The Sleeping Barber - A Business and Marketing Podcast Sleeping Barber
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- Business
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Welcome to the Sleeping Barber podcast with your hosts, Marc Binkley and Vassilis Douros.
The sleeping barber is a classic computer programming problem that illustrates the challenges of effectively managing multiple systems processes.
In business, we're faced with similar challenges. How do we align operations, IT and HR to execute a strategy and drive growth? How can accounting and legal help build and defend brands? How do marketing, sales and customer service teams effectively and efficiently acquire and serve customers? These challenging problems are exactly what this podcast is about.
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SBP 072: The Barber's Brief - May 23, 2024
Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week.
We hope you enjoy the show!
Our Hosts:
Marc Binkley - https://www.linkedin.com/in/marcbinkley/
Vassilis Douros - https://www.linkedin.com/in/vassilisdouros/
Follow our updates here: https://www.linkedin.com/company/sleeping-barber/
In The News
Red Lobster Filing bankruptcy because of shrimp
https://www.cnn.com/2024/05/20/business/what-went-wrong-at-red-lobster/index.html
Netflix is Launching Its Own Adtech
https://www.adexchanger.com/tv/netflix-is-launching-its-own-ad-tech/
Creatively awarded ads have average effectiveness
https://www.thedrum.com/opinion/2024/05/21/creatively-awarded-ads-once-effective-are-now-officially-average
Marketing Week - Tighter budgets and effective choices
https://www.marketingweek.com/tighter-budgets-effective-choices-your-marketing-week/
The Marketing Moment
Effectiveness of Tourism Australia's award-winning 'Dundee' ad - Mark Ritson
Link: https://www.youtube.com/watch?v=ZHgfp83k-10
Background
Big Insight - Strategy Before Tactics
2007 - 2017 Tourists visiting Australia was up 11% BUT
The increase of Americans visiting was much smaller - up 1.3%
The big challenge was the barriers to travel relative to the competition
Australia has high levels of awareness & a desire to visit
But the big problem was intention
Relative to the UK, France, and Italy Americans had ½ of the intention to visit down under
Barriers include
High travel costs
Length of flight
Not enough time to travel
Campaign Strategy
Communication Objective: Increase traveller intention
Business Objective: Grow US Spend from $3.7B to $6b by 2020
Target: High Value Traveller (higher spend & frequency)
Positioning - A beautiful place to meet refreshingly irreverent people
Campaign
Looked like a paid parntership for a new movie Son of Dundee movie trailer release in 2018 with Danny McBride
Superbowl release trailer #2 with Danny & Chris Hemsworth
Started promotions characters & partners like Quantas Airline videos addressing many of the questions preventing Americans from travelling
Results
Most viewed ad in the Superbowl
Won a gold Effie
Intention increased by 83%
13% increase in bookings from American tourists 1 year in
Ad of the Week
Samsung swipes at Apple over controversial ‘Crush!’ ad for iPad Prohttps://www.marketingdive.com/news/samsung-apple-controversy-crush-ad-ipad-pro/716431/Samsung Video: https://youtu.be/v1YuCMHTGd4 Original Apple Video: https://www.youtube.com/watch?v=ntjkwIXWtrc
Samsung’s Response: Samsung released an ad titled “Creativity Cannot be Crushed” as a rebuttal to Apple’s controversial “Crush!” ad for the iPad Pro.
Ad Details: The Samsung ad features a musician finding a battered guitar in the aftermath of the Apple ad and playing music with the help of a Galaxy Tab S9.
Apple’s Apology: Apple apologized for the “Crush!” ad, which was criticized for being hostile to creativity, and halted its TV run.
Industry Reaction: The quick execution of Samsung’s ad highlights the need for marketers to respond swiftly to social media trends and conversations.
Noteworthy: Following this story’s publication, a spokesperson for BBH USA confirmed Samsung’s “Creativity Cannot be Crushed” ad is running on social channels and does not have paid media support. -
SBP 071: Niche Does Not Mean Tiny. With Dr. Hermann Simon
Ever wondered about the companies leading global markets from behind the scenes? Our latest podcast episode features Dr. Hermann Simon, who unveils the mystery behind his book 'Hidden Champions.'
These mid-sized, niche companies are more influential than you think. Tune in to learn the strategies that make them successful and how they contribute to the global economy in ways you never imagined.
We hope you enjoy the show!
Our Guest:
Founder and Chairman of Simon-Kucher & Partners: world's leading pricing advisor with offices in 27 countries
https://www.simon-kucher.com/en
Inducted into the Thinkers50 Hall of fame
Visiting professor at Harvard, Stanford, Tokyo Business School, INSEAD etc
Co-Author of multiple books including Confessions of a pricing Man, Beating Inflation and Hidden Champions
Our Hosts:
Follow our updates here: https://www.linkedin.com/company/sleeping-barber/
Get in touch with our hosts:
Marc Binkley: https://www.linkedin.com/in/marcbinkley/
Vassilis Douros: https://www.linkedin.com/in/vassilisdouros/
Timestamps
0:00 - Intro to Hermann Simon
2:40 - Why Germany is so successful in exports?
