Funnel Reboot

Glenn Schmelzle

A show giving you better insight into your funnel, so your marketing can be even better. New content biweekly, geared for analytically-minded marketers.

  1. 4D AGO

    Depositioning, with Todd Irwin

    Episode 226 Positioning is an element that's so foundational to  Marketing, it's taught in every introductory class alongside the "Four Ps" of marketing. Positioning is meant to describe the choices a brand makes to maximize how the market sees it. Positioning is very powerful because it can set perceptions that drive customer loyalty, strong demand, and the willingness to pay a premium price.   But if all this is true, then why is the landscape littered with examples of where brands have flopped—cases where brand positioning actually caused a product to fail?   Take Microsoft Zune: Because how people thought of MP3 players had already been set by Apple  Colgate Frozen Entrees: Sure, both food and toothpaste enter our mouths, but other TV dinner brands don't plant the taste of toothpaste in your head. Harley-Davidson's "Legendary" Cologne: People buy a fragrance for the impression they want to leave, not one whose name evokes burned rubber and gasoline. Cosmopolitan Yogurt: There are plenty of brands in the dairy aisle. People didn't think a fashion brand belonged there Frito-Lay Lemonade: Marketing a salty snack and chasing it with a  "Thirst-quenching drink" strikes people as a cynical cash grab   The reason these brands flopped is they tried positioning themselves on a competitor's turf. The correct way to position yourself is to start with customer needs and work outward from there. To do this right, we've got to flip the traditional concept on its head. Instead of positioning, the author we're talking with today says we must deposition our brands.    He is the founder and chief strategy officer of brand strategy firm Fazer. Over three decades, he has led strategy for Fortune 500 companies as well as venture-backed disruptors. His work has been featured in the New York times Forbes and MIT technology review.    Let's go now to New York City to speak with Todd Irwin.   Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    28 min
  2. Mastering constraints of Healthcare Marketing, with Cindy Grabowski

    2025-12-31

    Mastering constraints of Healthcare Marketing, with Cindy Grabowski

    Thinking up a new product and commercializing it is not easy. All products face Financial, Technological and of course Competitive market barriers. But doing this in the field of Healthcare is not like any other industry.  In healthcare, there exist extra regulatory hurdles that make product innovation even more difficult.  Before every medical device is introduced, they must find academics who will research them and publish articles that are heavily scrutinized by peers. Then they have to endure clinical screening before receiving government approval, which applies tight restrictions on what you can say about the product and how it's used. After they enter most markets, the products must be coded so insurers will reimburse patients who use them.   So if you have a health or medical technology product, how can you market it when you face all these limits?" For the first time here, the mic will be in somebody else's hands. That person is Cindy Grabowski, founder of Mind Grove, a US-based training platform built specifically for MedTech professionals. Have to disclose that I have no affiliation with Mind Grove, other than giving them a  no-charge review of the marketing course on their platform.  Anyway, she turned the tables on me to hear me answer how you can market in the Healthcare space with so many constraints.  As I present my points on healthcare marketing, listen for tips on:  Building your digital assets throughout your product's lifecycle Setting up campaigns on digital channels without breeching privacy  Engaging your patient population to create your content for you Getting buy-in from decision-makers on upgrades to your marketing program.    So give this unique talk I have with Cindy a listen - I imagine even if you aren't in Healthcare Marketing, you'll come away with better ideas on how to overcome your own constraints.  Let's go hear how we can navigate around constraints. Timestamp Chapters: 00:00 Introducing Cindy Grabowsky 01:07 Glenn takes a turn as guest on the show 03:09 What we'll cover in Healthcare Marketing 04:33 The Big Question: Why is Healthcare so hard? 06:38 Leveraging Data in Healthcare Marketing 09:56 Case Study: EndoGastric Solutions 17:27 Optimizing Digital Presence and Compliance 33:57 Skills for measuring, managing Healthcare Marketing Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    38 min
  3. The Classical Marketing book, with Anthony "Tas" Tasgal

