48 episodes

If you’re a creative, consultant, or agency owner who wants to know what the rollercoaster ride really looks like to grow your business from one to many — you’re in the right place. My guests and I pull back the curtains on the realities of growing and running agencies of different sizes and what it takes to build a team. If you’re anything like me, you want more than the highlight reel, you want to learn from the mistakes of others so that you can stop short of the same mistakes. I'm your host, Audrey Joy Kwan I spend my days as a coach and consultant to multiple 6 and 7 figure agency owners. For the last 7 years, I’ve been behind the scenes helping people grow, lead and operate small but mighty agencies. Here at the Small But Mighty Agency Podcast, we'll uncover what works — and equally as important— what didn't work to get these business owners to where they are today.

Small But Mighty Agency Audrey Joy Kwan

    • Business
    • 5.0 • 8 Ratings

If you’re a creative, consultant, or agency owner who wants to know what the rollercoaster ride really looks like to grow your business from one to many — you’re in the right place. My guests and I pull back the curtains on the realities of growing and running agencies of different sizes and what it takes to build a team. If you’re anything like me, you want more than the highlight reel, you want to learn from the mistakes of others so that you can stop short of the same mistakes. I'm your host, Audrey Joy Kwan I spend my days as a coach and consultant to multiple 6 and 7 figure agency owners. For the last 7 years, I’ve been behind the scenes helping people grow, lead and operate small but mighty agencies. Here at the Small But Mighty Agency Podcast, we'll uncover what works — and equally as important— what didn't work to get these business owners to where they are today.

    Jenny Smith: How transparency helps this multiple 7-figure agency owner have an engaged team

    Jenny Smith: How transparency helps this multiple 7-figure agency owner have an engaged team

    What is the greatest asset for a multiple seven-figure agency?
    After ten years as the CEO of her agency and another 12 years before that working as a creative director – thats’ 22 years - Jenny Smith knows her team is the greatest asset. 
    In this episode, Jenny shares how transparency about her agency's profit and losses helped her team understand the financial basics and raise the level of trust, ultimately leading to committed and engaged team members.
    If you want to hear how transparency and being imperfect helped her have a multiple 7 figure business, keep listening.
    On this episode of the Small But Mighty Agency: 
    The power of being an imperfectWhat her previous agency life taught her about growing her team How to help your team feel part of something bigger What strengths does she lean into to lead a multiple 7-figure agency Breakthrough and break down moments of running her multiple 7-figure agency
    Show Links
    Website: https://rayagency.ca/
    LinkedIn: https://www.linkedin.com/in/jenny-smith-3631308/
    Instagram: https://www.instagram.com/rayagency/
    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    • 26 min
    Ray Wang: How this SEO strategist made consistent $10K months by keeping it simple

    Ray Wang: How this SEO strategist made consistent $10K months by keeping it simple

    If you’re a consultant or marketer who hasn’t hit consistent $10K months yet, this episode demonstrates its possible by keeping it simple. 
    It requires effort, of course, but you don’t need to make it complicated. It's all about being persistent. 
    Why are we talking about consistent $10K months on the podcast today? 
    It’s the launchpad to growing a service business with a team. $10K months unlock more cash flow to do things like getting more support in your business. It opens your mind to make consistent $20K, $30K and beyond months. 
    Tune in to hear the organic methods that have led this strategist to consistent $10K months.
    Show Links
    Website: https://www.rwdigital.ca/
    LinkedIn: https://www.linkedin.com/company/rw-digital-marketing/
    Instagram: https://www.instagram.com/digital.rw/
    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.

    • 21 min
    Afton Brazzoni: Lessons learned from her first 5 hires while transitioning from solopreneur to agency

    Afton Brazzoni: Lessons learned from her first 5 hires while transitioning from solopreneur to agency

    So what’s stopping you from getting more help? 
    You might be thinking it seems like a risk to make another hire. 
    What comes first? Is it getting the new hire or the new clients? It’s the age-old chicken or egg question. 
    While every scenario has different considerations on who to hire and in what capacity, one thing holds, don’t wait till you’re overwhelmed to hire. 
    If your business is not growing consistently, it might be that you’re still too much day-to-day, working in the business, rather than on growing the business. 
    Hear how this business owner went from side hustle to solopreneur and now an agency, during the pandemic, by making the right hires. 
    Tune in to this episode of the Small But Mighty Agency for insights on:
    How to get comfortable with leading a teamThe journey from side-hustle to a six-person teamWhen is the right time to start building a team

    Show Links
    Website: scribenational.ca
    LinkedIn: linkedin.com/company/scribenational
    Instagram: @aftonbrazzoni


    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll See you on the next one. 

