50 episodes

Learn Conflict Resolution skills from an Accredited Mediator & Dispute Resolution Practitioner. In this podcast, I provide practical tools to deal with conflict. Navigate situations with confidence so that you can resolve issues and shift things forward.

Conflict Skills Simon Goode

    • Business

Learn Conflict Resolution skills from an Accredited Mediator & Dispute Resolution Practitioner. In this podcast, I provide practical tools to deal with conflict. Navigate situations with confidence so that you can resolve issues and shift things forward.

    Help - I Inherited A Dysfunctional Team At Work!

    Help - I Inherited A Dysfunctional Team At Work!

    In Episode 51 of the Conflict Skills Podcast, Simon Goode provides a comprehensive guide on inheriting and managing a dysfunctional team, emphasizing the importance of starting with low-stakes interventions and understanding different types of conflicts. He elaborates on the phases of team development, the emotional toll on team members, and the pivotal role of self-care for leaders. With a focus on gradual, compassionate, and firm approaches, Simon shares his own experiences and offers pract...

    • 34 min
    Self-Coaching in Stressful Conflict: Using The GROW Model

    Self-Coaching in Stressful Conflict: Using The GROW Model

    Welcome to Episode 50 of the Conflict Skills Podcast! I’m your host, Simon Goode, a professional mediator here to guide you through the complexities of conflict management. In today's milestone episode, we dive into a unique application of the renowned GROW model—Goals, Reality, Options, and Way Forward—not for coaching others, but for self-care and avoiding burnout in the midst of conflict. Drawing inspiration from John Whitmore's influential book "Coaching for Performance," we'll explore ho...

    • 25 min
    5 Top Conflict Mistakes and How to Avoid Them

    5 Top Conflict Mistakes and How to Avoid Them

    In this episode of the Conflict Skills Podcast, host Simon Goode delves into five common conflict mistakes, beginning with the damaging impact of the phrase "calm down." He explores why such phrases are often counterproductive and provides alternative strategies for more effective communication. Simon also underscores the importance of maintaining a self-aware and collaborative approach to conflict resolution, avoiding quick fixes and focusing on genuine empathetic engagement.

    • 18 min
    How Conflict Escalates Stress: Managing Your Response To Threat

    How Conflict Escalates Stress: Managing Your Response To Threat

    Why is conflict so stressful? Join me as we explore the various factors that contribute to the immense stress caused by conflict, whether it's in our personal relationships or workplace interactions. We'll discuss the physiological impacts, why our brains perceive conflict as a threat, and how this connects to our ancient survival mechanisms. I'll also share practical insights on managing stress, recognizing negative patterns, and implementing healthy self-care strategies to help you feel mor...

    • 18 min
    How To Deal With Staff Using Phones - Team Leader Listener Question

    How To Deal With Staff Using Phones - Team Leader Listener Question

    Listener Question - Staff Using Phone At Work. In this episode, host Simon Goode tackles the common workplace issue of staff using their phones on the job. Through a detailed analysis of a manager's dilemma with a younger staff member repeatedly using their phone at an after-school care center, Simon explores various conflict resolution strategies. From clarifying expectations to navigating value conflicts and relationship dynamics, listeners will gain valuable insights on how to address simi...

    • 28 min
    Cultural Differences & Conflict at Work: Tips and Strategies for Resolution

    Cultural Differences & Conflict at Work: Tips and Strategies for Resolution

    In this episode of the Conflict Skills Podcast, your host, Professional Mediator Simon Goode, dives into the intricate world of navigating cultural differences in the workplace. Drawing from his personal experiences working abroad in South Korea, Simon unpacks the challenges and strategies involved in bridging cultural gaps. From differing managerial styles to varying expectations around professional communication, Simon offers practical tools and real-life examples to help you understand and...

    • 25 min

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