Employee Engagement Podcast #3: Interpersonal

After InTRApersonal attributes, come the InTERpersonal ones. As a leader, how do your interpersonal skills influence the performance of your team?

• Empathy is the ability to identify emotion in another and to respond appropriately. It is one of the most highly valued abilities in a leader.
• Social Responsibility. In terms of Employee Engagement, a leader who is socially responsible demonstrates fairness in his or her dealings with every member of the team.
• Interpersonal Relationships. This attribute measures the individual’s ability to form and sustain relationships. It goes to the heart of Employee Engagement. Remember that there are two parties to every relationship, and that both are responsible to that relationship.
• Comments welcome. Email Michael AT QBC.ie. Call or text +353 87 2602205.

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