Remarkable Results Radio Podcast

Aftermarket Radio Network
  • 0,0 (0)
  • AUTOMOBILE
  • TOUS LES JOURS

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing. Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

  1. Profit Problems? Why Reviewing Your Financials Wrong Could Cost You Thousands [E186] - Business By The Numbers

    -19 H · BONUS

    Profit Problems? Why Reviewing Your Financials Wrong Could Cost You Thousands [E186] - Business By The Numbers

    Thanks to our partners Promotive and Wicked File Welcome to another episode of Business by the Numbers with Hunt Demerast, CPA at Parmelis & Associates. This week, Hunt digs into a deceptively simple question every shop owner should be asking: when and how should you look at your financials? Too often, business owners flip through their QuickBooks file or shop management system without clarity on what they’re really trying to uncover. Hunt breaks down the process like a scientist testing a theory: identify the problem, brainstorm possible fixes, implement solutions, and then analyze results. From chasing profitability to tackling parts gross profit, Hunt explains how daily, weekly, and monthly reviews tell different stories about your business. Along the way, he shares why financials are trailing indicators, how leading metrics like productivity or parts pricing play a bigger role than many realize, and why “set it and forget it” rarely works when it comes to profitability. You’ll also hear: (03:07) Why the frequency of financial reviews should match the problem you’re solving(05:55) How to use the scientific method to test business decisions(10:53) A real-world example of fixing low parts gross profit margins(17:53) The danger of only reviewing numbers once a year(19:47) Why your assumptions must be tested against reality—and how to course-correct Whether you’re chasing higher margins, fighting to stay profitable, or just trying to sleep at night knowing your numbers are right, this episode offers a roadmap to thinking about financials with purpose instead of panic. Stay safe out there—and remember, your financials are only as valuable as the questions you ask of them. Thanks to our partner Promotive It’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit https://gopromotive.com/ Thanks to our Partner WickedFile Turn chaos into clarity with WickedFile, the AI for auto repair shops. Transform invoices into insights, protect cash flow, and stop losing parts, cores, or credits to maximize your bottom line. visit https://info.wickedfile.com/ Paar Melis and Associates – Accountants Specializing in Automotive Repair Visit us Online: www.paarmelis.com Email Hunt: podcast@paarmelis.com Text Paar Melis @ 301-307-5413 Download a Copy of My Books Here: Wrenches to Write-OffsYour Perfect Shop  Aftermarket Radio Network Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion Diagnosing the...

    21 min
  2. Celebrating 200 Episodes: Insights and Future Paths [E200] - Diagnosing the Aftermarket A to Z

    -1 J · BONUS

    Celebrating 200 Episodes: Insights and Future Paths [E200] - Diagnosing the Aftermarket A to Z

    Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Welcome to the 200th episode of Diagnosing the Aftermarket A to Z! In this milestone episode, Matt reflects on the journey of recording weekly shows for nearly four years straight. He shares listener questions, personal insights, and some of the most surprising lessons learned along the way. From the variety and complexity of the automotive repair profession to the humbling stories that stick with him most, Matt highlights how much this industry continues to evolve and inspire. He also digs into some technical listener questions, offering advice on: Getting started with module repair – training resources, tools, soldering practice, and ROI considerations.Programming laptops – buying pre-configured systems vs. DIY setups, pros and cons of “stacking” car-line specific laptops, and what works in a real-world shop setting.And, of course, Matt acknowledges the community of listeners, colleagues, and friends who have made reaching this milestone possible. Key Takeaways 200 episodes in perspective: What stands out most isn’t just the content, but the incredible variety within the automotive field itself.A jaw-dropping insight: Depression in men often manifests as anger—a lesson that reshaped how Matt views past shop dynamics.Module repair basics: Start with training (Mike Christopherson, Kevin Sutter, Keith Perkins) and practice kits; avoid skimping on tools—buy once, cry once.)Programming computers: Choose between convenience (pre-configured laptops from Auto Rescue Tools) or flexibility (multiple inexpensive refurbished systems). Thanks to our Partner, NAPA Autotech Training NAPA Autotech’s team of ASE Master Certified Instructors are conducting over 1,200 classes covering 28 automotive topics. To see a selection, go to napaautotech.com for more details. Thanks to our Partner, Pico Technology Are you chasing elusive automotive problems? Pico Technology empowers you to see what's really happening. Their PicoScope oscilloscopes transform your diagnostic capabilities. Pinpoint faults in sensors, wiring, and components with unmatched accuracy. Visit PicoAuto.com and revolutionize your diagnostics today!  Contact Information Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel Subscribe & Review: Loved this episode? Leave a 5-star review on Apple Podcasts and Spotify The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. a href="https://remarkableresults.biz/" rel="noopener noreferrer"...

