114 episodes

We banter about mistakes we've made (and seen) so you can know NOW how to NOT make the same mistakes we've made! You're welcome! We're small business owners in love with other ambitious small business owners who want to expand their enterprise and focus on controlling what we can control.

We have a combined 6 decades of experience with owning, managing and running multiple businesses. We've celebrated glorious successes and stumbled over epic failures. Join us as we share insights that will cause you to pause, ponder and be productive and profitable!

Simple Sense for Small Business Linda Rey & Trevor | Glitch Gurus

    • Business

We banter about mistakes we've made (and seen) so you can know NOW how to NOT make the same mistakes we've made! You're welcome! We're small business owners in love with other ambitious small business owners who want to expand their enterprise and focus on controlling what we can control.

We have a combined 6 decades of experience with owning, managing and running multiple businesses. We've celebrated glorious successes and stumbled over epic failures. Join us as we share insights that will cause you to pause, ponder and be productive and profitable!

    Ideas for Your Small Business for Leap Year | Glitch #60

    Ideas for Your Small Business for Leap Year | Glitch #60

    24 ideas for your small business for Leap Year. How will YOU celebrate Leap Year’s 24 extra hours on February 29, 2024? Here are 24 ideas to celebrate having 24 extra hours in 2024.

    1. LEAP into your day with a 29-minute workout or a 2.9-mile walk, or walk 2900 steps.

    2. Spend 29 minutes learning something new.

    3. Watch Brian Tracy's video explaining his book, “Eat that Frog!”
    https://youtu.be/FKOMTZ7PPLg?si=EQH2cwIp2VhJsj9z

    4. Take a LEAP of faith and try something new and different.

    5. Host a “LEAPworking” networking event to meet new connections.

    6. Spend 29 minutes reading a new book.

    7. Plan a meal you can make in 29 minutes.

    8. Take a mini road trip to a place 29 miles away.

    9. Write 29 things you’re grateful for in a journal.

    10. Plan a 29% off promotion.

    11. Bake 29 cupcakes and share them with coworkers, colleagues, and customers.

    12. Write 29 goals to accomplish before the next Leap Year.

    13. Volunteer 29 minutes of your time to a local charity.

    14. Send 29 thank you notes to people who have helped you.

    15. Create a 29-question survey to send to customers.

    16. Make 29 cold calls next month as a lead generation strategy.

    17. Craft a social media post to promote your business and use exactly 29 words.

    18. Write a letter to your future self to read in the next Leap Year.

    19. Create a time capsule to be opened on the next Leap Day.

    20. Create a 29-item bucket list to complete before the next Leap Year.

    21. Donate $29 (or $290 or $2,900) to a favorite charity.

    22. Host a 29-minute flash sale if you have a business.

    23. Take 29 photos throughout the day to document Leap Year.

    24. Spend 29 minutes in meditation or quiet reflection.

    🐸 Share YOUR ideas on how to make the most of this extra day!

    💥 Find out more about the project: https://auroraconsulting.biz/lets-glitch/

    👚👕 Shop our Merch: https://auroraconsulting.biz/shop-merch/#!/all

    Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over 6 decades combined.

    We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management

    WHO WE ARE:
    60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.

    Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!

    https://auroraconsulting.biz/lets-meet/

    #LeapYear #IdeasforSmallBusiness #february29th #smallbusinesspodcast #businessbasics #smallbusiness #smallbusinessowner #buildingabusiness #runningabusiness #simplesense #PAPERWORK #OrganizeDocuments #Documentation #BizGtlich366 #BizGlitchProject #BizGlitch #366Glitch

    • 5 min
    Remembering When You Started Your Business | Glitch #59

    Remembering When You Started Your Business | Glitch #59

    Remembering when you started your business❓Why did you start your own business? Category: Culture, Business Operations, Business Growth

    Independence from other people's rules?
    More freedom for healthy work balance?

    What can you do today to make your work easier?

    🎯 Goal: Work on replicating yourself so you can do what you love. You make the rules. One of them should be when and how you tend to your business when you need a break.

