Can good customer service make shopping fun again?

What makes a good in-store experience today? On Vogue Business’s Future of Shopping podcast, presented by Worldpay, executive Americas editor Hilary Milnes unpacks this question with Reformation CEO Hali Borenstein, who shares how the brand rethought the role of in-person retail.

Use the code PODCAST20 to save 20 per cent when you purchase a Vogue Business membership for full access to the Future of Shopping series, as well as exclusive industry insights that will give you the edge in this competitive dynamic landscape.

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