The Hyperengage Podcast

Hyperengage Inc
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The Hyperengage Podcast

The Hyperengage podcast is a weekly, interview-style podcast series uncovering bits of knowledge from some of the greatest minds in tech. We unearth the how's, why’s, and what's that drive the tech of today. Want to join in as a guest, drop an email at podcast@hyperengage.io

  1. Ep # 126: From Dinner Idea to 250,000 Users: Turning Unused PTO into Meaningful Benefits ft. Rob Whalen (CEO & Co-founder, PTO Exchange)

    6 DAYS AGO

    Ep # 126: From Dinner Idea to 250,000 Users: Turning Unused PTO into Meaningful Benefits ft. Rob Whalen (CEO & Co-founder, PTO Exchange)

    Join Adil Saleh in this episode of the Hyperengage podcast as he interviews Rob Whalen, the CEO and co-founder of PTO Exchange, a platform that allows employees to exchange their unused PTO. Rob shares insights into how the idea for the company originated 11 years ago, the challenges faced in the early days, how the platform works to provide value for employees and employers, key data points on PTO usage, plans for future product enhancements, company culture and leadership principles.

    46 min
  2. Ep # 125: Merging Heap, Hotjar, and ContentSquare: Building a Unified Customer Success Strategy ft. Tushar Bansal (SVP of Customer Success, ContentSquare)

    12 NOV

    Ep # 125: Merging Heap, Hotjar, and ContentSquare: Building a Unified Customer Success Strategy ft. Tushar Bansal (SVP of Customer Success, ContentSquare)

    In this episode of the Hyperengage podcast, Adil Saleh interviews Tushar Bansal from ContentSquare, delving into the company's transition post-merger with Hotjar. Tushar was previously the head of global customer support and success operations at Heap Analytics before its acquisition by ContentSquare. We talk about leading customer success teams and operations through a major company acquisition and merger along with the best practices for customer-centricity, building high performance teams, driving value and adoption, and evolving the customer journey.

    46 min
  3. Ep # 124: The Future of Conversation Intelligence: A Deep Dive with Grain's Jeff Whitelock & Mike Adams

    1 NOV

    Ep # 124: The Future of Conversation Intelligence: A Deep Dive with Grain's Jeff Whitelock & Mike Adams

    In this episode of the Hyperengage podcast, Jeff Whitlock and Mike Adams, the founders of Grain, share their journey and insights on scaling conversational AI for small and medium-sized businesses (SMBs). Here we explore the challenges, strategies for growth, and the evolving landscape of AI in the startup world. Initially focused on creating a collaborative design experience, Grain has now incorporated AI and automation to streamline meeting data into workflows efficiently. Their go-to-market strategy centers around building a top-notch product that delivers a great user experience, leading to organic growth and word-of-mouth promotion.

    49 min
  4. Ep # 123: Automating 70% of Common Deal Tasks with AI ft. Derek & Tim (Co-founders, Socratics.ai)

    22 JUL

    Ep # 123: Automating 70% of Common Deal Tasks with AI ft. Derek & Tim (Co-founders, Socratics.ai)

    In this episode of the Hyperengage podcast, join Tim Eun, Derek Boman, and Adil Saleh as they delve into the transformative power of Socratics.ai, a productivity platform designed to expedite deal-making for VC and equity firms. Co-founder Derek Boman, a product-centric CTO with a robust background in user experience design for financial services, and Tim Eun, an entrepreneur with a finance background, share their journey of identifying a critical need in the industry. They discuss their collaborative efforts to create an efficient solution for generating financial models and documents using AI technologies like ChatGPT.

    38 min
  5. Ep # 122: Doubling Customer Base to 1000+, Growth Strategies from PeopleForce's CCO Alexandra Sagaydak

    17 JUL

    Ep # 122: Doubling Customer Base to 1000+, Growth Strategies from PeopleForce's CCO Alexandra Sagaydak

    In this episode, Adil Saleh interviews Alexandra Sagaydak, the Chief Customer Officer at PeopleForce, an all-in-one HR platform for managing employee life cycles. They discuss Alexandra's career growth from Director to CCO, PeopleForce's geographic expansion plans, taking a strategic approach to implementing AI, balancing high-touch onboarding with scale and automation, using ideal customer profiles to inform customer success metrics, and more.

    42 min
  6. Ep # 121: From LMS365 to Zensai - Amie Weizer's Journey in Enabling Human Success (Director, Zensai)

    12 JUN

    Ep # 121: From LMS365 to Zensai - Amie Weizer's Journey in Enabling Human Success (Director, Zensai)

    In this episode of the Hyperengage podcast, host Adil Saleh interviews Amie Weizer, Director of Global Operational Excellence at Zensai, a talent management platform for Microsoft-focused organizations. They discuss Amie's journey over the past few years helping the company rebrand and expand into additional products beyond learning management. The conversation covers building a culture focused on human success, cross-functional alignment, change management strategies, and more.

    33 min
  7. Ep #120: Selling Smarter with AI: A Sales Leader's Playbook ft. Bhavan Kochhar (VP Sales, inFeedo)

    6 JUN

    Ep #120: Selling Smarter with AI: A Sales Leader's Playbook ft. Bhavan Kochhar (VP Sales, inFeedo)

    In this episode of Hyperengage Podcast, Adil Saleh interviews Bhavan Kochhar, VP of Sales at inFeedo. Bhavan shares his insights on enterprise sales and how AI is impacting the industry. They discuss inFeedo's people analytics platform, Amber, and how it helps companies understand employee engagement and retention. Other topics include sales strategies, customer success, and employee attrition concerns in banking and tech companies.

    40 min
  8. Ep 119: The SEO Trap: Avoiding Over-Reliance on a Single Acquisition Channel ft. Nate Matherson (CEO, Positional)

    27 MAY

    Ep 119: The SEO Trap: Avoiding Over-Reliance on a Single Acquisition Channel ft. Nate Matherson (CEO, Positional)

    In this episode, host Adil Saleh interviews Nate Matherson, founder and CEO of Positional. They discuss how Nate has pivoted from previous startups into building Positional, a content optimization and SEO platform. The talk about the importance of picking the right keywords, creating high-quality content that adds value, and being patient with SEO as a long-term strategy for startups.

    40 min
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About

The Hyperengage podcast is a weekly, interview-style podcast series uncovering bits of knowledge from some of the greatest minds in tech. We unearth the how's, why’s, and what's that drive the tech of today. Want to join in as a guest, drop an email at podcast@hyperengage.io

Information

  • Creator
    Hyperengage Inc
  • Years Active
    2021 - 2024
  • Episodes
    125
  • Rating
    Clean
  • Copyright
    © Hyperengage Inc
  • Show Website
    The Hyperengage Podcast

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