S01|EP09 - Formality vs Informality GLOBAL CULTURE EXCHANGE: Leverage diversity to create teams built on trust

In business context both formal and informal communication play a huge role in relationship building. As you never get a second chance for a first impression, it is important to know when to be formal and informal and how this varies across different cultures. In countries where relationships play a more important role, it’s even more important to know when to be informal to show interest in your work and colleagues.
In this Episode you’ll learn:
👉 how a virtual workplace might changes the level of formality in business
👉 why formality is important in business and how it actually helps strengthen the relationships
👉 biggest differences between formal and informal communication and their advantages
👉 general cross-cultural guide when to be formal and informal
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Martina Jeric-Ruzovits
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