The Tourism Chat Show

Destinate NZ
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Podcast The Tourism Chat Show

Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com

  1. 2. MAI

    TRENZ Unpacked - The Final Countdown with Rebecca Ingram

    This episode marks the final installment of the 'TRENZ Unpacked' series on The Tourism Chat Show, where host Michelle dives deep into the anticipated TRENZ event in Wellington, featuring an exclusive interview with Rebecca Ingram, Chief Executive of Tourism Industry Aotearoa.   They discuss the event's focus on maximizing business-to-business (B2B) connections, the sustainable funding crisis facing Regional Tourism Organizations (RTOs), advocacy issues, and practical tips for attendees. The TRENZ event highlights include implementing feedback for enhanced B2B interactions, streamlined processes for a better experience, and measures to showcase Wellington's unique offerings.   The discussion also addresses the importance of sustainable tourism funding, engaging with local councils, and the broader vision for New Zealand's tourism industry. Listener engagement is encouraged, with a promise of unique networking opportunities and a vibrant close to the event.   00:00 Opening Remarks and Feedback on TRENZ Event 00:50 Welcome to the Final Episode of TRENZ Unpacked 01:25 Industry Challenges and Advocacy Efforts 03:58 Excitement and Preparations for TRENZ in Wellington 06:03 Innovations and Expectations for the Upcoming TRENZ Event 13:46 Sustainable Tourism and Event Design at TRENZ 17:18 Advice for Making the Most Out of TRENZ 22:12 Addressing Sustainable Tourism Funding and Advocacy Projects 29:49 Closing Thoughts and Anticipation for TRENZ   This episode is brought to you with the support of Tourism Industry Aotearoa and the TRENZ Events team.  _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Rebecca Ingram - https://www.linkedin.com/in/rebecca-ingram-8450208/  TRENZ - https://www.trenz.co.nz TIA - https://www.tia.org.nz/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    31 Min.

  2. 30. APR.

    TRENZ Unpacked - North American In-Depth with Hadyn Fitzpatrick

    The episode features an interview with Hadyn Fitzpatrick from Tourism New Zealand, who shares insights on tapping into the North American market, the benefits of airline connectivity for New Zealand tourism, and the strategic approach to education and partnership in the industry.   Additionally, we discuss marketing New Zealand to North American travellers, overcoming challenges related to seasonality and distance, and leveraging technology and traditional sales channels to maximize tourism opportunities. Key advice for tourism suppliers includes understanding distribution channels, effectively utilising networking opportunities, and preparing a compelling proposition for TRENZ attendees.   02:31 Special Guest Hadyn Fitzpatrick: Insights from Tourism New Zealand 03:23 Exploring the U.S. Market: Distribution Systems and Opportunities 04:59 The Role of Air Connectivity in Tourism Growth 07:20 TRENZ 2024: What to Expect and How to Prepare 12:58 Marketing New Zealand to North America: Challenges and Strategies 22:39 Embracing AI in the Travel Industry: Future Trends and Applications 24:49 Maximising Opportunities at TRENZ: Tips for New Zealand Sellers 29:38 Closing Thoughts and Looking Ahead to TRENZ   Check out our Instagram for the TNZ North American Distribution slide @thetourismchatshow _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    31 Min.

  3. 16. APR.

    TRENZ Unpacked - Pack your Bags for Wellington with Jo Heaton

    This episode of The Tourism Chat Show hosted by Michelle Caldwell, focuses on the upcoming TRENZ 2024 event being hosted in Wellington for the first time. The episode features an in-depth discussion with Jo Heaton from WellingtonNZ, who provides insights into the event's preparations and the excitement surrounding it. Highlights include the new opportunities presented by Tākina, Wellington's Exhibition and Convention Centre, which is essential for hosting such a significant event. The discussion covers the comprehensive planning that has gone into making the event a success, from sustainability efforts to ensuring a rich experience for attendees through a variety of famils. Jo also touches on the unique aspects of Wellington that make it an ideal location for TRENZ, such as its compact nature and the ability to influence government officials due to its status as the capital city. Moreover, the episode teases upcoming features and encourages both buyers and suppliers to engage fully with the Trends event for a comprehensive understanding and experience of Wellington.   00:00 Welcome to Wellington: A City of Change 00:36 Introducing the TRENZ Unpacked Episode 01:21 Exploring Wellington: Tips and Activities 03:10 The Excitement of Hosting TRENZ in Wellington 04:30 A Deep Dive into Wellington's Convention Center, Tākina 10:47 What to Expect at TRENZ in Wellington 16:27 Sustainability and Community Engagement at TRENZ 19:00 Looking Forward: The Impact of Hosting TRENZ 24:55 Final Preparations and Tips for Attendees 27:13 Closing Thoughts and Acknowledgments

    28 Min.

  4. 9. APR.

