The Profitable Property Management Podcast

Jordan Muela
  • 4.7 (3)
  • ARTS
  • UPDATED WEEKLY
The Profitable Property Management Podcast

Welcome closers! The Profitable Property Management Podcast is the show for property management entrepreneurs who don’t settle for average results. Your host Jordan Muela, Co-Founder of LeadSimple, interviews a new world-class property management entrepreneur or industry expert every week and gets them to share actionable insights to help you grow your property management empire. Whether you manage 100 units or 1000, this is the show that's going to help you see the big picture and give you the tools and tactics that you need to achieve your goals. So, if you're tired of hearing the same recycled strategies and content everybody else is talking about, this is going to be a fresh take to help you take your business to the next level.

  1. How Graham Robinson Scaled Evernest to 14,000 Doors Without Sacrificing Quality

    JUL 1

    How Graham Robinson Scaled Evernest to 14,000 Doors Without Sacrificing Quality

    In this episode of the Profitable Property Management podcast, host Jordan Muela sits down with Graham Robinson, President of Evernest, to explore how the company scaled from managing 3,000 to 14,000 doors across 30 markets, all while maintaining service quality. Graham shares key strategies around building custom tech tools, balancing institutional and individual clients, and leveraging content marketing for organic growth. He also explains the “Trust-Building Triangle” between property managers, owners, and residents. Whether growing your firm or seeking operational insight, this episode offers an actionable roadmap to sustainable, tech-enabled property management success. What you will learn: How to transition from third-party software solutions to custom property management technology Why focusing on maintenance technician experience led to better retention The framework for balancing institutional clients (25%) with individual property owners How to leverage content marketing to generate organic leads The "Trust-Building Triangle" between property managers, owners, and residents Why creating valuable content consistently, even if imperfect, drives organic growth How to convert self-managing landlords by bundling services Graham Robinson is the President of Evernest, overseeing sales, marketing, HR, and technology operations for one of the fastest-growing property management companies in the United States. With a hospitality and leisure tourism background, followed by strategic roles in healthcare, Graham brings a unique perspective to property management operations. Since joining Evernest three years ago, he has helped scale the company from managing 3-4,000 homes to over 14,000 homes across 30 markets in 19 states. His leadership has been instrumental in developing proprietary technology solutions and streamlining operations while focusing on excellent service delivery. Episode Resources: Graham Robinson on LinkedInEvernest WebsiteJordan Muela on LinkedInLead Simple WebsiteProfitable Property Management on Apple PodcastsProfitable Property Management on Spotify

    46 min

  2. APR 4

    210. How To Build Generational Wealth Beyond Your PM Business with Shawn Johnson

    What if your property management company wasn’t just paying the bills and sustaining your lifestyle, but actually building your wealth? Jordan sits down with Shawn Johnson, a former CEO and Property Manager who scaled from 0 to 1,200 units, stopped trading time for money, and built a real estate portfolio that generated lasting wealth & financial freedom. Now, he’s teaching other property managers how to break free from the cycle of constantly growing to fuel a bigger lifestyle and instead create generational wealth and true freedom. In this episode, you’ll hear:✔️ How Shawn built a real estate portfolio that generates wealth beyond property management✔️ The shift that took him from 60-hour weeks to 1-hour weeks✔️ Lessons from selling his company, navigating mergers, and hiring the right team✔️ What is the Generational Wealth Framework? (time stamp 1:07:25 and 1:14:59) 🔥 Exclusive! 💰 Get $1,000 OFF the Generational Wealth Program here: https://www.shawnaustinjohnson.com/ppm Quick Links: 📘 Newsletter: https://muela.ck.page/profile 🌐 Website: https://www.profitablepropertymanagement.com 🔵 Facebook: https://www.facebook.com/PPMpodcast 📺 YouTube: https://www.youtube.com/@profitablepropertymanagement 🔵 Shawn Johnson on LinkedIn: https://www.linkedin.com/in/shawn-austin-johnson/ 💰 Generational Wealth Framework:  https://www.shawnaustinjohnson.com/ppm

    1h 26m

  3. JAN 31

    209. Overcoming Regulatory Hurdles & Rebuilding Team Culture for Growth with Nicholas Cook

    Welcome, Closers! In this episode of the Profitable Property Management Podcast, Jordan sits down with Nicholas Cook, President of Sleep Sound Property Management Inc, to discuss property management challenges in a tough regulatory market, rebuilding a cohesive team post-COVID, refining hiring strategies, navigating regulatory hurdles, and scaling into new markets. Nick’s motto? Success is in the people! So what would Nick do differently if he was starting a Property Management company today? Find out in this episode! Quick Links: 📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com/ 🔵 https://www.facebook.com/PPMpodcast 📺 https://www.youtube.com/@profitablepropertymanagement 🔵 Nicholas Cook, President of Sleep Sound Property Management, https://www.linkedin.com/in/nicholas-cook86/

    1 hr

  4. JAN 15

    208. Mezo Acquired by PropertyMeld - The Full Story

    Breaking news! 🚨 Jordan sits down with Ray Hespen, CEO & Co-Founder of Property Meld, to discuss their recent acquisition of Mezo, an AI-powered intake and triage software. What does this mean for the industry and Meld customers? How does this impact resident satisfaction, vendor efficiency, and Net Operating Income? Ray shares his vision for the future of maintenance and how property management operations data is driving this transformation. Tune in to see what's next. Quick Links: 📘 Newsletter https://muela.ck.page/profile 🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/) 🔵 https://www.facebook.com/PPMpodcast 📺 https://www.youtube.com/@profitablepropertymanagement 🔵 Guest social link: https://www.linkedin.com/in/rayhespen 📊 Property Management Trends Report: https://www.leadsimple.com/pm-trends-report

