98 episodes

If you’re a marketer, a consultant or a creative who is on the journey from solopreneur to agency owner — tune in because I pull back the curtains on the realities of growing and leading your multiple 6 and 7-figure service-based business.
I’m your host, Audrey Joy Kwan. I know what it takes to build an agency — whether it’s from solo to three, five or twenty — and consulting for 200 people agencies. I’ve done it, including supporting an agency owner to sell and exit.
Subscribe to the Small But Mighty Agency Podcast to uncover what works —and equally as important— what doesn't work to grow and lead your agency to 7 figures and beyond.

Small But Mighty Agency Audrey Joy Kwan

    • Business
    • 5.0 • 13 Ratings

If you’re a marketer, a consultant or a creative who is on the journey from solopreneur to agency owner — tune in because I pull back the curtains on the realities of growing and leading your multiple 6 and 7-figure service-based business.
I’m your host, Audrey Joy Kwan. I know what it takes to build an agency — whether it’s from solo to three, five or twenty — and consulting for 200 people agencies. I’ve done it, including supporting an agency owner to sell and exit.
Subscribe to the Small But Mighty Agency Podcast to uncover what works —and equally as important— what doesn't work to grow and lead your agency to 7 figures and beyond.

    How to Empower Your Team and Let Go So You Don’t Burnout? [Case study]

    How to Empower Your Team and Let Go So You Don’t Burnout? [Case study]

    Do you find yourself stepping back into the day-to-day of your business? 
    You’re not alone. 
    What if I told you that you might be creating more work for yourself by inserting yourself back into projects and that there is a better way? 
    I get it. You’re an agency owner who fears that standards won’t be met without your direct involvement, clients will be unhappy, and relationships will deteriorate. 
    It’s a common bottleneck, and in this episode, we’ll explore how to effectively stop jumping back in and let go with confidence so you don’t burnout.  
    You’ll hear a compelling case study of an agency owner whose personal involvement became a major bottleneck and how I helped her break free. 
    Stay tuned, and you’ll discover how to rethink and redefine your role  so you can: 
    Delegate with confidence without risking the quality of deliveryMaintain and exceed the high standards your clients expect while the business growsEmpower your team and free yourself from the daily grind.Show Links
    Book a discovery call
    Get Your Agency Org Chart Cheatsheet to Build a Small But Mighty Agency
    Are you flying by the seat of your pants building your agency and want more order to chaos? Start here. Get the Mighty Pod Model cheatsheet for a look inside a Small But Mighty Agency structure that scales.


    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 
    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep97

    Podcast Edits by Lindsay Curtis

    • 10 min
    Is the Pursuit of Quick Success Obscuring Your Strategic Vision? Here's How to Tell

    Is the Pursuit of Quick Success Obscuring Your Strategic Vision? Here's How to Tell

    How does the desire for quick success cloud long-term strategic thinking? 
    It can appear as shiny distractions or band-aide approaches instead of dealing with the root cause. 
    Why does this happen? It's a case of not seeing the forest from the trees because you’re standing among the trees. 
    Ultimately, it makes your to-do list longer and your life harder as you go one step forward and two steps back.
    How can you tell if your pursuit of quick success obscures your strategic vision?
    Sometimes, it's hard to see until it’s too late. 
    In this episode, I help you see the signs so you can course-correct. 
    Tune into this podcast episode to hear: 
    The hard-to-see signs that you might be prioritizing shiny quick wins over sustainable growth. Four tangible effects of losing sight of your strategic vision so you can get in front of the challenge. Insights to maintain focus and ensure your growth isn't sidelined by short-term gains 

    Show Links
    Build a Mighty Pod Model for your agency so that client work isn’t dependent on you to scale. Get the Mighty Pod Model cheatsheet here.

    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 
    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep96

    Podcast Edits by Lindsay Curtis

    • 9 min
    How to Prevent Shiny Distractions from Derailing Your Business Growth

    How to Prevent Shiny Distractions from Derailing Your Business Growth

    Is it a great idea or a shiny distraction for your business? How do you decide?” 
    I’ve seen business owners go all in on distractions at the expense of what is working in the business and derail their team because the shiny object syndrome is real. 
    The one thing that entrepreneurs don’t lack is ideas and the tendency to be quick starts. 
    Raise your hand if that’s you. 
    New ideas can bring creativity and innovation and diversify opportunities – one hundred percent. 
    But shiny distractions, such as new offers, services, and ideas, can threaten the foundation that has made your business successful if left unchecked. 
    In this new series, I share how you can keep the shiny distractions from derailing your agency.
    Tune into this episode to get the number one guardrail you need to install in your business and three things not to overlook in your guardrail. 
    Show Links
    Are you flying by the seat of your pants building your agency and want more order to chaos? Start here. Get the Mighty Pod Model cheatsheet for a look inside a Small But Mighty Agency structure that scales.