4:18 - The growth of Hidden Champion research
5:20 - Defining hidden champion companies
7:17 - Apple’s value chain of “deep tech”
9:22 - Niche businesses aren’t always tiny
10:28 - 3 pillars of Hidden Champions strategy
11:25 - Customer proximity is one of their biggest strengths
12:32 - Hidden Champion’s innovation advantage vs. enterprise orgs
16:01 - How niche focus leads to technological advantages
20:49 - Profitability vs. Market Leadership motives of Hidden Champions
21:45 - Pricing strategy of Hidden Champions
22:48 - Niche companies are not without competitors
24:18 - Why Germany produces so many Hidden Champions
29:12 - Competitive advantages - a 22 year overnight success
31:59 - Government’s role in developing supporting eco-systems
34:12 - Talent development & Leadership style of Hidden Champions
37:00 - The role of M&A
39:35 - Innovation processes inside Hidden Champion orgs
42:10 - Take-aways from Hidden Champions
46:55 - Post-pod with V and Marc
Background Research & Literature:
Simon, H. (1992). Lessons from Germany’s midsize giants. Harvard Business Review, 70, 115–123.
Simon, H. (1996). Hidden champions–Lessons from 500 of the world’s best unknown companies, Boston: Harvard Business School Press.
M&A has an 50-90% failure rate https://finance.yahoo.com/news/why-90-mergers-acquisitions-fail-155000525.html
Profit or Growth - You lie in the bed you make https://journals.sagepub.com/doi/abs/10.1177/10422587211059991
https://www.visualcapitalist.com/cp/worlds-exports-by-country-one-chart/ -
SBP 070: The Barber's Brief - May 9, 2024
Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week.
We hope you enjoy the show!
Our Hosts: Follow our updates here: https://www.linkedin.com/company/sleeping-barber/ Get in touch with our hosts: Marc Binkley: https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: https://www.linkedin.com/in/vassilisdouros/ In the News
In the News
Meteoric Rise & Fall of Prime:
https://finance.yahoo.com/news/meteoric-rise-stunning-fall-prime-130900275.html
Adweek: Google Delays Cookie Deprication a Third Time
https://www.adweek.com/programmatic/google-delays-cookie-deprecation-for-the-third-time/
Why most launches fail to grow your brand?
https://www.linkedin.com/pulse/why-do-most-launches-fail-grow-your-brand-prof-dr-koen-pauwels-wwsfe/
lobal social media ad spend to approach £200bn in 2024
https://www.marketingweek.com/social-media-spend-200bn/
Marketing Moment: McDonald’s: A 15-Year Brand-Building Triumph
Background
In the early 2000s, McDonald’s faced significant challenges in the UK. Cultural outrage and negative perceptions threatened its very existence. However, the brand’s resilience and innovative approach helped them turn the tide.
The Crisis
Context: McDonald’s was once a beloved part of British life but had lost its luster.
Crisis: A series of events damaged brand perception, putting the business at risk.
Abuse claims - https://www.bbc.com/news/business-66231131
McDonald's runs out of milkshakes in England, Scotland and Wales - https://www.bbc.com/news/business-58315152
The Unique Approach
Emotional Brand-Building: McDonald’s focused on emotional connections rather than just transactions.
Target Audience: Instead of narrow segmentation, they aimed to reach the entire nation.
TV Advertising: TV remained their primary medium, allowing broad reach and emotional storytelling.
Results
Commercial Growth: Despite PR crises, market fragmentation, and Covid-19 disruption, McDonald’s thrived.
£4.7 Billion Net Revenue: Their brand-building efforts contributed significantly.
Case Study Gold: Recognized as the most effective restaurant brand case study by IPA.
References:
Mcdonald’s Marketing Strategy 2024: A Case Study: https://thebigmarketing.com/mcdonalds-marketing-strategy/
McDonald’s: Keeping customers Lovin It for 15 yearhttps://www.thinkbox.tv/case-studies/brand-films/mcdonalds-keeping-customers-lovin-it-for-15-years
Ad of the Week
Trucker Napp VW Meteor
Link: https://youtu.be/5RBayTVBUlQ?si=CxGSUuaH9nyJmErN
42% of auto accidents are related to lack of sleep
In Brazil, truck drivers suffer the highest # of fatal accidents while on the job
Pressure to get deliveries to a location often forces them to not sleep
VW & Livelo (Brazil's largest reward program) created the Trucker Napp app
Connect smartwatch to the Trucker Napp app
Earn points for sleeping
Better sleep quality = more points
The more points a company fleet earns, the more discount the company gets from VW
Timestamps
0:00 - Introduction
0:45 - In The News
0:50 - Prime Energy (The Rise and Fall)
5:40 - Google's Cookie Deprication Delayed. Again.
