Overcoming challenges of delivering omnichannel healthcare at scale

In this episode of Diagnosing Healthtech, we are joined by Marcus Osborne, CEO of RightMove Health and previous Senior Vice President of Health Transformation at Walmart where he helped launch Walmart Health and other key health initiatives.

In this episode, we discuss: 

• Challenges faced by retail players entering healthcare, including the operational complexities in scaling virtual care

• The importance of integrating healthcare channels to create an omnichannel patient experience, and the critical role data plays in this 

• The need for a holistic understanding of health, including social determinants and behavioral data

• The challenges and opportunities in the shift towards value-based care models

• The importance of focusing on delivering value to patients first, over prioritizing reimbursement structures