Mastering Difficult Conversations: 5 Tips Every Manager Should Know

Hey there, Trailblazers! As a new manager it can be hard to know how to address underperforming staff members. Don't worry, I've got you covered! 💡

This episode is jam-packed with insights on how to prepare for these tough conversations, give constructive feedback, and actively listen. Plus, I'll teach you how to create a supportive environment, manage your emotions during the meeting, and keep showing up for your employees as they work to improve their performance. 🙌

In this episode, you'll learn:

- How to proactively address poor performance

- Five expert tips for navigating sensitive conversations

- Preparing for difficult discussions

- Giving constructive feedback

- Actively listening and creating a supportive environment

- Managing emotions during meetings

- Supporting employees as they improve their performance

By the end of this episode, you'll be empowered to transform difficult conversations into opportunities for growth and better communication within your team. Give it a listen and spread the word about the Leadership Revolution podcast! 🌟

Favorite quotable moments:

"Avoiding constructive conversations is harmful in the sense that it doesn’t ever fix the issue but it also chips away at the trust you build between yourself and the underperforming staff member and potentially between you and the rest of your team. " - Megan Scollay-Casillas

"It also helps if you are clear about why what they are (or aren’t) doing is a problem for the business. Again it doesn’t matter why it’s a problem for you, but it does matter why it’s a problem for the business. So keep your feelings out of it. That’s not to say don’t be empathetic… but the emotional impact that this behavior is having on you is irrelevant." - Megan Scollay-Casillas.

"It’s your job as the manager to remove barriers of success and to clearly define and align your team on the expectations you have. It is not your job to find the solution by yourself. That should be collaboratively done with your team member.” - Megan Scollay-Casillas

Resources:

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About Megan:

Megan is an accomplished leader with over a decade of experience in strategic integrated marketing efforts across multiple industries including non-profits, health and wellness, small business, and higher education. She has extensive team leadership experience having hired, coached, mentored, and retained teams ranging in size from 5 - 200+ people. Her passion for leadership and development shines through in her podcast, where she provides valuable insights and advice on how to drive positive change in organizations and support individuals in reaching their full potential.  

Disclaimer:

The content provided on Leadership Revolution is meant for educational purposes and is not legal advice. If you believe you are working in a hostile work environment or being discriminated against, please reach out to your human resources representatives or seek legal counsel.