Service as a Service for Manufacturers

Welcome to Becoming Digitally Resilient with IDC Industry Thought Leadership. A combination of existing ongoing trends to drive service revenue and fallout from the pandemic is opening up the opportunity for manufacturing companies to use servitization to not only drive customer engagement, but to drive new and significant revenue. Today, the IDC Manufacturing Insights team’s Aly Pinder and Kevin Prouty discuss how manufacturing companies view the servitization trends and the impact of transformation technologies on “Service as a Service for Manufacturers.” Next week, Becoming Digitally Resilient with IDC Industry Thought Leadership continues our focus on Digitally Resiliency in Manufacturing. Stay tuned! We welcome your comments and questions. Please email us at Insights@IDC.com.