    2025-12-20

    The Classical Marketing book, with Anthony "Tas" Tasgal

    The world we inhabit today is, in countless ways, an extended echo of breakthroughs made by two extraordinary cultures that came from a compact corner of the mediterranean between the 4th century BCE to the 2nd century of the current era. I'm talking about Greece and Rome, whose influence on contemporary language, thought, and culture is so deeply woven into the modern world that we navigate it every day without noticing.  Taking just language, be it English, French, Spanish or Italian, they all use words with origins that tie back to ancient law, institutions, arts and sciences. The concepts they gave linguistic expression to are stitched into everything that comes out of our mouths.  You'll hear a passionate discussion today by two guys who both did an undergrad in classics. But you won't need to know anything about this to get great marketing lessons from today's talk. Believe it or not, the ancients can teach us a fair bit about marketing! Our guest's undergraduate courses taken at the University of Oxford in Classical Greek Language and Literature inspired him to write the book we're discussing today.  He is a trainer, author, strategist, and lecturer who applies Storytelling, Behavioural Economics, and insight-driven thinking to brands and communications. Serving as a Course Director for several professional institutes, he also delivers TEDx talks and has spoken on stages around the world. His clients span organizations such as the BBC, Panasonic, Nokia, The Royal Albert Hall, and the UK National Health Service. An accomplished writer, he has published several award-winning books, including The Storytelling Book, which has sold 40,000 copies. His seventh book, The Classical Marketing Book, is being released in North America at the start of 2026. Let's go to the UK to speak with Anthony 'Tas' Tasgal. Chapters Timestamps 0:00:00 Introducing Tas Tasgal 0:02:48 How Ancient Cultures Inform Modern Marketing Today 0:06:29 Uncovering Marketing Power in Word Origins 0:10:26 Using Ancient Myths for Market Segmentation 0:13:33 Connecting Behavioral Economics with Storytelling Power 0:17:21 Strategies to Avoid Marketing's 'Junk Folder' 0:21:52 Crafting Persuasive Frames with Historical Stories 0:26:43 The Power and Peril of Condensed Language 0:30:53 Mastering Persuasion with Ethos, Logos, and Pathos 0:34:48 Satire and Timeless Human Patterns in Marketing 0:37:57 Tapping into Ancient Wisdom for Modern Marketing   Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    40 min
  4. Keeping the Revenue Engine Running, with Karl Ortmanns

    2025-12-12

    Keeping the Revenue Engine Running, with Karl Ortmanns

    We often hear marketers talk about how vital their work is to sales. What we don't hear nearly as often is the reverse: how essential sales is to a well-functioning marketing team. If marketing creates the content, sales provides the context. And that context is what makes campaigns relevant, credible, and grounded in the real world. Sales teams feed marketing the on-the-ground truth—what prospects are actually saying, how they react to new pricing, and how they interpret a company's positioning in different segments. That's especially clear when a business serving the SMB market tries to move upmarket. Sales hears almost immediately how enterprise buyers perceive the brand, revealing the gaps marketing must close for the company to compete at that level. It's a live feedback loop marketers can't get anywhere else. Bridging those gaps requires real collaboration—sitting in on each other's meetings, sharing insights early, and recognizing that both functions are cogs in the same revenue engine. Their shared job is to keep that engine running smoothly. Our guest today understands that better than most. He's a fractional leader of revenue and go-to-market teams, and host of the Revenue Problem Solvers Podcast, where leaders drop the script and speak candidly about what it really takes to build growth teams. He's known for diagnosing the true cause of weak team performance - something he knows well from playing intervarsity sports. He gets frontline performing again too, using a coach's tone to get them back on track.  And he doesn't restrict this just to his day-job, this Southwestern Ontario native spends his weekends behind the bench as a minor hockey coach. Let's go talk with Karl Ortmanns. Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    42 min
  5. Human Centered Marketing, with Ashley Faus

