79 episodes

If you’re a marketer, a consultant or a creative who is on the journey from solopreneur to agency owner — tune in because I pull back the curtains on the realities of growing and leading your multiple 6 and 7-figure service-based business.
I’m your host, Audrey Joy Kwan. I know what it takes to build an agency — whether it’s from solo to three, five or twenty — and consulting for 200 people agencies. I’ve done it, including supporting an agency owner to sell and exit.
Subscribe to the Small But Mighty Agency Podcast to uncover what works —and equally as important— what doesn't work to grow and lead your agency to 7 figures and beyond.

Small But Mighty Agency Audrey Joy Kwan

    • Business
    • 5.0 • 9 Ratings

If you’re a marketer, a consultant or a creative who is on the journey from solopreneur to agency owner — tune in because I pull back the curtains on the realities of growing and leading your multiple 6 and 7-figure service-based business.
I’m your host, Audrey Joy Kwan. I know what it takes to build an agency — whether it’s from solo to three, five or twenty — and consulting for 200 people agencies. I’ve done it, including supporting an agency owner to sell and exit.
Subscribe to the Small But Mighty Agency Podcast to uncover what works —and equally as important— what doesn't work to grow and lead your agency to 7 figures and beyond.

    3 Communication Challenges to Master for a High-Performing Team

    3 Communication Challenges to Master for a High-Performing Team

    Did you know it requires more than systems and processes to get you out of client delivery, increase efficiency and scale your business? 
    In today’s episode, I’m sharing why systems are merely a starting point and not the finish line because the crucial factor often overlooked is leadership.
    Leadership is how you create a scaleable business where people hold one another accountable, encouraging a bottom-up approach to accountability. 
    The engine that makes leadership work, in other words, the heart of leadership, is communication. 
    In this episode, we'll explore the three key communication challenges that leaders must excel at navigating to create a business that doesn’t require constant “top-down” management or accountability; instead, it creates “bottom-up” accountability. 
    And I’ll reveal the ONE communication skill that can help you get there faster. 
    Build a Mighty Pod Model for your agency so that client work isn't dependent on you to scale. Get the Mighty Pod Model cheatsheet here. 
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 
    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep78

    Podcast Edits by Lindsay Curtis

    • 10 min
    Bonus Replay: 4 Lessons that Grew My Business by 30%

    Bonus Replay: 4 Lessons that Grew My Business by 30%

    How did I land the emcee role for one of Canada’s largest TEDx? 
    Great question. 
    Here’s the secret.
    At the end of last year, I took a CEO day for myself — no distractions, no meetings, no laptop—just me and my notebook. 
    I identified four lessons that grew my business.
    I’m replaying the episode for you all because if there was a secret to my year, it was knowing how to focus. 
    Getting to host TEDX and having room to say yes was made possible by taking the lessons from last year into 2023. 
    I used to get so busy in the excitement of planning for the next year that I didn’t spend enough time reflecting and distilling my lessons. 
    Last year was different, and it paid off.  
    Tune in to hear the lessons — every year builds on the next, and I hope it gets you thinking about the lessons you will distill and carry into 2024 for easier growth. 
    Show Links

    Build a Mighty Pod Model for your agency so that client work isn't dependent on you to scale. Get the Mighty Pod Model cheatsheet here
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 


    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep77

    Podcast Edits by Lindsay Curtis

    • 10 min
    5 Ways to Position Your Agency as First Choice

    5 Ways to Position Your Agency as First Choice

    Want to be the agency that clients think of in your niche? 
    👏Yes. 
    Are you strategically positioned to attract more clients? 
    Find out in this episode of the Small But Mighty Agency podcast. 
    I’m focusing on what it takes to have powerful positioning in your business. 
    Positioning isn’t just about standing out – it’s about being strategically positioned in the minds of your clients. 
    Here’s a peek at what we’ll cover 
    Five ways to elevate your positioning Insights into a compelling narrative that resonates with ideal clientsActionable steps to ensure clients think of your agency first every time.Show Links:

    Build a Mighty Pod Model for your agency so that client work isn't dependent on you to scale. Get the Mighty Pod Model cheatsheet here. 
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one.

