30 min

E01: How to Engage the C-Suite to Drive Accessibility United in Accessibility

    • Society & Culture

This episode features a conversation with Caroline Casey and Neil Milliken. Caroline is the founder of the Valuable 500, which is a Leadership Initiative to make sure CEOs buy into disability inclusion and that disability and accessibility is part of the global agenda. Neil is the Global Head of accessibility at Atos. His role is to deliver better technology for customers and employees embedding inclusive practice into the processes of the organization. Neil delivers strategy and services working with a wide range of clients helping them to develop policies, processes, and technology solutions to meet the needs of their staff and customers. In this episode, they discuss how to engage the C-Suite to drive accessibility, how to influence board and senior executives to recognize the business value of accessibility, the role of top management in defining and managing the organizational strategic accessibility plan for all aspects of the employee and customer experience, why KPIs matter, and more.
Transcript: 
HOST:
Please welcome Caroline Casey and Neil Milliken. 
Caroline is the founder of The Valuable 500 which is a leadership initiative to make sure CEOs buy into disability inclusion and that disability and accessibility is part of the global agenda.
Neil is the Global Head of Accessibility at Atos.  His role is to deliver better technology for customers and employees, embedding inclusive practice into the processes of the organization. Neil delivers strategy and services working with a wide range of clients helping them to develop policies, processes, and technology solutions to meet the needs of their staff and customers.
Today they will be discussing How to engage the C-suite to drive accessibility. They will touch on how to influence board and senior executives to recognize the business value of accessibility, the role of top management in defining and managing the organizational strategic accessibility plan for all aspects of the employee and customer experience, why KPIs matter and more!
NEIL:
Caroline, welcome, and thank you for joining us.
Diving straight in, Valuable 500 does require this CEO commitment, but you make it easy for organisations to engage because you are not actually asking for too much to begin with, because you want to set the barriers to entry relatively low.  You are talking about board reporting and a single commitment, and ideally, most of the companies have at least one of these things that they are already doing.  That approach has attracted some of the world’s largest organisations to join, which is fantastic, but what do we now need to do to raise the bar?
CAROLINE:
A few things with that one, as of this afternoon, just before I came on, we are at 394 companies around the globe, and that’s companies that employ over 1,000 people, and we represent 31 countries, 56 sectors, and I think it’s just under 14 million employees.  It is incredibly powerful.  So, the question is: What do we do with that power, right? 
So, the Valuable 500 was originally established to get the attention and intention of the CEOs.  It’s like the missing piece so that we could scale some of the great accessibility initiatives, leadership, and actually disability business inclusion that exist in a business, and the reason we’re not seeing accelerated change, or the joining of the dots or the scaling is because the leadership wasn’t necessarily aware. And you know, we had a stat that said that 54 percent of our leadership and our C-suite, around the globe had never had a discussion about disability.
So, our job was to originally break that circuit with a critical mass of 500.  Now, we are nearly there.  So, our job now which we will announce in about a month will be how do we activate this community led unsupported by the CEOs and what we provided for them is a transformational change pro

This episode features a conversation with Caroline Casey and Neil Milliken. Caroline is the founder of the Valuable 500, which is a Leadership Initiative to make sure CEOs buy into disability inclusion and that disability and accessibility is part of the global agenda. Neil is the Global Head of accessibility at Atos. His role is to deliver better technology for customers and employees embedding inclusive practice into the processes of the organization. Neil delivers strategy and services working with a wide range of clients helping them to develop policies, processes, and technology solutions to meet the needs of their staff and customers. In this episode, they discuss how to engage the C-Suite to drive accessibility, how to influence board and senior executives to recognize the business value of accessibility, the role of top management in defining and managing the organizational strategic accessibility plan for all aspects of the employee and customer experience, why KPIs matter, and more.
Transcript: 
HOST:
Please welcome Caroline Casey and Neil Milliken. 
Caroline is the founder of The Valuable 500 which is a leadership initiative to make sure CEOs buy into disability inclusion and that disability and accessibility is part of the global agenda.
Neil is the Global Head of Accessibility at Atos.  His role is to deliver better technology for customers and employees, embedding inclusive practice into the processes of the organization. Neil delivers strategy and services working with a wide range of clients helping them to develop policies, processes, and technology solutions to meet the needs of their staff and customers.
Today they will be discussing How to engage the C-suite to drive accessibility. They will touch on how to influence board and senior executives to recognize the business value of accessibility, the role of top management in defining and managing the organizational strategic accessibility plan for all aspects of the employee and customer experience, why KPIs matter and more!
NEIL:
Caroline, welcome, and thank you for joining us.
Diving straight in, Valuable 500 does require this CEO commitment, but you make it easy for organisations to engage because you are not actually asking for too much to begin with, because you want to set the barriers to entry relatively low.  You are talking about board reporting and a single commitment, and ideally, most of the companies have at least one of these things that they are already doing.  That approach has attracted some of the world’s largest organisations to join, which is fantastic, but what do we now need to do to raise the bar?
CAROLINE:
A few things with that one, as of this afternoon, just before I came on, we are at 394 companies around the globe, and that’s companies that employ over 1,000 people, and we represent 31 countries, 56 sectors, and I think it’s just under 14 million employees.  It is incredibly powerful.  So, the question is: What do we do with that power, right? 
So, the Valuable 500 was originally established to get the attention and intention of the CEOs.  It’s like the missing piece so that we could scale some of the great accessibility initiatives, leadership, and actually disability business inclusion that exist in a business, and the reason we’re not seeing accelerated change, or the joining of the dots or the scaling is because the leadership wasn’t necessarily aware. And you know, we had a stat that said that 54 percent of our leadership and our C-suite, around the globe had never had a discussion about disability.
So, our job was to originally break that circuit with a critical mass of 500.  Now, we are nearly there.  So, our job now which we will announce in about a month will be how do we activate this community led unsupported by the CEOs and what we provided for them is a transformational change pro

30 min

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