    2025-11-17

    Human Centered Marketing, with Ashley Faus

    Here's a question a lot of us are asking ourselves today. How do marketers build genuine, durable trust when the cost of generating massive volumes of AI content is basically zero? How can you argue for making humanly-crafted content in small quantities  When it's so easy to have AI pump it out in big quantities? The hard truth is that humans are wired to notice what other humans do. Meaningful communication with buyers contains elements that just don't scale - this takes more than a trivial amount of work. But that is precisely why you need to do them.   A new book came out in 2025, called Human Centered Marketing: How to Connect with Audiences in the Age of AI. Even though Gen AI that's all around looks set to marginalize content marketing, this book predicts that AI's knock-on effects will bring old retro practices back into vogue. If Wired Magazine were to meme it using their Wired/Tired/Expired phrasing, it might say that Humans Interacting with no machines = Expired  Machines Monopolizing Interactions = Tired Human-Human interaction via Machine = Wired The book also argues that marketing & communications folks have to make different types of content for segments of the buyer journey, all held to different goals and different time horizons. Don't dump random content on social channels. Like instruments in a score, your pieces need to work together—not add noise. It also said being Human-Centered extends to where and how we use our messages. Our leaders have to go to trade shows, make podcasts, meet people, and have real conversations. Trust grows when customers feel seen and heard.  The author of the book is by day, a speaker and is currently Head of Lifecycle Marketing at Canva. By night, she's a Singer, actor, and fitness fiend. Let's go to Northern California to talk with Ashley Faus.  Links to everything mentioned in the show are on the Funnel Reboot site's page for this episode.

    56 min
  6. Analytics that's Metrics Centred, with Allan Wille

    2025-10-30

    Analytics that's Metrics Centred, with Allan Wille

    Up to the 18th century, making and trading things was harder than it needed to be. You had to deal with a bewildering patchwork of local constants and norms. It was actually the French Revolution & administrators who came out of it that started to codify how we measure things. The standards they adopted were ultimately formalized in 1875 at a Convention  whose name you may recognize, the Metre - or should I say Meter -  Convention.  The Standard set at the convention spread beyond France to most of Europe, removing friction in commerce and everyday life. Engineers could spec parts to the same tolerances; pharmacists could dose reliably across borders; food producers could print consistent nutritional labels; shipbuilders and container makers could agree on common dimensions; and architects and builders could order materials that matched on site. Over decades that shared language of measurement turned local guesswork into dependable infrastructure for industry, science and trade. Today, About 95% of the world's population lives in countries that have officially adopted the metric system. "Metric" in that sense solved disagreement about how much — it replaced local guesswork with a shared language of measurement so engineers, traders and regulators could trust one another. Businesses face the same problem today — only the units have changed. Instead of metres and kilograms, modern organizations trade in clicks, sessions, impressions, cost, conversions and revenue. These are the metrics that power decisions, budgets and boardroom arguments. If one team's "conversion" counts form submissions, another's counts purchase intents, and a third's counts paid signups, you get the same mess Europe lived with before standardization: wasted effort, mistrust, and bad decisions. That's why the digital-era equivalent of adopting the metric system matters: a single, governed vocabulary of business metrics (clear definitions, lineage, owners and calculational rules). Give everyone the same definition of "revenue," "LTV," or "ROAS" — and the same ability to trace where those numbers came from — and you turn noisy arguments into aligned action. In short: standardize the units, restore trust in the numbers, and your dashboards start to behave like the modern factories that metrication once enabled for Europe. Turn to how many marketing teams are now constrained by the disparate marketing measures we have - it's the choke-point preventing us from sharing dashboards between groups, asking bigger questions, and getting full bang for money spent on our analytics infrastructures. If we're going to keep our sanity, we must get on with Metricizing our metrics. Going down a path where business metrics are treated as standardized units opens up possibilities as big as the Metric System opened up for our global economy.  Our guest is a Proud Swiss-Canadian, technologist and entrepreneur. In 2001 he co-founded analytics software company Klipfolio, one of whose products aims to address metric management. Note that I'm having him on today to give his personal perspective - there's no sponsor or affiliate relationship here. When he's not working in or talking about analytics, you'll find him cycling in the city we both call home. Let's go talk to Allan Wille.    For links to people, products or concepts mentioned, visit the Funnel Reboot site's page for show #219.

    47 min

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A show giving you better insight into your funnel, so your marketing can be even better. New content biweekly, geared for analytically-minded marketers.