S1 E4 Simplify, then add Lightness : UX

In my previous professional life, I helped design processes for a business from the ground up, from a blank sheet of paper if you like.

One of the designers in my team sought to build processes that were ‘elegantly simple’. In a sea of people who translated the value with complexity and confusion, it was a refreshing way to think and something that stuck with me for years.

Read more here: https://www.mirusaustralia.com/gear-change/simplify/