Made in America with Ari Santiago

Ari Santiago
Made in America with Ari Santiago

Each week Ari interviews a thriving manufacturing leader and discovers the secrets to their success. He uncovers each guests' 'manufacturing story' - their path into and through the industry, Ari digs into successes and best practices of each company and leader, as well as challenges and discoveries, to help listeners and guests learn from each other. Discover the strategies these great leaders have used to start, develop, and grow their business - workforce development, leadership, sales/marketing, investments, technology, mergers, workplace culture and so much more! Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices up and down the eastern seaboard and into the Midwest. He has a passion for the manufacturing industry and the incredible impact it makes on our economy. Do you know someone who would be a great guest or have a topic you'd really like to learn about? Let us know! Reach out to our podcast producer at contactus@compassmsp.com

  1. SEPT 9

    A Turn-around Story with Randy Hauser, Chicago Metal Fabricators

    In this episode, Randy Hauser, President of Chicago Metal Fabricators, discusses the turnaround and growth of this metal fabricator company with roots dating back to 1908. Randy shares his journey from joining the company as a turnaround specialist to leading it through transformative changes in sales, marketing, and operations. Discover how Chicago Metal Fabricators differentiated itself in a competitive market by investing in large-scale equipment and building a culture of professionalism. Randy also emphasizes the importance of adaptability and fostering a team-oriented environment that encourages continuous improvement. This episode is packed with insights on leadership, manufacturing challenges, and the critical role of maintaining a strong customer focus. Randy's favorite book: Competitive Strategy, Michael Porter Randy Hauser, Chicago Metal Fabricators Website: https://chicagometal.com/ Facebook: https://www.facebook.com/chicagometalfabricators LinkedIn: https://www.linkedin.com/company/chicagometal Twitter: https://twitter.com/ChicagoMetalFab YouTube: https://www.youtube.com/channel/UChi9gc6xrBRotQtb3dOU9sw Randy's LinkedIn: https://www.linkedin.com/in/randy-hauser-27143016/ Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/ Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/ Randy and Ari talk about culture, continuous improvement, sales, capital investments

    42 min
  2. AUG 26

    Strategic Diversification and Innovation with Charlie Radcliff, Radcliff Wire

    In this episode, Charlie Radcliff, President of Radcliff Wire, shares the impressive journey of his family-owned business. Radcliff Wire specializes in custom-shaped wire, serving diverse industries such as aerospace, medical, and electronics.   Charlie talks to Ari about the company's diversification strategy, which came down from his father, and continues today as a mainstay. He also discusses the importance of continuous innovation to stay competitive.   Learn how the company leveraged state grants to adopt advanced technologies, allowing them to stay ahead of the curve. Discover why understanding the end-use of their products is crucial for entering and thriving in multiple markets.   Charlie also emphasizes the importance of making smart investments in technology and personnel, which have been key to their sustained success. He reflects on the company's rich history and his passion for the business.   This episode is packed with good insights on thriving in manufacturing!   Charlie's favorite book: The Goal by Eliyahu M. Goldratt   Charlie Radcliff, Radcliff Wire Website: https://radcliffwire.com/ LinkedIn: https://www.linkedin.com/company/radcliff-wire-inc Charlie's LinkedIn: https://www.linkedin.com/in/charlie-radcliff-b1599948/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/     Charlie and Ari talk about innovation, technology, diversification, investments.

    35 min
  3. Turning Passion into Evangelism with Aneesa Muthana, Pioneer Services/M&M Quality Grinding

    AUG 12

    Turning Passion into Evangelism with Aneesa Muthana, Pioneer Services/M&M Quality Grinding

