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    COLLECTIVE #hotelierPULSE with João Pinto Coelho from Onyria Golf Resorts l 29 July 2021

    COLLECTIVE #hotelierPULSE with João Pinto Coelho from Onyria Golf Resorts l 29 July 2021

    Tune in to this on-demand podcast episode of the COLLECTIVE #hotelierPULSE live session we streamed live on LinkedIn and Youtube on 29th July 2021, with special guest João Pinto Coelho, Sales Director at Onyria Golf Resorts.


    Based on the 16th edition of The Hotelier PULSE Report, João Pinto Coelho discussed together with the hosts Pedro Colaco and André Baljeu current hotel and travel market developments and how Onyria Golf Resorts is responding in terms of commercial strategy.

    Some aspects discussed were among others:





    The number of Hoteliers that expect revenue in 2021 to outperform 2020 has fallen sharply according to the latest survey results. 
    How does João predict the financial recovery for golf and tourism to unfold for the remainder of 2021 and beyond?







    Travel restrictions have impacted consumer confidence, and in June 2021, hotel bookings once again dipped below pre-pandemic levels. 
    What are some of the strategies Onyria Golf Resorts has implemented to respond to these market disruptions and cater to guest demands during these times?




    Recent editions of The Hotelier Pulse Report show a steady increase in international travel bookings. 
    How optimistic is João that this trend will continue to rise in 2021 and beyond, and why? How significant will this be for the recovery of your business?




    In our Question of the Month this edition, we asked Hoteliers to share their top concerns for their hotel (group) this summer. The majority voted to 'Maintain Direct Channel Resilience & Growth'. Does João agree with this sentiment for Onyria Golf Resorts business on the road to recovery? Why is that?




    If you prefer watching the video version of this session, find it here. Find the original live broadcasting Linkedin link, including all comments and questions from the audience, here.



    The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel.


    Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.


    Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.


    Also, find all past COLLECTIVE #hotelierPULSE sessions here.

    • 47 Min.
    COLLECTIVE #hotelierPULSE Podcast with Ben Thomas from Penta Hotels l 24 June 2021

    COLLECTIVE #hotelierPULSE Podcast with Ben Thomas from Penta Hotels l 24 June 2021

    Tune in to this podcast episode of the COLLECTIVE #hotelierPULSE live session we streamed live on LinkedIn and Youtube on 24th June 2021, with special guest Ben Thomas, Chief Commercial Officer at Penta Hotels.

    Based on the 15th edition of The Hotelier PULSE Report, Ben Thomas discussed together with the hosts Pedro Colaco and Lea Jordan current hotel and travel market developments and how Penta Hotels is responding in terms of commercial and digital strategy.

    Some aspects discussed were among others:



    Reason to be optimistic?

    Given how the EU is expected to reopen travel for US tourists and other selected markets, the 15th edition of The Hotelier PULSE Report shows the most significant increase in international bookings since April 2020, accounting for over 60% of total bookings May 2021. 

    Is international travel likely to resume in 2021? Should we anticipate any disruptions to this measure? What are Penta Hotels doing to prepare for this?


    There is a sharp decrease in Hoteliers shaping offers around the local, domestic market and an increased focus on upskilling the hotels' workforce. 

    Does the same apply to Penta Hotels? What topics are top of mind for Ben and his teams as the industry responds to the pent-up demand and recovers?



    Europe-based Hotels show lower levels of confidence around the level of vaccination in their respective destinations.

    How does Penta Hotels see this? What have been some of the strategies to respond to the prevailing uncertainties and disruptions around this issue?


    If you prefer watching the video version of this session, find it here. Find the original live broadcasting Linkedin link, including all comments and questions from the audience, here.



    The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel. 


    Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.


    Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.


    Also, find all past COLLECTIVE #hotelierPULSE sessions here.



    Resources



    Download The Hotelier PULSE Report for free
    Brief Video, Highlight of the 15th edition The Hotelier PULSE Report
    techtalk.travel editorial Automation in Hospitality

    • 48 Min.
    COLLECTIVE #MICEBEAT Podcast with Lidia Sakarapani and Tracy Scott

    COLLECTIVE #MICEBEAT Podcast with Lidia Sakarapani and Tracy Scott

    Tune in to this podcast episode of the techtalk.travel COLLECTIVE #MICEBEAT live session with special guests Lidia Sakarapani, Head of Sales & Marketing at Principal. Global Events and Tracy Scott, Chief Executive Officer Hotel Division at CWW connectworldwide. The session was streamed live on Linkedin and Youtube on 25 May 2021.


