Outcome orientation and GEMBA: Prof. Sarang Deo

Prof. Sarang Deo is Professor of Operations Management and Executive Director of the Max Institute of Healthcare Management at the Indian School of Business. He is a well-published researcher and a good teacher. In this episode, he talks about what has helped him become a good teacher and the role played by his mentors in his research journey. He talks about characteristics that a doctoral student must possess and then shares his learning from some of his failures.