    This week's episode is not only entertaining, it's also so educational.  Aneesa Muthana is a fantastic storyteller with a unique road into her roles.   Aneesa is the CEO of both Pioneer Service and M&M Quality Grinding, companies she took over from multiple family members and built to the successful organizations they are today. M&M produces precision centerless ground bar stock and Pioneer Services provides precision machining.   Aneesa tells the stories of how she took over each company more than 20 years apart. She shares some of her leadership approach, her focus on manufacturing evangelism, and her thoughts about diversity, equity, and inclusion.  There are a few twists and turns in this episode you certainly don't expect!   Aneesa's favorite business book: Start with Why, Simon Sinek    Aneesa Muthana, Pioneer Service and M&M Quality Grinding Pioneer Service: Website: https://pioneerserviceinc.com/  LinkedIn: https://www.linkedin.com/company/pioneer-service-inc-/ YouTube: https://www.youtube.com/@pioneerserviceinc.5993/ Facebook: https://www.facebook.com/PioneerServiceInc Instagram: https://www.instagram.com/machinedparts/ Twitter: https://twitter.com/MachinedParts  M&M Quality Grinding: Website: https://www.mmquality.com/ Linkedin: https://www.linkedin.com/company/mmqualitygrinding/ Facebook: https://www.facebook.com/mmqualitygrinding/ Instagram: https://www.instagram.com/mmqualitygrinding/ Pinterest: https://www.pinterest.com/mmqualitygrinding/ Twitter: https://twitter.com/mmqualitygrind Aneesa Muthana's LinkedIn: https://www.linkedin.com/in/aneesamuthana/  Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/    Aneesa and Ari discuss:  Passion, employee engagement, culture, leadership, giving back, DEI

    47 min
  4. JUL 29

    Nailing down quality and culture with Rick Skidmore, Timberlane

    This week we welcome Rick Skidmore, Founder and CEO of Timberlane. Timberlane hand-crafts beautiful, high quality wooden shutters. They have also crafted an incredible company culture thanks to implementing some of the best current business theories on continuous improvement and organizational structure.  On this episode, Rick shares how he puts theory into practice building a continuous improvement mindset into the company culture. He talks about scalability, goal setting, and chunking down those big goals into small actions.  Rick and Ari also talk about how to think about marketing - which is a sticking point for many manufacturers. Finally they discuss the incredible value of executive peer-to-peer networking groups with one of the strongest statements of endorsement we've ever had on the podcast!      A fantastic episode from beginning to end.  Rick's favorite business books:  The E-Myth, Michael Gerber From Strength to Strength, Arthur C. Brooks  Rick Skidmore, Timberlane Website: https://www.timberlane.com/ LinkedIn: https://www.linkedin.com/company/timberlane-inc- Facebook: https://www.facebook.com/TimberlaneInc/ Pinterest: https://www.pinterest.com/timberlaneinc/ YouTube: https://www.youtube.com/user/TimberlaneInc Instagram: https://www.instagram.com/timberlane_inc/  Rick Skidmore's LinkedIn: https://www.linkedin.com/in/rick-skidmore-b386b69  Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/  Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/    Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/  Rick and Ari discuss:  Quality, continuous improvement, company culture, executive peer-to-peer networking, and marketing

    53 min
  5. JUL 15

    Risks, hard work, and helping others with Owen Polzello, Park City Packaging

    There are so many fascinating niche businesses in manufacturing, and this week's episode is one of them. Park City Packaging manufactures specialty packaging for vital, large, and/or dimensionally complex aerospace parts so they can be safely and securely shipped across the country or across the world.   Owen Polzello, the next generation leader and current VP of Operations, talks to Ari about the risks and rewards the company has taken over the years. They discuss Owen's background and passion for the business. Owen shares lessons learned from his time in leadership, valuable company culture tips like encouraging idea sharing across multiple facilities, training and then promoting from within, and the incredible value of setting roles, expectations and goals for every employee.   This episode Is chock full of great advice from a young leader who will continue to make waves in the manufacturing space.     Owen Polzello, Park City Packaging Website: https://www.thepackcenter.com/ LinkedIn: https://www.linkedin.com/company/park-city-packaging/ Owen's LinkedIn: https://www.linkedin.com/in/owen-polzello-4670b812a/   Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube:  https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/   Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/   Owen and Ari discuss employee retention, company culture, taking risks, and employee growth and training

    36 min

About

Each week Ari interviews a thriving manufacturing leader and discovers the secrets to their success. He uncovers each guests' 'manufacturing story' - their path into and through the industry, Ari digs into successes and best practices of each company and leader, as well as challenges and discoveries, to help listeners and guests learn from each other. Discover the strategies these great leaders have used to start, develop, and grow their business - workforce development, leadership, sales/marketing, investments, technology, mergers, workplace culture and so much more! Ari Santiago is the CEO of CompassMSP a Technology Managed Service Provider with offices up and down the eastern seaboard and into the Midwest. He has a passion for the manufacturing industry and the incredible impact it makes on our economy. Do you know someone who would be a great guest or have a topic you'd really like to learn about? Let us know! Reach out to our podcast producer at contactus@compassmsp.com

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