58 episodes

My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.

After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry.

So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.

The Jaded Mechanic Podcast Jeff Compton

    • Leisure
    • 5.0 • 4 Ratings

My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.

After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry.

So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.

    The New Era of Automotive Diagnostics with Codey Taggart, Part 2

    The New Era of Automotive Diagnostics with Codey Taggart, Part 2

    In this episode, Jeff Compton and Codey Taggart wrap up their conversation. Codey shares his journey from mobile car repairs to opening his own shop. Codey emphasizes the importance of having competent diagnostic technicians to maintain a shop's reputation and success. Jeff and Codey discuss the need to portray automotive technicians as clean-cut professionals and address the challenges posed by non-technical individuals in leadership roles. 
    00:00 Being let go for speaking up at work.06:21 Technicians should demand respect and professionalism.08:01 Frustrations with the workload, diag issues, and tasks.12:49 Diagnostic tech is crucial for the shop's reputation.17:00 Exciting work in electronics needs broader visibility.18:05 Uncertain if I shared the video and the importance of the image.22:29 Worked on mobile mechanics out of necessity.27:06 Profitable repairs on caravan airbag and evap.28:32 Trucking industry boss known for electrical expertise.32:03 The Service writer questioned my diagnosis, leading to conflict.36:33 Frustration with lack of opportunities for technicians.39:07 New owners discovering valuable information and support.44:24 Please share, subscribe, and join us weekly.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 46 min
    Mechanic Retention and Industry Struggles with Codey Taggart, Part 1

    Mechanic Retention and Industry Struggles with Codey Taggart, Part 1

    In this episode, Jeff Compton is joined by Codey Taggart, who sheds light on the challenges within the automotive repair industry. Codey discusses the impact of mechanics' attitudes on job satisfaction and retention in shops. He shares his observations on seasoned mechanics feeling stuck due to limited options and the negative influence of cost-cutting measures by management.
    00:00 Trying to fix things in the old building.07:13 Avoid discounting problems by considering family connections.10:35 Ensure you're paid for work unrelated to you.19:40 Multiple repairs, issues with wiring and identification.23:17 Cost cutting leads to lazy, chaotic work.28:10 Adapt to best processes, create efficiency.33:38 Nissan and Ford stores combine, diluting talent.37:44 Frustration with leadership and long-term employees.43:29 Focusing on real stories instead of distractions.51:44 Need to hire for efficient automotive shop.57:21 Unable to move due to the housing market.58:58 Issues scheduling installation of a second-floor lift.01:04:23 Prioritize facility improvements to retain technicians effectively.01:10:23 Loyalty in automotive shops despite poor conditions.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 1 hr 13 min
    Navigating Complex Car Issues and Customer Expectations with Chris Higgins, Part 2

    Navigating Complex Car Issues and Customer Expectations with Chris Higgins, Part 2

    In this episode of The Jaded Mechanic Podcast, Jeff Compton brings back Chris Higgins for part 2 of their conversation! Chris shares his experience transitioning from dealership to independent mechanic work, highlighting both the challenges he faced and what he learned because of them. Jeff emphasizes the importance of ethical practices and customer communication, drawing from personal stories and industry standards. 
    00:00 Check engine light triggers StabiliTrak light.04:24 Complex technology in automobiles can be misunderstood.08:18 Acknowledging customer complaints and taking necessary action.10:07 Learning through trial and error in automotive.13:46 Dealing with ego in the car repair process.19:47 Modern cars require proficient knowledge of fundamentals.22:49 Warning against risking damage when replacing parts.25:53 Transitioning into independent work, gaining confidence, learning.27:45 Passion for work and continuous self-improvement.30:46 Striving for excellence, overcoming fear, earning trust.33:50 Conflict in work presentation, stress, and apologies.38:35 Man recounts shady car deal leading to repair.40:19 Replacing transmission components, discussing burnt fluid concerns.42:39 Challenges of selling and trading newly bought items.48:21 Challenges with mental health and work relationships.49:48 COVID fallout: mental health, suicide, marriage casualty.53:53 Please like, comment, share, and subscribe.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 55 min
    The Importance of Communication in a Auto Repair Career with Chris Higgins, Part 1

    The Importance of Communication in a Auto Repair Career with Chris Higgins, Part 1

    In this episode, Jeff Compton welcomes Chris Higgins, a seasoned automotive technician with extensive dealership and independent shop experience. Chris highlights the crucial role of clear communication in automotive repair environments, particularly how it affects customer satisfaction and service efficiency. He also shares his journey from working on a farm to becoming an influential figure in the automotive world, emphasizing the lessons learned from his diverse experiences. Jeff and Chris also discuss the challenges they've had dealing with warranty work and their shared experiences in navigating the complexities of different dealership cultures. 
    00:00 Effective communication is crucial for healthy work relationships.03:25 COVID leave led to healthier habits and regrets.07:05 Reluctant mechanic finds calling through family influence.12:23 Nissan's rust; Asians and euros manageable.15:21 Inefficient email communication led to laughter.18:36 WWR: Warranty Waste Reduction in corporate work.20:08 Technician discussing the investigation into punch times.24:45 Applied for and enjoyed the job, faced challenges.28:09 Balancing communication while avoiding customer complaints.30:57 Observing leadership impact on team dynamics and respect.36:15 Independent talent emerging in the automotive repair industry.36:59 Human error happens, we're not perfect.40:12 Certifications are essential for recalls; shop culture.43:28 Customers shouldn't pay for non-factory car features.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 50 min
    Vehicle Fires and the Race Against Time in Mechanics with Chris Rainville, Part 2

    Vehicle Fires and the Race Against Time in Mechanics with Chris Rainville, Part 2

    In this episode, Jeff Compton engages in an enlightening conversation with Chris Rainville, a seasoned auto mechanic transitioning to marine mechanics. Chris opens up about the pressures of the automotive trade, highlighting personal anecdotes of on-the-job mishaps and the subsequent valuable lessons learned from those incidents. Reflecting on financial incentives and the struggles of technician compensation, Chris shares his experiences of feeling underpaid and the eventual shift towards a more fulfilling career. 
    00:00 Boss insisted on the cheap part, causing trouble.07:38 Car repair mishap leads to unexpected fire.15:32 Interruptions impact technician's efficiency, causing forgetfulness.17:08 Tech takes responsibility for not getting pulled.23:28 Unequal pay, technical shortage, uncertain future.28:02 Mark's busy fitting boats for fishing.32:45 Mark has an extensive collection of props.41:59 Frustration with car problems needs solutions.44:25 Troubleshooting difficult vehicle problems is frustrating.48:32 Navigating challenges, but I figured it out.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 54 min
    Navigating Wrong Parts, Changing Industry Dynamics, and Workplace Pranks with Chris Rainville, Part 1

    Navigating Wrong Parts, Changing Industry Dynamics, and Workplace Pranks with Chris Rainville, Part 1

    On this engaging episode, Jeff Compton welcomes Chris Rainville to the show. Chris recounts his struggles with acquiring the right automotive parts and the interpersonal challenges presented by difficult parts staff. He even shares a light-hearted but competitive parking space rivalry at work. Meanwhile, they both reflect on their experiences with various car brands and the crucial nature of regular vehicle maintenance. This is part one of their conversation - make sure you listen to part two next week!

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 1 hr 48 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

JovKap ,

Wake up call

Hi Jeff. Thanks so much for making your podcast. You have changed my view on the industry. You also introduced me to ASOG which has also changed my perspective on independent shop ownership. Really appreciate it! Keep up the great work.

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