    TRENZ Unpacked -A First Time Buyer Perspective with Olivia Ponniah

    This episode of The Tourism Chat Show hosted by Michelle Caldwell features Olivia Ponniah from Liv &Travel, a UK-based independent travel company launched right before the pandemic. Liv shares her experiences as a first-time attendee of the New Zealand tourism trade show, TRENZ, focusing on her search for unique New Zealand travel experiences that cater to luxury travellers. She emphasises the importance of building relationships with local suppliers and seeks to bring New Zealand closer to her clients. Liv also discusses the challenges of launching her business near the pandemic's start, her company's partnership with Major Travel, and the recent demand for travel to New Zealand from the UK market. Additionally, she talks about her strategies for maximising her time at TRENZ, gives advice to first-time attendees, and highlights the importance of sustainability and supporting local communities.   00:00 Launching a Travel Business Pre-Pandemic: A New Zealand Focus 00:28 Welcome to the Tourism Chat Show: TRENZ Unpacked Episode 00:40 Introducing Olivia Ponniah: A First-Time Buyer's Journey to TRENZ 02:34 Building a Global Travel Business: The Story of Liv &Travel 03:43 Exploring New Zealand: Anticipations and Aspirations 04:40 Seeking Unique Travel Experiences: The Luxury of Personalisation 07:15 The Challenges and Excitements of a First-Time Buyer at TRENZ 14:26 Sustainable Tourism: Balancing Luxury and Responsibility 16:43 Maximising Time at TRENZ: Strategies for Success 18:35 Advice for First-Time Attendees: Embracing the TRENZ Experience _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Olivia Ponniah - https://www.linkedin.com/in/oliviaponniah/ Liv &Travel - https://livand.travel https://www.linkedin.com/company/livand-travel/ Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    21 Min.

  5. 20. MÄRZ

    Fuelling change in tourism - with Grow Tourism's Alex Dykman

    In this episode of the Tourism Chat Show, host Michelle discusses the future of the tourism industry and the role of workforce development in achieving sustainable and resilient tourism. Michelle introduces Alex Dykman from Grow Tourism, who shares insights on the inception of Grow Tourism, a SaaS product aimed at providing contemporary, engaging, and practical learning experiences for tourism professionals. The company aims to support the industry's transformation towards sustainability, resilience, and commercial viability. Alex explains the challenges traditional education faces in keeping pace with industry changes and highlights Grow Tourism's agile, future-focused curriculum designed around five pillars for delivering high-value tourism outcomes. The episode also covers the pricing model, the benefits of professional development, and the potential for expanding Grow Tourism internationally. _______________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Alex Dykman - https://www.linkedin.com/in/adykman/ Grow Tourism - https://growtourism.com/ https://www.linkedin.com/company/grow-tourism/ Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    31 Min.

  6. 12. MÄRZ

    TRENZ Unpacked -Insights from New Exhibitors - with Thomas Orr and Paul Chaplow

    In this episode of the Tourism Chat Show, host Michelle Caldwell introduces listeners to Thomas Orr from Helisika  and Paul Chaplow from Whanganui and Partners, who are attending the tourism event TRENZ for the first time. The episode focuses on their companies' backgrounds, their motivation for participating in TRENZ, and their preparation strategies. Thomas Orr discusses Helisika's approach to showcasing their helicopter-based adventure services and their hopes for gaining exposure. Paul Chaplow shares Whanganui and Partners' goals to present their region's offerings, focusing on arts, heritage, and their aspiration to attract more international visitors. Both guests discuss their expectations and the long-term relationship-building purpose of attending TRENZ. 00:00 Unlocking the Secrets of Inbound Tourism Operators   00:29 Welcome to the Tourism Chat Show: TRENZ Unpacked   02:41 First-Time Exhibitors at Trends: Helisika's Journey   04:38 Exploring the New Frontier: Kaimanawa Alpine Adventures   06:58 Preparing for Trends: Strategies and Expectations   08:20 Sharing the Spotlight: The Benefits of Collaboration   11:42 A Fresh Perspective: Whanganui and Partners at TRENZ   17:37 Setting the Stage for Success at TRENZ    This podcast has been produced with the support of Tourism Industry Aotearoa - the hosts and organisers of TRENZ.  _______________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Thomas Orr - https://www.helisika.co.nz/ Paul Chaplow - https://discoverwhanganui.nz/  Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    23 Min.