9:04 - Why Most Launches Fail to Grow Your Business
14:00 - Social Media Has Now Overtaken All Media Channels in Spend
17:00 - The Marketing Moment - McDonald’s: A 15-Year Brand-Building Triumph
23:00 - Audience Q/A
27:00 - Ad of the week -
SBP 069: Slaying Marketing's Sacred Cows. With Dale Harrison.
This week's episode of the Sleeping Barber podcast features Dale W. Harrison, Commercial Strategy & Marketing Effectiveness Consultant @ Inforda Services. Dale features an extraordinary background from physics to finance and marketing.
We dive into the fallacies of demand generation, the truth about ROI, and the impact of brand awareness. Don't miss this enlightening discussion that will leave you with a new perspective on marketing strategy.
Enjoy the show!
Our Guest:
Dale W. Harrison
LinkedIn: https://www.linkedin.com/in/dalewharrison/
Youtube: https://www.youtube.com/@BiotechBestPractices
Our Hosts:
Follow our updates here: https://www.linkedin.com/company/sleeping-barber/
Get in touch with our hosts:
Marc Binkley: https://www.linkedin.com/in/marcbinkley/
Vassilis Douros: https://www.linkedin.com/in/vassilisdouros/
Timestamps
0:00 - Introduction
2:46 - From experimental physics to finance to marketing
10:22 - Faith-based beliefs like lead nurturing and scoring
14:19 - Why some marketing measurements aren’t metrics
17:54 - Lead scoring, MTA & sales velocity should never be performance metrics
23:05 - Comparing the path to purchase of real customers to interpreted intent signals
31:15 - Why ROI is a troubling metric
36:41 - Performance vs. Brand advertising are different asset classes
44:34 - Business value of brand - it makes things more effective AND efficient
46:54 - The point of brand campaigns
51:11 - Mulit-Touch Attribution - just because you can measure something doesn’t mean it’s useful
57:39 - Billboard & radio
58:51 - The fallacy of demand generation & intent signals
1:13 - Post Pod with V and Marc
Background links:
Not All Marketing Metrics are “measurements” - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F-%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F-activity-7170140668697276416-iTMJ?utm_source=share&utm_medium=member_desktop
Marketing Effectiveness vs. Efficiency - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F%3F-activity-7148782037108178944-IEUL?utm_source=share&utm_medium=member_desktop
Marketing ROI is not a real number you can calculate - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F-%3F%3F-%3F%3F%3F-%3F-activity-7152401810681483265-yeeT?utm_source=share&utm_medium=member_desktop
IS MTA actually Even Attribution? - https://www.linkedin.com/posts/dalewharrison_%3F%3F-%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F-activity-7165085278636822528-pcGY?utm_source=share&utm_medium=member_desktop
How the CFO Sees Your Marketing Budget - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F-%3F%3F%3F-%3F%3F%3F-%3F%3F%3F%3F-%3F%3F%3F%3F-%3F-activity-7168655113627062272-Sgpo?utm_source=share&utm_medium=member_desktop
Demand Creation does not exist - https://www.linkedin.com/posts/dalewharrison_%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F%3F%3F%3F%3F-%3F%3F%3F%3F-%3F-activity-7157471671409373184-Ob9v?utm_source=share&utm_medium=member_desktop
Where to Listen:
Apple Podcasts: https://podcasts.apple.com/ca/podcast/the-sleeping-barber-a-business-and-marketing-podcast/id1609811324
Spotify: https://open.spotify.com/show/4v0kaM350zEY7X2VBuyfrF?si=7083317d5afd488b
Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy84MWVjYWJhNC9wb2RjYXN0L3Jzcw?sa=X&ved=2ahUKEwji_oSOopP-AhXnlo4IHTZKBgYQ9sEGegQIARAC
Youtube: https://www.youtube.com/@sleepingbarberpodcast -
SBP 068: The Barber's Brief - April 25, 2024
Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week.
We hope you enjoy the show!