    🚧 Actionable item: What things are you doing that could be done by someone else? Research Virtual Assistant options. You'd be surprised how effective it can be to delegate some of the administrative work.

    💥 Watch/Listen to this video podcast we did on how to NOT OWN A JOB.
    https://youtu.be/0yrsIThVwaE

    💥 Find out more about the project: https://auroraconsulting.biz/lets-glitch/

    👚👕 Shop our Merch: https://auroraconsulting.biz/shop-merch/#!/all

    Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over 6 decades combined.

    We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management

    WHO WE ARE:
    60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.

    Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!

    https://auroraconsulting.biz/lets-meet/

    #takeabreak #businessblahs #scaleyourbusiness #smallbusinesspodcast #businessbasics #smallbusiness #smallbusinessowner #buildingabusiness #runningabusiness #simplesense #PAPERWORK #OrganizeDocuments #Documentation #BizGtlich366 #BizGlitchProject #BizGlitch #366Glitch

    • 5 min
    is Complacency a Comfort Trap with Outsourced Help | Glitch #58

    is Complacency a Comfort Trap with Outsourced Help | Glitch #58

    is complacency a comfort Trap in your small business? Maybe ❓Are you testing your outsourced service providers for efficiency, quality control, and pricing?



    Category: Outsourcing



    🎯 Goal: Complacency is another comfort trap. Make sure you're not allowing inferior service to slip into your business practice.



    🚧 Actionable Item: Review your vendors and schedule a "catch up" call with them to learn what's new in their business.



    Review and prepare if you must have a tough conversation on if there is anything they can improve upon for your business needs.



    💥 Find out more about the project: https://auroraconsulting.biz/lets-glitch/



    👚👕 Shop our Merch: https://auroraconsulting.biz/shop-merch/#!/all



    Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over 6 decades combined.



    We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management



    WHO WE ARE:

    60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.



    Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!



    https://auroraconsulting.biz/lets-meet/



    #outsourcing #outsidehelp #hiringandfiring #smallbusinesspodcast #businessbasics #smallbusiness #smallbusinessowner #buildingabusiness #runningabusiness #simplesense #PAPERWORK #OrganizeDocuments #Documentation #BizGtlich366 #BizGlitchProject #BizGlitch #366Glitch

    • 6 min
    Reigniting Passion in Business | Skepticism and Cynicism | Glitch #57

    Reigniting Passion in Business | Skepticism and Cynicism | Glitch #57

    In today's Glitch, we discuss Reigniting Passion in Business when things get lackluster❓Are you still true to the original principles you had when you started your business? Or, have you improved upon them?

    Category: Mindset, Business Structure, Training/Education

    It's easy to get bored with something you've done over and over again. This is the exact reason why CHANGE can actually work in our favor during a stale spell.

    🎯 Goal: Re-discover the passion you had when you started your business. Dig deep into the memories from when you launched your business. Take a brisk stroll down memory lane to get reacquainted with the feelings you had when you started your business.

    🚧 Actionable Item: Review your offerings to see if there is something that would jazz up how you approach your business so you can create a LEGACY business with legacy memories to keep you excited to learn and grow.

    💥 Find out more about the project: https://auroraconsulting.biz/lets-glitch/

    👚👕 Shop our Merch: https://auroraconsulting.biz/shop-merch/#!/all

    Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over 6 decades combined.

    We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management

    WHO WE ARE:
    60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.

    Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!

    https://auroraconsulting.biz/lets-meet/

    #smallbusinesspodcast #businessbasics #smallbusiness #smallbusinessowner #buildingabusiness #runningabusiness #simplesense #PAPERWORK #OrganizeDocuments #Documentation #BizGtlich366 #BizGlitchProject #BizGlitch #366Glitch

    • 5 min
    Most Business Owners IGNORE This Process with New Customers | Glitch #56

    Most Business Owners IGNORE This Process with New Customers | Glitch #56

    Most Business Owners IGNORE This Process with New Customers. But why?❓How do customers and prospects first experience your business when they contact you? Is it clunky, cold, uncaring?

