BizTalk is a podcast talk hosted by Emmanuel Setyawan, owner and founder of Accolade Coaching. This show will discuss various business topics as well as entrepreneurs story to inspire and inform audiences on real business life.
Accolade Coaching specialises in remote strategy facilitation and coaching services for companies of any size looking to formulate, implement as well as renew their organisational strategy and align them with their strategic team across multiple locations.
Ep. 016 – Discovering your Organisation’s Strategic Focus, Dr. Claude Diderich
Dr Claude Diderich is a strategy consultant specialized in design thinking based business model innovation. He is is the founder and managing director of innovate.d, a consulting boutique focused on innovation, strategy, and digital transformation advice for service firms.
Prior to founding innovate.d in 2011, Claude worked in senior roles at Credit Suisse, UBS, Bank Julius Bär, and Deloitte Consulting. During his over 20 years working on business model innovation, strategy design and implementation, products and services development, business architecture optimization, and digital transformation, he advised numerous firms on improving their profitability through creativity and innovation in a digital age.
Claude holds a doctor ès sciences and a masters in computer science engineering from the Swiss Federal Institute of Technology in Lausanne, a certificate of advanced studies in strategy from the University of St. Gallen, and a specialization certificate in design thinking and innovation from the Darden Business School, University of Virginia. He is a certified New Product Development Professional (NPDP), and a certified Project Management Professional (PMP). Claude is a member of the Strategic Management Society and serves as a member of the editorial review board of the Journal of Business Models.
Ep. 015 – The Invincible Company, Alexander Osterwalder, Strategyzer
Although the book Business Model Generation by Strategyzer has been around for several years, it wasn't until the last few years that I begin to seriously apply them to my own business as well as clients (though not always in its entirety) and the results have been outstanding.
But most of you might be more familiar with the authors of the original book. Alexander Osterwalder and Yves Pigneur are well-known names within the strategy community. The Business Model Canvas started as a PhD dissertation by Alex with Yves and develop into a widely used tool implemented by global companies such as Nintendo, Mastercard, and so on. Since then, Alex and Yves as well as the other Strategyzer's authors have published several books including Value Proposition Design, Testing Business Ideas and most recently, "The Invincible Company".
During Strategyzer's most recent masterclass in May 2020, I managed to catch up with Alex for a short interview to discuss "The Invincible Company". The book introduced a new tool called "The Portfolio Map" into Strategyzer's list of tools already being used worldwide.
Ep. 013 – How to use idea management to improve customer experience, Jessica Day & Whitney Bernstein, IdeaScale
IdeaScale is back on BizTalk with Emmanuel podcast. In this episode, Jessica Day and Whitney Bernstein discuss the relationship between idea management and how it can help organizations improve customer experience.
Traditionally, organizations have had a heavy focus on improving customer experience by getting feedback from the customer themselves. In this podcast, Jessica and Whitney described real-life case studies based on client experience how managing internal ideas can lead to better customer experience in the end.
Ep. 012 – Testing Business Ideas, David Bland, Precoil
The launch of the newest series of Strategyzer book is very timely for me. "Testing Business Ideas" by David Bland and Alexander Osterwalder was launched in the month of December 2019.
While the startup landscape has been around for decades, the risks are still extremely high for an organisation to go from ideas into successful market penetration. Many of them eventually finds out the hard way that their ideas will never take off in the first place.
This book is a game changer. It outlines different ways organisations can reduce that risk by suggesting different ways to test ideas before attempting to go to the market.
What impressed me the most is the fact that this book works really well with the other Strategyzer's tools. The dilemma for a strategy coach like me is often the tools that we used are independent of each other. Not this one.
If you've read Strategyzer's Business Model Generation and Value Proposition Design, this book fits nicely with the concepts of the other two book.
Listen into my interview with David Bland, founder / CEO of Precoil and co-author of the book "Testing Business Ideas".
Ep. 011 – Business Model Innovation, Greg Bernarda, Strategyzer
My guest in this episode is Greg Bernarda, the Co-Author of Value Proposition Design book who is also part of the Strategyzer community with Alexander Osterwalder, Yves Pigneur and the others.
I recently joined Greg and other strategy facilitators across Australia, New Zealand, and Asia for a 2 days Masterclass in Melbourne to learn more about using the Strategyzer framework in my coaching practice.
I first came across the name Strategyzer a few years ago, just after I started my business. Back then, the name was foreign to me, so I didn't give it much thought. But once I became aware of the power of the framework to help my clients, it makes sense to use it as part of the coaching engagement.
I've since slowly begun applying the framework in my practice and like what I see. It is a real privilege to feature Greg for this episode during his visit to Melbourne.
Ep. 010 – The Case for Innovation, Ben Watson, Omron
Many companies neglected the need for innovation in their organisations because of the cost involved. In this episode, Ben Watson from Omron takes a different perspective of seeing the cost element of innovation and what is the real cost of "not" innovating.