Our Hosts:
Follow our updates here: https://www.linkedin.com/company/sleeping-barber/
Get in touch with our hosts:
Marc Binkley: https://www.linkedin.com/in/marcbinkley/
Vassilis Douros: https://www.linkedin.com/in/vassilisdouros/
In the News
Marketing Week: Bloom & Wild - an online florist is “chasing profitability” by cutting marketing budget and focusing on customer retention.
https://www.marketingweek.com/bloom-wild-focuses-on-customer-retention-over-acquisition-as-it-chases-profitability/
Business Insider: Tesla lays off its new marketing team months after launching it.
https://www.businessinsider.com/tesla-new-marketing-team-advertising-cut-layoffs-2024-4
Media Leader: Forbes 7-year scheme to dupe advertisers
https://the-media-leader.com/forbes-seven-year-mfa-scheme-shows-how-deep-the-rot-runs-in-online-advertising/
https://adalytics.io/blog/ads-observed-on-www3-forbes-subdomain
Social Media Today: Meta Brings Advanced AI Chatbot to All of its Apps.
https://www.socialmediatoday.com/news/meta-ai-chatbot-facebook-instagram-whatsapp-messenger/713662/
Marketing Moment:
Baileys - The Pleasure Dividend
WARC Case Study
This strategy won Silver from the IPA Effectiveness Awards
Baileys Irish cream launched in 1974
By 2008 (34 years later) it was in 147 markets
Always has a role as a dinner liqueur, mainly at Christmas
In 2009, sales were declining and by 2014, they were 16% below the 2008 peak increased pricing to try and compensate for volume losses
Tried a bunch of different campaigns but nothing was working
Diageo (parent company also owns Guinness, Johnny Walker) establishes a best practice - brand success is about being good at and committing to one big thing
The Campaign
The big insight - baileys is part cake, part booze and pure pleasure
The Strategy
People love the product but they need reminders of when it might be relevant (CEPs)
You can have it after dinner at Christmas or 52 weeks a year when …
Poured over ice cream
In coffee
In cake
At brunch
On the weekend
With Milkshakes
On French toast
In Chocolate
Anytime you want a treat
The Results
23% growth between 2015 - 2019
250M pounds gross profit over 5 years
Increase in male share of purchases
Gains not due to price increases, discounting or increased distribution in big markets
Compared to previous campaigns, they get an extra $1 in profit for every $1 spent in media ($2.5 v. $1.5)
Have AI Break, Have A KitKat - KitKat Canada
Link: https://youtu.be/U33RTQsa7Bo?si=g47535UTjKrnWJHh -
SBP 067: The Mindless Marketers, with Conor Byrne.
We're thrilled to announce a new segment featuring a friend of the podcast and fellow podcast host of That's What I Call Marketing, Conor Byrne.
This segment will delve into current marketing topics, drawing inspiration from Tom Fishburne's Marketoonist.
For this segment, each host has chosen two sketches to discuss, sparking engaging dialogue. We see this as a fun way to tackle pressing issues that surface in our discipline.
We hope you enjoy this new segment!
Get in touch with the hosts:
Marc Binkley: https://www.linkedin.com/in/marcbinkley/
Vassilis Douros: https://www.linkedin.com/in/vassilisdouros/
Conor Byrne:
https://www.linkedin.com/in/conorbyrne/
Timestamps:
00:00 Welcome to the Pilot: Introducing Mindless Marketers00:25 Diving Into the World of tom Fishburne and the Marketoonist,01:36 The Evolution and Challenges of the CMO Role07:54 AI in Marketing: Expectations vs. Reality11:50 Data-Driven Marketing: A Double-Edged Sword16:56 Navigating the Shift from Third-Party Cookies21:10 Rethinking Remarketing Strategies22:13 Scepticism and Realisations in Digital Marketing24:20 The Impact of Cutting Marketing Budgets31:37 Inside the Mind of a Consumer: Brand Perception39:08 Concluding Thoughts on Marketing Strategies
Where to Listen:
Apple Podcasts: https://podcasts.apple.com/ca/podcast/the-sleeping-barber-a-business-and-marketing-podcast/id1609811324
Spotify: https://open.spotify.com/show/4v0kaM350zEY7X2VBuyfrF?si=7083317d5afd488b
Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy84MWVjYWJhNC9wb2RjYXN0L3Jzcw?sa=X&ved=2ahUKEwji_oSOopP-AhXnlo4IHTZKBgYQ9sEGegQIARAC
Youtube: https://www.youtube.com/@sleepingbarberpodcast
© 2024 Sleeping Barber
Avis des utilisateurs
Adding to my “must listen” list!
I love the format, and the guests are top of their field.
A new favourite of mine!
I came across this podcast after it popped up in my feed on LinkedIn. My first episode was when the hosts featured Roger Martin. I then went and listened to the others retroactively. Great content, great host lineup and you can tell the hosts have chemistry which is makes the dialogue flow nicely. Well done!
Practical expertise, great audio quality!
Found this through a LinkedIn post from a friend. Excited to see how this podcast develops. Already securing great guests and great content. In a crowded space, audio quality makes a difference and that made subscribing easy and worth it. Keep up the great work Marc and V!