    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep95

    Podcast Edits by Lindsay Curtis

    • 10 min
    How to transfer niche knowledge to your team so you can scale

    How to transfer niche knowledge to your team so you can scale

    Have you struggled with letting go of client work and trusting your team to deliver? 
    You might feel – even with processes – that your team can’t deliver at the level you want.
    It’s not unusual for agency owners to struggle with sharing their specialized knowledge with their team.  
    The struggle is made more difficult when you don’t know or don’t solve the root of the issue. This misunderstanding leads to reliance on ineffective, "quick-fix" solutions. 
    I often hear agency owners express the challenge as “my team let me down" or  "I find it hard to delegate client responsibilities,” but the root is the struggle to transfer your niche knowledge.  
    It’s a bottleneck that stunts business growth, operational efficiency, and your ability to step into a role where you work on your business more than you work in your business. 
    In this episode, I explore the nuanced challenge of niche knowledge transfer and provide three key strategies for knowledge transfer in an agency. 


    Show Links
    Get Your Agency Org Chart Cheatsheet to Build a Small But Mighty Agency
    Are you flying by the seat of your pants building your agency and want more order to chaos? Start here. Get the Mighty Pod Model cheatsheet for a look inside a Small But Mighty Agency structure that scales.

    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep94

    Podcast Edits by Lindsay Curtis

    • 11 min
    How are successful niche agencies thinking and doing differently in the current economy?

    How are successful niche agencies thinking and doing differently in the current economy?

    What strategies are working for agencies that are leaders in their niche? 
    ☝️It’s one thing to say that the riches are in the niches, but what are agencies that thrive in their niches doing differently than their counterparts? 
    For one thing – they’re not scattering their efforts; niche agencies use laser focus to their advantage. 
    Even if you specialize in an industry or sector, you still need to maximize what sets you apart, especially when niches are competitive and the economy is changing. 
    Whether you are a niche or generalized agency, in this episode, find out what leading niche-focused agency owners are doing to stand out.  
    Tune in to hear the four strategies agency owners leading in their niche are paying close attention to right now.  


    Show Links:
    What Are The Top Niches for Agency Success in The Current Economy?
    Build a Mighty Pod Model for your agency so that client work isn’t dependent on you to scale. Get the Mighty Pod Model cheatsheet here.

    Book a Consult

    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 


    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep93

    Podcast Edits by Lindsay Curtis

    • 11 min
    What Are The Top Niches for Agency Success in The Current Economy?

    What Are The Top Niches for Agency Success in The Current Economy?

    What niches have the most opportunities for agencies right now? 


    Yes, the riches are still in the niches. 


    In other words, growth is most pronounced in specialization, not generalization, but not all niches are equal in this economy. 


    Some niches are ripe with untapped opportunities for agency owners to carve out and tailor their expertise.  


    So, what exactly are these lucrative niches? 


    In this episode, I merge valuable insights from my work with niche-specific agencies and conversations with agency owners to share an emerging pattern for success in niches.


    Tune in to learn the three factors that make certain niches more lucrative than others right now. 


    Show Links
    Book a Consult
    Build a Mighty Pod Model for your agency so that client work isn’t dependent on you to scale. Get the Mighty Pod Model cheatsheet here. 

    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 


    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep92


    Podcast Edits by Lindsay Curtis

    • 8 min

Customer Reviews

5.0 out of 5
13 Ratings

13 Ratings

Kim Romain ,

Audrey knows her stuff!

I love these (mostly) bite-sized bits of information. Audrey makes business strategies relateable and easy to digest through her storytelling style. So glad she's sharing her wisdom with the world!

Chris M Wilson ,

Great Info in Limited Time

I always appreciate Audrey’s short, concise, but value packed podcast. She shares honest information from real experiences that are filled with key takeaways and insights you can apply immediately.

If you're an agency owner or looking to be one this is the place for you. Turn your car into a university on wheels and listen to this on the go! Highly recommend following and listening every week!

danielle.a.connor ,

Obsessed with Audrey!

Love Audrey’s bite-sized, value-packed episodes - such great insights for agency owners! Audrey’s incredibly knowledgeable and I love getting to learn from her! She’s the absolute best!

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