    As we learned in the previous COLLECTIVE #MICEBEAT session in the US, with large-scale vaccine roll-out, events are coming back. Slowly but surely. In this session, we discuss with the audience, amongst others, these questions: 



    How can we, in Europe and the Middle East, prepare for the comeback of meetings and events and groups business in hospitality?
    How can hotels increase the chances of winning whatever business is out there? 
    What learnings can be shared from the UK hospitality meetings & events market?
    What aspects to consider when setting the hotel groups & events sales strategy? 
    What type of events are customers requesting? Who is the actual buyer, did their profile change?
    Will hybrid events be as successful as in-person events? Will hybrid events become the new standard?
    Will there be changes in prices across the value chain within meetings & events? 


    Tune in to this session to hear what our expert panelists are seeing and what the buyers (event agencies, etc.) are currently learning from their clients and hotel partners.



    The Collective #MICEBEAT sessions are data-driven live think tanks focusing on the Meetings & Events industry’s future. Taking stock of where we as an industry are, where we need to go, and how we will get there, co-hosted by Rita Machado, Vice President Sales and Marketing at Great Hotels of the World, and Lea Jordan, Co-Founder at techtalk.travel. Providing a platform for the hospitality industry to exchange knowledge, pollinate ideas and connect.



    If you prefer watching the video-version of this session, find it here. Also, find the original Linkedin Live Video, including all comments and questions from the audience here. 


    Read more about the COLLECTIVE #MICEBEAT live sessions here, and make sure to join the upcoming ones too.


    Also, find all past COLLECTIVE sessions here.

    • 1 Std. 4 Min.
    COLLECTIVE #hotelierPULSE Podcast with Daniella Boeken from Ruby Hotels l 29 April 2021

    COLLECTIVE #hotelierPULSE Podcast with Daniella Boeken from Ruby Hotels l 29 April 2021

    Tune in to this podcast recording of the COLLECTIVE #hotelierPULSE live session we streamed live on LinkedIn and Youtube 29th April 2021, with special guest Daniella Boeken, Group Vice President Commercial at Ruby Hotels.

    In this session, Daniella shared her views and insights on questions such as:



    What are expectations in terms of travel demand for the summer 2021 and do you still think there may be a chance that international travel will resume this year? If so why?



    Based on the findings of The Hotelier PULSE Report, Hotel Occupancy expectations in April 2021are looking better than March 2021, and the CRS data shows that occupancy in April has also outgrown the same period in 2020. Interestingly, City Hotels expect the highest occupancy levels in April.



    Are you experiencing this in the Ruby Hotel’s City properties as well, particularly in partially-reopened hubs such as London? Why do you think that is?




    On a more optimistic note, Hoteliers seem less concerned with previously dominant issues that impacted consumer demand, such as Health & Safety concerns, tighter consumer budgets, and flight capacity. As such, Hoteliers continue to prioritize reshaping their marketing strategies to reach new markets and cater for domestic travelers. Do you agree with this sentiment? 




    If you prefer watching the video version of this session, find it here. Find the original live broadcasting Linkedin link, including all comments and questions from the audience, here.



    The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel.

    Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.


    Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.


    Also, find all past COLLECTIVE #hotelierPULSE sessions here.



    Resources 



    Free Download, The Hotelier PULSE Report - 13th Edition
    Brief Video, Highlights of the 13th The Hotelier PULSE Report

    • 51 Min.
    COLLECTIVE #hotelierPULSE Podcast with David Chestler from PROVision Partners l 27 May 2021

    COLLECTIVE #hotelierPULSE Podcast with David Chestler from PROVision Partners l 27 May 2021

    Tune in to this on-demand podcast recording of the COLLECTIVE #hotelierPULSE live session we streamed live on LinkedIn and Youtube 27th May 2021, with special guest David Chestler, Partner & Senior Managing Director, PROVision-Partners.


    Aspects discussed are amongst others:



    Hotel bookings in the US hotel market in April 2021 significantly exceeded 2019 values. How will this signal of 'Revenge Travel', or 'Pent-Up Demand' develop globally as more destinations reopen?



    For the first time in the Hotelier PULSE series, the industry's expectations are that ADR (Average Daily Rate) may moderately increase in the next 12 months. Is this trend expected to hold and evolve up until 2022? What pricing strategies should Hoteliers take now to capitalize on the demand in the upturn that's coming?