    58 min

  5. 2024-12-23

    207: How to Not Die After Scaling to +20k Doors: The Renters Warehouse Story

    Welcome, Closers! In this episode, Jordan sits down with Kevin Ortner, CEO of Renters Warehouse, to dive into the incredible journey of scaling to +20,000 doors, launching +30 franchises, and leading transformative mergers and acquisitions. Kevin shares how bold risks with innovative tech, smart pricing strategies, and a focus on the NOI metric drove success. He also discusses challenges in high-density markets, the importance of customer-centric verticalization, and the role of institutional investment. Plus, learn about their recent merger with a Tokyo-based PropTech firm, paving the way for even more real estate innovation. This episode is a masterclass in navigating different stages of entrepreneurship—don't miss it! Renters Warehouse was also a title sponsor of the Property Management Trends Report. See the link below. Quick Links: 📘 Newsletter: https://muela.ck.page/profile 🌐 Website: https://www.profitablepropertymanagement.com 🔵 Facebook: https://www.facebook.com/PPMpodcast 📺 YouTube: https://www.youtube.com/@profitablepropertymanagement 🔵 Kevin Ortner on LinkedIn: https://www.linkedin.com/in/kevinmortner/ 📊 Property Management Trends Report: https://www.leadsimple.com/pm-trends-report

    1h 50m

  6. 2024-12-11

    206: 10x Growth with Marco Nelson: Strategies for Scaling and Solving Hidden Customer Challenges

    Welcome, Closers! Jordan is back with another episode of the Profitable Property Management Podcast. Join him and Marco Nelson, Co-founder and CEO of RentCheck, as they they explore topics, including how resident-led inspections are reshaping the industry, the AI tech that could 10x your ROI, strategies for creating entrepreneurial value, tips for new founders on scaling and venture capital, and Marco’s personal approach to entrepreneurial success! Quick Links: 📘 Newsletter https://muela.ck.page/profile 🌐 Website https://www.profitablepropertymanagement.com 🔵 Facebook: https://www.facebook.com/PPMpodcast 📺 YouTube: https://www.youtube.com/@profitablepropertymanagement 🔵 Marco Nelson on Linkedin:  https://www.linkedin.com/in/marco-nelson-67470530/

    48 min

  7. 2024-11-22

    205: From Operations to Sales: Bob Hansen’s Playbook for Winning Deals

    Welcome Closers! Jordan’s back with another episode of the Profitable Property Management Podcast. Join him & Bob Hansen, VP of Sales at VeriFast as they dive into a variety of topics, including **Bob’s transition from operations to sales, dealing with ‘false pains’ in the sales process, and the differences between selling to single-family vs. multi-family properties. Plus, Bob shares his top tips for becoming a top-tier salesperson, how to motivate your sales team, and the story behind closing his toughest deal yet!** “What is the noise you're hearing about me?” - Bob’s advice for a new salespeople. Ask leaders about your personal brand. Tune in to find out more! Quick Links: Bob Hansen, VP Sales at VeriFast: https://www.linkedin.com/in/hansenbob/ 📘 Newsletter: https://muela.ck.page/profile 🌐 Website: https://www.profitablepropertymanagement.com 🔵 Facebook: https://www.facebook.com/PPMpodcast 📺 YouTube: https://www.youtube.com/@profitablepropertymanagement

    43 min

  8. 2024-08-26

    204: How RentVine Raised $74M to End Protectionism in the PAS Market

    Welcome Closers! Jordan’s back with another episode of the Profitable Property Management Podcast. Join him & Dave Borden, CEO of RentVine, as they discuss the evolution of Rentvine, the process of raising capital, how data sharing is disrupting incumbents, the successful mindset of an entrepreneur, and the state of the property management software ecosystem. “Its not three years ago, but if you have a great business you are going to get a good valuation” - Dave Borden on the state of the capital markets. Quick Links: 🎟️ LeadSimple University tickets: https://www.leadsimple.com/lsu 📘 Newsletter https://muela.ck.page/profile 🌐 Website [https://www.profitablepropertymanagement.com](https://www.profitablepropertymanagement.com/) 🔵 https://www.facebook.com/PPMpodcast 📺 https://www.youtube.com/@profitablepropertymanagement Guest: Dave Borden, CEO of RentVine: https://www.linkedin.com/in/david-borden-a760093

    1h 25m
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Ratings & Reviews

4.7
out of 5
3 Ratings

About

Welcome closers! The Profitable Property Management Podcast is the show for property management entrepreneurs who don’t settle for average results. Your host Jordan Muela, Co-Founder of LeadSimple, interviews a new world-class property management entrepreneur or industry expert every week and gets them to share actionable insights to help you grow your property management empire. Whether you manage 100 units or 1000, this is the show that's going to help you see the big picture and give you the tools and tactics that you need to achieve your goals. So, if you're tired of hearing the same recycled strategies and content everybody else is talking about, this is going to be a fresh take to help you take your business to the next level.

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