    • 24 min
    Amanda Nelson: The rollercoaster ride to making $500K year in her agency

    Amanda Nelson: The rollercoaster ride to making $500K year in her agency

    You’ve reached capacity, now what? 
    Building your business requires different priorities, decisions and leadership at different stages of growth. 
    When you hit capacity, you need to put the brakes on and focus on building internal capacity. Internal capacity is processes and team members who can help you serve your clients and grow your business. 
    Ignore internal capacity building for too long, and you can break your business. 
    Hear how this agency owner focused on marketing and sales to get to $500K, the mistakes she made that almost broke her business and how she’s moving forward to a million. 
    In this episode of the Small But Mighty Agency: 
    Finding the right partner to grow the business Lessons learned from being at capacity When to pump the breaks in your business so that it doesn’t breakWhat not to do again when experiencing a growth spurt Building an account management team 
    Show Links
    Website: https://www.theartofb.ca/
    LinkedIn: https://www.linkedin.com/in/theartofb/
    Instagram: https://www.instagram.com/theartofb.ca/
    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll See you on the next one.

    • 23 min
    Cara McColman: How to build a better team with personality assessments

    Cara McColman: How to build a better team with personality assessments

    How can you inspire your team to greater heights? 
    The short answer is to be a more effective leader who knows how to inspire the best in people. 
    But what motivates one person doesn’t always inspire the next. That’s why personality assessments can help inform better leadership. 
    We explore how personality assessments help you hire better, become a better leader and support you to reach your business goals faster. 
    In this episode of the Small but Mighty Agency Podcast: 
    When to use personality assessment in the hiring process How personality assessments support retainment of talentImproving workplace culture and creating lasting change How to give your team a common language for improving communication  
    Show Links
    Website: https://www.peoplecore.ca/

    LinkedIn: https://www.linkedin.com/in/peoplecore/

    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    • 26 min
    John Vuong: Leaving the 9 to 5 to Build a 7-figure Marketing Agency

    John Vuong: Leaving the 9 to 5 to Build a 7-figure Marketing Agency

    Do you know an opportunity when you see one, and more importantly, are you willing to take that risk? 


    Saying ‘yes’ led this service-based business owner from a 9 - 5 job to a seven-figure business. 


    There’s a saying in entrepreneurship: “you’ve got to jump off the cliff and build your wings on the way down.” 


    Today’s guest did precisely that  – with no experience in marketing, he quit his job to launch a marketing agency. 


    His journey to a seven-figure business isn’t an overnight success story; most businesses are not; a success story is made up of time and work that goes unseen. 


    Tune into this episode to learn:  
    How he delivered a marketing service he had no idea how to deliver Starting a service niche business with zero experience The mistakes that helped him get to seven figures Why his zone of genius was both a gift and a hindrance to growth How he uses processes and systems to encourage learning and development in his teamShow Links
    Website: https://www.localseosearch.ca/

    LinkedIn: https://www.linkedin.com/in/john-vuong-205b2917/


    Did you know that I have a coaching program called the Mighty Pod Model? You can get the Free Mighty Pod Model Cheat Sheet here:
    https://audreyjoykwan.com/resources
    In the high touch program, we help our clients go from solopreneur to an agency model, so they gain more freedom by having a service business where client work isn't dependent on them to scale
    Maybe you started as a solopreneur with zero people in your business.
    Eventually, you bring in an assistant and contractors, but you continue to hold onto the strategy and direct communication with your clients.
    Before you know it, you’re at capacity.
    So, what happens if you want to grow bigger?
    Meet the Mighty Pod Model.
    The Mighty Pod Model isn’t just a business model. It's a high-touch coaching program that helps you go from solopreneur to agency owner with a profitable, streamlined and strategic roadmap.
    If you’re feeling like the bottleneck in your service business, download our FREE Mighty Pod Model Cheat Sheet: https://audreyjoykwan.com/resources
    Recap the episode, give the listeners a call to action, tease the next episode
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    • 32 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

Theraywang ,

Great content!

As a small marketing agency owner, I find this podcast incredibly helpful as guests on the show shares real, authentic challenges and solutions that many agency owners and small business owners in general face!

MRPeterson98 ,

Fabulous!

What a great, positive and inspiring podcast for entrepreneurs!

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