    The April 2021 survey reveals that two-thirds of hoteliers expect 2021 to be a better year than 2020 in terms of hotel revenue. We all know what happened after summer 2020, but vaccination is a critical change in 2021. Is this a realistic expectation? What could change - for better or worse?



    The 14th edition reveals a growing expectation that corporate travel will resume. GDS (Global Distribution System) data shows a small, but steady recovery and group demand is returning focused on Q4’2021 and Q2’2022. Will this trend continue to grow globally? If so, why?



    Throughout the economic fallout, the Direct Channel has been the most resilient - outperforming major OTAs (Online Travel Agencies) and recovering faster ahead of the summer demand. How can hotels maintain control of distribution as life continues to return to normal, and third-party competitors ramp up investment in visibility marketing?


    If you prefer watching the video version of this session, find it here. Find the original live broadcasting Linkedin link, including all comments and questions from the audience, here.



    The techtalk.travel COLLECTIVE #hotelierPULSE sessions are co-hosted by Pedro Colaco, CEO at Great Hotels of the World and Guestcentric, and André Baljeu, Founder at techtalk.travel.

    Pedro and André discuss with their changing guests the latest findings of The Hotelier PULSE Report and its implications for the respective markets represented and overall market developments impacting the hospitality and travel industry.


    Read more about the COLLECTIVE #hotelierPULSE live sessions here and make sure to join the upcoming ones too.


    Also, find all past COLLECTIVE #hotelierPULSE sessions here.



    RESOURCES



    Free Download of the 14th edition of The Hotelier PULSE Report
    Brief Video, Highlight of the 14th edition The Hotelier PULSE Report
    #MICEBEAT session, discussing current market data for the Meetings & Events industry, with Kristi White from Knowland: On-demand Video & Handout
    techtalk.travel editorial Meta Search for Hotels & Accommodations

    • 57 Min.
    Shift+DEL! Hotel Technology - do we need a massive reset?

    Shift+DEL! Hotel Technology - do we need a massive reset?

    Tune in to this podcast episode, the HN world panel live TECHNOLOGY session we streamed live on Linkedin and Youtube, Wednesday, 12th May 2021.


    TECHNOLOGY IN HOSPITALITY -  SHIFT + DEL! Do we need a massive reset? 


    That's the central question the audience and host André Baljeu discussed with these panelists, who shared their views and perspective on the complexity, and fragmentation of the hotel technology space:



    Adam Harris, CEO & Founder at Cloudbeds 
    Anna Sophia Stimpfl, Final-year student at EHL (2021)
    Andrew Evers, Group IT Manager at Red Carnation Hotels
    Floor Bleeker, Chief Technology Officer at Accor
    Ian Millar, Senior Lecturer Information Technology at EHL - Ecole hôtelière de Lausanne 


    This viewpoint provided by Ian Millar initiated the debate:


    From the days of holidex, Fidelio v6 and Micros 2700 we have for the last 30 years been adding technology upon technology in hospitality. In my previous classes with my students (online), one reoccurring question was always, "why is there not one solution that can do everything". Once we discussed this more (language requirements, local fiscal reporting, support, etc.…), the students got the complexity of using software and systems to run businesses. But moving forward, future managers will want their hospitality software to behave more like WhatsApp, Instagram, or Snapchat. Download, install and work. No training or massive configuration is needed. 


    So, where does this leave the hospitality industry? 


    Do we keep going with our "Lego" approach, or do we need to say hold on, that's enough? So let's restart from scratch. What would that look like, and how could we conceivably even do that?


    Read here 20+ responding viewpoints from industry experts.



    If you prefer watching the video version of the session, find it here. Find the original live stream video, including all comments and questions from the community as well, here. 


    The HN world panel live TECHNOLOGY sessions are a joint project of Hospitality Net and techtalk.travel, and are co-hosted by André Baljeu and Henri Roelings.



    Also, find these HN world panel sessions



    Hotel Technology during Crises - Does it innovate? l March 2021 with Kevin King from Shiji Group, Martin Bookallil from Marriott International, Nick Price from NetSys and Martin Soler from Soler & Associates - Video l Podcast
    Robotics in Hospitality l April 2021 with Max Starkov, Hospitality & Online Travel Tech Consultant; Kathryn Murphy, Owner at The Murphy Dublin; and Micah Green, Founder, CEO & President at Maidbot - Video l Podcast

    • 59 Min.

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