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ChargeForward is a fresh new FinTech podcast from your friends at Chargebacks911. Come with us as we explore new fraud threats, chargebacks, payments innovation, eCommerce best practices, and much more. We'll also reveal some great tips and tricks to help merchants prevent loss and recover more revenue. Created by https://chargebacks911.com

ChargeForward With Chargebacks911 Unknown

    • Technologie

ChargeForward is a fresh new FinTech podcast from your friends at Chargebacks911. Come with us as we explore new fraud threats, chargebacks, payments innovation, eCommerce best practices, and much more. We'll also reveal some great tips and tricks to help merchants prevent loss and recover more revenue. Created by https://chargebacks911.com

    Why Processors Panic Over Chargebacks: Working together to keep your merchant account open (Webinar Replay)

    Why Processors Panic Over Chargebacks: Working together to keep your merchant account open (Webinar Replay)

    Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Merchant-Accounts.ca
    Merchants have cause to worry about customer disputes. But did you know your payment processor is concerned about your chargebacks, as well? If you get too many claims, they could get fined. To avoid that risk, some processors may simply close your merchant account.
    We look at why chargebacks matter to processors… and how merchants and PSPs can work together to maintain a healthy partnership. 
    Why your processor worries about chargebacks
    When chargebacks pose the greatest threat
    Calculating chargeback ratios and understanding thresholds
    What to say to your processor (and how to say it)
    How proactive prevention can remedy the issue
    Webinar presentations by Justin Clements and David Goodale

    • 1 Std. 9 Min.
    3 Steps to More Secure Transactions: Using Payment Data to Reduce Fraud & Chargebacks (Webinar Replay)

    3 Steps to More Secure Transactions: Using Payment Data to Reduce Fraud & Chargebacks (Webinar Replay)

    Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway
    Card-not-present transactions are a huge opportunity for fraudsters. When customers are victims of fraud, they lose trust in you. Luckily, there are ways to leverage payment data to prevent fraudulent transactions and retain the confidence of your customers. Join us on Thursday, March 14, 2024 as we look at how data security can be part of an overall strategy to lower costs and mitigate risk.
    How tokens safeguard you and your customers
    Ensuring that the customer is actually the cardholder
    Delivering fraud prevention and a frictionless checkout
    Preparing for the new PCI-DSS 4.0 security standard
    How authentication can lead to reduced chargebacks
    Webinar presentations by Justin Clements and Kimberly Miller

    • 1 Std. 9 Min.
    Why Your Customers File Disputes: Learn What the Latest Research Says About Cardholder Intent (Webinar Replay)

    Why Your Customers File Disputes: Learn What the Latest Research Says About Cardholder Intent (Webinar Replay)

    Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 
    Banks, processors, and especially merchants are understandably concerned with rising chargeback volume. But do consumers share this concern? Do they really even understand chargebacks at all? We explore the findings of the 2024 Cardholder Dispute Index. Based on a survey by Chargebacks911, this detailed report helps show how cardholders are impacting the chargeback landscape.
    How well cardholders really understand chargebacks
    Why subscription billing models may increase disputes
    Which industries seem most susceptible to chargebacks
    How consumers feel banks handle disputes
    Samples of responses to specific chargeback situations
    Webinar presentations by Justin Clements and Harlan Hutson

    • 50 Min.
    Travel Suppliers’ Guide to Market Expansion: Generating Revenue through New Markets in Travel and Hospitality (Webinar Replay)

    Travel Suppliers’ Guide to Market Expansion: Generating Revenue through New Markets in Travel and Hospitality (Webinar Replay)

    Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and AirlinePros
    For airlines seeking to venture into new markets, it’s crucial to grasp the full spectrum of possibilities and hurdles. While new markets can augment your earnings, they also introduce new uncertainties, including currency exchanges and chargebacks. Listen as we delve into strategies for growing your earnings while minimizing the inherent risks associated with credit card acceptance chargebacks.
    Balancing the rewards and risks of credit card acceptance
    Harnessing the Power of Introductory Offers: Boosting Sales While Managing Risk
    The Art of Chargeback Rebuttals: Timing and Precision are Key
    Competent Chargeback Management on a Limited Budget
    Navigating Time Zones, Holidays, and Dispute Resolution
    Webinar presentations by Harlan Hutson and Shreyas Nanavati

    • 59 Min.
    Chargebacks and Technology: How Chargebacks911 Is Revolutionizing Dispute Management for Merchants (Webinar Replay)

    Chargebacks and Technology: How Chargebacks911 Is Revolutionizing Dispute Management for Merchants (Webinar Replay)

    Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911
    As fraudsters get bolder and consumers get more savvy, merchants need more sophisticated tools for preventing, managing, and recovering revenue from illegitimate chargebacks. In this webinar we explored the substantial benefits of a true end-to-end chargeback technology platform in preventing transaction fraud, increasing recovery revenue, and determining the best action steps for effective chargeback management. 
    How merchants leverage our dispute response services
    When and why merchants use dispute prevention tools
    Identifying and resolving internal fraud triggers
    Minimizing loss from post-transaction fraud
    Repairing and enhancing industry relationships
    How we achieve accurate dispute reconciliation and why it is important
    Calculating a true win rate
    Webinar presentations by David Pirtle and Ben Scrancher

    • 49 Min.
    Harnessing Chargeback Data: Leveraging What You Learn from Customer Disputes (Webinar Replay)

    Harnessing Chargeback Data: Leveraging What You Learn from Customer Disputes (Webinar Replay)

    Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Redbridge
    There’s no lack of data when it comes to payments; we’re practically drowning in data. Without a way to leverage it, however, all that information is essentially useless. Is there a way we can actually benefit from this information? We discuss ways of using data to identify fraud trends, close friendly fraud gaps, and determine the best action steps for effective chargeback management.
    The importance of data-driven decisioning
    Pinpointing the most useful types of chargeback data
    Internal/external dispute management actions
    Maximizing prevention & mitigation efforts
    Strategies for optimal recovery
    Webinar presentations by Justin Clements and Dan Carter

    • 1 Std.

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