    27 min
  3. Preparing for October's Marketing [E168] - The Auto Repair Marketing Podcast

    -1 J · BONUS

    Preparing for October's Marketing [E168] - The Auto Repair Marketing Podcast

    Thanks to our Partners, Shop Boss and AppFueled Ready or not, October is right around the corner, and Brian Walker and Caroline Legrand are here to help auto repair shops get a jump on fall marketing before it sneaks up. They cover fall-focused campaigns like Breaks for Breasts and Trunk-or-Treat events, along with practical reminders for promoting services like winterization and snow tire prep. The conversation also highlights creative ways to use national months and quirky holidays like Squirrel Awareness Month, National Pizza Month, and Name Your Car Day to create fun, engaging social media content that still reflects your shop’s professionalism. Whether it’s encouraging community involvement, sharing behind-the-scenes shop moments, or reminding customers about safety during school and holiday season travel, this episode is full of ideas that help your shop stay visible, build trust, and keep the bays full as the season shifts. Perfect for shop owners looking to market with intention and stand out in their local communities. Lagniappe (Books, Links, Other Podcasts, etc) October Social Media Content Topics Days of the Year National Calendar  Show Notes with Timestamps Introduction and Sponsor Acknowledgments (00:00:01) Brief intro to the podcast, hosts, guest, and sponsor messages.October Marketing Planning Overview (00:00:56) Discussion about the importance of planning October marketing strategies in advance.General Shop Topics & Breast Cancer Awareness (00:02:10) Covering general shop topics, "Brakes for Breasts" campaign, and Breast Cancer Awareness Month.Trunk or Treat & Community Events (00:02:36) Ideas for hosting Trunk or Treat and other community events at the shop.Winterization, Tires, and Preventative Maintenance (00:02:58) Promoting winterization services, tire changes, and preventative maintenance for colder weather.Educating Customers on Fall Car Care (00:04:01) Tips for educating customers about tire pressure, coolant, and battery checks as weather cools.October National Months & Food Themes (00:05:10) Overview of October’s national months, especially food-related themes like National Pizza Month.National Women's Small Business Month (00:05:49) Highlighting and promoting women-owned auto repair shops.Squirrel Awareness Month & Automotive Tie-ins (00:06:08) Fun discussion on Squirrel Awareness Month and how it relates to brakes, tires, and rodent damage.Other October National Months (00:07:27) Mention of additional food and transportation safety months, and creative ways to tie them into shop marketing.National Go on a Field Trip Month (00:08:03) Encouraging partnerships with schools for field trips to the shop, including virtual options.October National Weeks: Safety Themes (00:08:55) National Teen Driver Safety Week and School Bus Safety Week, with tips for educating customers.October National Days: Green City, Name Your Car, and More (00:09:51) Ideas for celebrating National Green City Day, National Name Your Car Day, and other unique days.Engagement Ideas: Naming Cars & Social Media (00:12:50) Encouraging customer engagement by sharing car names and stories on social...

    29 min
  4. Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

    -2 J

    Practice What You Preach: Coach Chris Cotton’s Shop Ownership Experience [RR 1055]

    Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Chris Cotton’s latest venture into shop ownership puts his coaching philosophy to the ultimate test, and the results speak volumes. Episode Highlights: Shop Acquisition and Rapid Payoff: Despite once saying he’d never own a shop again, Chris purchased Firestone of Durango about a year ago, calling it “too good of a deal to pass up.” Planned as a three-year owner-financed purchase, he paid it off in just six months. Profitability and Growth: With a 31% net profit (compared to the industry average of 5–8%), the shop’s success reflects the very systems Chris teaches. Advertising and Expansion: Spending roughly $10K per month, Chris follows his mantra: “Advertise for the shop you want to be, not the shop you are.” He prioritizes Local Service Ads (LSAs). Operations and Staffing: Chris rejects the idea of a “technician shortage,” noting great shops attract great people. Coaching in Action: Chris practices what he preaches: action based learning, accountability, and focusing on fundamentals like proper pricing before chasing more customers. For owners eyeing an eventual exit, he advises cleaning up financials 3–5 years in advance and building a business that thrives without daily owner involvement. The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS...

    42 min
  5. Continuous Improvement: Build a Shop That Never Stops Getting Better [E223] - Chris Cotton Weekly Blitz

    -3 J · BONUS

    Continuous Improvement: Build a Shop That Never Stops Getting Better [E223] - Chris Cotton Weekly Blitz

    To listen to more episodes, make sure and go over to iTunes and or Spotify. Don't forget to rate and review us!...

    9 min
  6. Engaging Our Clients in Need With Helen Fradette [E058] - Speak Up!

    -3 J · BONUS

    Engaging Our Clients in Need With Helen Fradette [E058] - Speak Up!

    Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express Watch Full Video Episode In our episode today- I welcome to the podcast my friend Helen Fradette, the newly elected Club President for Grand Rapids Toastmasters, club 404. As listeners know - one of my favorite things about my weekly participation in club 404 -is that the club is NOT composed of automotive professionals, just a great group of professionals from all walks of life. This means they have wide and varied perspectives and opinions that I regularly have an opportunity to listen to - and today you will get to listen to one of those voices! Helen is an IT Security expert, but today she will be sharing a story about a very challenging time in her life - when she was a single mom - couldn’t afford a vehicle… and how things felt when the one that was graciously gifted to her wound up needing repairs. As I listened to Helen - it was clear to me that most people walking in our shops that need help - may never voice it - and creating the right kind of environment where people feel safe to communicate real needs might be better considered as a proactive approach vs a reactive one.  There is an opportunity for our industry to improve the way we can serve - and communicate our desire to do so. Another Story Helen shared was more common - a circumstance where a shop didn’t provide clear details on a repair that was needed - and resulted in inquiries not to the shop, but to trusted friends, which resulted in no authorized repair.  These types of scenarios play out daily across the country.  I too often- and you might hear this in my conversation with Helen -  become very curious about the car in the story. You may also notice that Helen, in our conversation, was less focused about the details related to the car. This was an enjoyable and meaningful conversation -  If I can encourage one thing from this chat - it would be to encourage shops to see themselves as partners in life circumstances, not just vehicle mechanics. The WOTD was fitting for this: -  “Solicitude” (noun) Meaning: care or concern for someone’s well-being. Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound, Express: The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace. AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings. In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound. Express by Facepay myexpress.io. Keep your existing merchant processor and software at your service counter. Express is integrated into your workflow to make the experience better....

    56 min
  7. Ring to Revenue: The Power of the First Hello [THA 448]

    -6 J

    Ring to Revenue: The Power of the First Hello [THA 448]

    Thanks to our Partners, NAPA TRACS, and Today's Class Is your shop’s first impression costing you customers? Did you know the phone is often your closest moment to the sale? Join service advisor training specialists Jen Davis and Doris Barnes from The Transformers Institute as they reveal how to turn inbound calls into a loyal customer relationship. Watch Full Video Episode Inside this episode: The Hidden Cost of Bad Calls: Missed opportunities like quoting a price without context don’t just lose sales, they damage your brand and waste marketing dollars. First impressions are made in a fraction of a second. Beyond Price Shopping: Most service advisors unintentionally train customers to shop for price by failing to ask questions, build rapport, or show genuine curiosity. Price is often just the conversation starter. Empathy, Education & Reasoning: Learn the three pillars of phone success that shift calls from transactional to relationship-driven, positioning your shop as the trusted solution. From First Call to Lifelong Customer: Strategies to...

    36 min
  8. Is Your Shop Management System Lying to You? [E185] - Business By The Numbers

    28 AOÛT · BONUS

    Is Your Shop Management System Lying to You? [E185] - Business By The Numbers

    Thanks to our partner Promotive Most shop owners assume their shop management system and QuickBooks are telling the same financial story. But what happens when they don’t? In this episode, Hunt DeMarest unpacks the pitfalls of running “two sets of books”—and the costly mistakes that come when your systems are out of sync. Hunt shares a jaw-dropping client story that began with a routine inventory review and ended with a shocking discovery: a shop management system reporting negative $500,000 in inventory. From overstated parts costs to phantom accounts receivable, Hunt reveals how these discrepancies creep in, why 90% accuracy is actually dangerous, and how to rip off the band-aid and fix the problem once and for all. Listeners will walk away with actionable steps to safeguard their financials, from cleaning up accounts receivable to leveraging payment types and analyzing category profit summaries. Because when your numbers align, you’re not just protecting your margins—you’re protecting your business. What You’ll Learn in This Episode: (06:12) The shocking case of a shop reporting negative half a million in inventory(08:34) Why “90% accurate” numbers may cost you thousands in taxes(14:23) The hidden cost of inaccurate tire and parts reporting(18:03) How sloppy accounts receivable inflates your tax bill(22:50) Smarter use of payment types and category profit summaries to spot real profit(27:19) Why outdated canned jobs silently eat away at your margins Getting your books right isn’t just accounting—it’s survival for your shop. Thanks to our partner Promotive It’s time to hire a superstar for your business; what a grind you have in front of you. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com. Paar Melis and Associates – Accountants Specializing in Automotive Repair Visit us Online: www.paarmelis.com Email Hunt: podcast@paarmelis.com Text Paar Melis @ 301-307-5413 Download a Copy of My Books Here: Wrenches to Write-OffsYour Perfect Shop  The Aftermarket Radio Network: https://aftermarketradionetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow https://mattfanslow.captivate.fm/ a href="https://huntdemarest.captivate.fm/" rel="noopener noreferrer"...

    26 min
Tout afficher (366)

À propos

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing. Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

Informations

Plus de contenus par Aftermarket Radio Network

Vous aimeriez peut‑être aussi