young age of 14 and has since been in the industry, giving him 12 years experience.  He has worked in just about every area of the service industry and is currently a bartender and a liquor brand ambassador.  Currently Billy is bartending at a known sports bar in Philadelphia, "Boxers Philly".     ‘Music Credit: “Going Home” by Lee Rosevere’ http://freemusicarchive.org/music/Lee_Rosevere/

    32 min
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About

Hello there and welcome to our new service industry podcast BarCode TSI, where we discuss all things service industry related. We interview bartenders, servers, managers, and owners of bars, restaurants, nightclubs, and more. Our purpose is to shed some light on topics we all run into while doing our job. Some are fun, and some are hideous, but all are relevant to what we do on a daily basis. Even when we’re off the clock trying to enjoy our own time being served, we still end up busing our own tables, wiping off the condensation from the bar, stacking plates, and the list could go on forever. There is definitely a love/hate relationship that goes on in this industry, and we want to bring the LOVE back to what we do. Every interview is unique and informative, in it’s own way. This is a podcast to help us learn from each other through our personal experiences, and knowledge that has been passed down to us from our seniors. Whether this is your first year, or your twentieth year in the service industry, there is something here for you.

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