  7. 5. MÄRZ

    TRENZ Unpacked - An Industry Insider's Guide with Brad Patterson

    This episode of the Tourism Chat Show, hosted by Michelle Caldwell, focuses on preparing for and maximizing the benefits of attending TRENZ. Guest Brad "Paddo' Patterson, a seasoned sales manager with over 20 years of experience at TRENZ, shares his insights. Discussion topics include the importance of follow-ups, effectively selecting and scheduling appointments, researching buyers, and strategically approaching different types of sales calls. Brad emphasizes the value of relationship-building, both before and during the event, as well as the importance of respecting every appointment. The conversation also touches on common mistakes exhibitors make and offers advice on avoiding them. Additionally, Brad shares personal anecdotes and advice on family travel destinations within New Zealand. The episode concludes with quick-fire questions to know more about Paddo personally.   00:00 Introduction to Market Research 00:40 Welcome to the Tourism Chat Show 00:57 Preparing for Trends 01:22 Introduction to the Guest Speaker 01:47 Engaging with the Tourism Chat Show 02:48 Trends Unpacked: An Interview with Brad Patterson 03:23 Understanding the Tourism Industry 04:04 The Evolution of Trends 06:23 Brad Patterson's Journey in Tourism 11:33 The Importance of Understanding Your Business 13:47 Strategies for Securing Appointments with Buyers 16:48 The Importance of Networking in Tourism 17:40 Common Mistakes in Tourism Marketing 27:00 The Importance of Making Connections at Events 27:50 Overcoming Introversion at Large Events 28:22 Learning from Industry Veterans 29:14 Navigating Different Markets 29:45 The Importance of Asking for Help 30:12 The Impact of COVID on the Industry 31:27 The Importance of Follow-Up After Events 34:08 Understanding the Importance of Inbound Operators 35:08 The Challenges of Changing Rates 36:11 The Importance of Preparation for Events 40:52 The Value of Building Relationships at Events 41:43 The Cost of Attending Events 46:03 The Importance of Networking at Events 46:50 Final Thoughts and Quick Fire Questions 47:08 Favorite New Zealand Destinations     This podcast has been produced with the support of Tourism Industry Aotearoa - the hosts and organisers of TRENZ.  _______________________________ Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Brad Patterson - www.totallytourism.com Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    53 Min.

  8. 27. FEB.

    Doing Business Better - with Chris Sattler

    The discussion revolves around the journey of Island Aviation in Auckland, focusing on its sustainable initiatives. Chris Sattler, from Island Aviation, outlines the measures they have taken to reduce their environmental impact, their focus on community engagement, and future goals regarding sustainable aviation technologies. Some of these efforts include reforestation projects and carbon offsetting. He also candidly discusses the complexity of transitioning to electric or hydrogen powered aircraft, citing significant infrastructure and regulation hurdles. Sattler stresses the importance of collaboration with other stakeholders, be it regulators, fuel companies, or customers, to achieve long-term sustainability goals.   00:00 Introduction and Challenges of Switching to Electric Aircraft 02:57 Meet Chris Sattler from Island Aviation 03:22 The Journey of Island Aviation 05:28 Sustainability Initiatives at Island Aviation 07:57 Measuring and Offsetting Emissions 09:15 Engaging Customers in Sustainability 10:45 Challenges in Measuring Sustainability 12:16 Community Engagement and Sustainability 22:20 Future Goals and Milestones in Sustainability 31:12 Promoting Sustainability and Engaging Stakeholders 36:46 Conclusion and Final Thoughts   __________________________   Powered by https://www.destinatenz.com  If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch! This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰 Today's Guest: Chris Sattler LinkedIn - https://www.linkedin.com/in/chris-sattler-023335/ Island Aviation - https://islandaviation.co.nz/   Resources and Links to connect with us: Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ Say hi to us on social: Instagram: https://www.instagram.com/thetourismchatshow Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/ Website: www.destinatenz.com If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast

    38 Min.
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Info

Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com

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  • Erstellt von
    Destinate NZ
  • Jahre aktiv
    2020 - 2024
  • Folgen
    100
  • Bewertung
    Unbedenklich
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    © Copyright 2020 All rights reserved.
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    The Tourism Chat Show

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