    Category: Customer Service, Business Operations, Sales

    If you like shopping, you'll hate this Glitch. There's such a thing as Secret Shoppers. Business owners get to discover how they're handling inbound calls.

    In sales, one thing that is hated, besides sales itself, is role-playing sales activities. It's terrifying but so incredibly useful to improve sales skills.

    In the insurance industry, I know an incredible consultant who helps insurance agencies with this type of service so they know how staff is handling incoming calls. This can be some tough love on what important elements need improvement in your business operations.

    🎯 Goal: Review your inbound procedure. Do you have one? 

    🚧 Actionable Item: Research consultants in your vertical to see if they have this type of service or ask a few trusted friends to call in and inquire about your products and services to see how they experience the "customer journey".
    💥 Find out more about the project: https://auroraconsulting.biz/lets-glitch/

    👚👕 Shop our Merch: https://auroraconsulting.biz/shop-merch/#!/all

    Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over 6 decades combined.

    We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management

    WHO WE ARE:
    60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.

    Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!

    https://auroraconsulting.biz/lets-meet/

    #secretshopper #fearoffeedback #smallbusinesspodcast #businessbasics #smallbusiness #smallbusinessowner #buildingabusiness #runningabusiness #simplesense #PAPERWORK #OrganizeDocuments #Documentation #BizGtlich366 #BizGlitchProject #BizGlitch #366Glitch

    • 8 min
    Being Grumpy at Work | Anger Misdirected | Glitch #55

    Being Grumpy at Work | Anger Misdirected | Glitch #55

    Being Grumpy at Work can lead to worse bad behavior❓Do you yell out of frustration? At yourself? At customers? In your office? At employees?

    Category: Mindset, Culture

    Yelling is its own form of therapy but not without purpose and not purposely directed at folks related to your business.

    Running a business can sometimes be a lonely, stressful, overwhelming place.

    Unchecked, negative feelings can show up at the most inopportune times because we're not being true to ourselves with how certain things are handled.

    Unfortunately, in our business, when there's adversity, we must look at how we potentially played a part that led up to the explosion.

    🎯 Goal: Review how information was communicated. We must go inward to review our anger. and how we participated in the communication.

    Did we not communicate enough to manage expectations?

    🚧 Actionable Item: When we write down our thoughts about certain incidents, this helps to keep our true feelings at bay while with others and in public.

    💥 There's proven science behind writing down our thoughts on paper. This recent article explains. (ADDITIONAL SUPPORTING RESOURCES ARE FREE TO GLITCH GURUS)

    💥 Find out more about the project: https://auroraconsulting.biz/lets-glitch/

    👚👕 Shop our Merch: https://auroraconsulting.biz/shop-merch/#!/all

    Welcome to the Biz Glitch 366 series where we discuss 366 mistakes that we've made and seen in business over 6 decades combined.

    We'll share a mistake of the day aka GLITCHES. We've organized the 366 glitches into 21 categories. Accounting, Bookkeeping, Branding, Business Growth, Business Operations, Business Structure, Credit Score, Culture, Customer Service, Cyber Security, Financing & Financials, Human Resources (HR), Insurance, Marketing, Mindset, Legal Issues, Outsourcing, Sales, Technology, Training/Education, Website Management

    WHO WE ARE:
    60+ years combined of owning, running and managing businesses and working with thousands of business owners to understand how business can be fun or it can falter.

    Know ahead of time what mistakes to manage and what problems to prevent...BECAUSE THEY HAPPEN!

    https://auroraconsulting.biz/lets-meet/

    #ANGERatWork #BeingAngry #AngerMisdirected #smallbusinesspodcast #businessbasics #smallbusiness #smallbusinessowner #buildingabusiness #runningabusiness #simplesense #PAPERWORK #OrganizeDocuments #Documentation #BizGtlich366 #BizGlitchProject #BizGlitch #366Glitch

    • 6 min

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