    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep76

    Podcast Edits by Lindsay Curtis

    • 9 min
    Ameet Khabra: How to know if your business stands out or blends in?

    Ameet Khabra: How to know if your business stands out or blends in?

    How do you challenge the norms in your niche? 
    For example, do most businesses in your niche say they provide excellent customer service? And you find yourself saying something similar. 
    If that’s you, it’s time to break free of the sameness and make a bigger impact. 
    And if it’s not you, you can’t lose by exploring better positioning. 
    I share two questions in this episode to help you explore better positioning. 
    And find out how our guest answers the questions to make her mark as an agency owner. 
    Show Links
    Website: https://hopskipmedia.com/
    Instagram: https://www.instagram.com/adwordsgirl/

    Build a Mighty Pod Model for your agency so that client work isn't dependent on you to scale. Get the Mighty Pod Model cheatsheet here. 
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 
    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep75

    Podcast Edits by Lindsay Curtis

    • 25 min
    How avoiding the comparison trap will reshape your 2024 strategy?

    How avoiding the comparison trap will reshape your 2024 strategy?

    Have you ever felt the weight of comparing your journey to someone else's? 
    You know, that irresistible urge to measure your progress against others, especially in this last quarter of the year. 
    We've all been there, and today, I have insights to share on the comparison trap,  drawing from lessons learned during my Master's Degree and the wise words of an Olympic Gold Medalist professor. 
    Tune in if you're ready to navigate through distractions and pave a faster path to success because this might change how you plan for 2024 and beyond.
    Show Links
    Book a strategy call
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep74

    Podcast Edits by Lindsay Curtis

    • 12 min
    How the Curse of Expertise is Holding You Back

    How the Curse of Expertise is Holding You Back

    What if I told you that your expertise can get in the way of growing your business? 
    It sounds counterintuitive, but it's a real barrier. 
    The phenomenon is called the curse of the expert. It can play out in different ways on your journey from being a solo service-based business owner to an agency owner. 
    But wait, isn't being an expert advantageous? When that expertise becomes a barrier to training your team or scaling your business, it's more of a curse than a blessing.
    In this episode, I share how your expertise becomes a barrier to scaling your business and how you can overcome the 'curse.'
    Show Links
    Audrey Joy Kwan 
    Stuck in the “it’s easier to do it myself” cycle? 
    We’ve all been there. Get access to a free private audio event, all about breaking free from being the bottleneck in your business. 
    If you’re a consulting, marketing or creative agency owner, this thoughtfully curated line-up is for you. 
    Featuring 5 business leaders – you won’t find this line-up anywhere else – who have gone through different seasons when “just delegate” isn’t enough. 
    Join me on the inside of this private audio event 👉Breakfree from Being the Bottleneck
    Hey thank for hanging out with me at the Small But Mighty Podcast. If you enjoyed this episode it would mean the world to me if you hit the follow or subscribe button in your podcast app and share it with a friend. And I’ll see you on the next one. 

    Get the full show notes and more information here: https://audreyjoykwan.com/podcast-ep73

    Podcast Edits by Lindsay Curtis

    • 6 min

Customer Reviews

5.0 out of 5
9 Ratings

9 Ratings

Kailangevin ,

Helpful for growing my business

I love this podcast specifically because Audrey asks her guest incredible questions that support my learning as a business owner with a small team + big goals.

Theraywang ,

Great content!

As a small marketing agency owner, I find this podcast incredibly helpful as guests on the show shares real, authentic challenges and solutions that many agency owners and small business owners in general face!

MRPeterson98 ,

Fabulous!

What a great, positive and inspiring podcast for entrepreneurs!

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