The Internal Comms Podcast

AB Comm
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  • EVERY TWO MONTHS
The Internal Comms Podcast Podcast

Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset. In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.

  1. Episode 105 – Reaching the peak of success: IC at Iron Mountain

    11 SEPT

    Episode 105 – Reaching the peak of success: IC at Iron Mountain

    We’re back for Season 12 of The Internal Comms Podcast, and in this first episode, host Katie Macaulay is joined by Senior Director of Corporate Communication at Iron Mountain, Neil Jenkins. Neil has led internal comms at British Telecom, Coca Cola, Vodafone and Siemens, and has more than a few tales to tell when it comes to engaging that hard-to-reach, disparate audience. This episode goes ‘under the Mountain’ to discover how Neil engages 26,000 colleagues – or ‘Mountaineers’, as they are called – across 60 countries. Katie and Neil discuss the challenges of building an internal comms function from the ground up, dealing with restructuring and setting guardrails when resources are limited, how to galvanise leaders behind your cause and much, much more. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    45 min
  2. Episode 104 – Communications excellence in times of rapid change

    31 JUL

    Episode 104 – Communications excellence in times of rapid change

    McKinsey & Company is one of the world’s most renowned strategic management consultancies. With a mission of striving for “change that changes everything”, its global team of change and strategy consultants has delivered some of the most complex and challenging change programmes in the world. Join Katie Macaulay as she goes under the hood and find out what makes IC tick at McKinsey. This episode’s guests – Andi Almond, Eric Sherman and David Honigmann – are part of the firm’s dedicated communications practice. The trio have cross-generational knowledge and experience, each bringing their unique yet complimentary approaches to the many challenges facing today’s organisations. Tune in for a look behind the scenes at how McKinsey’s communications experts approach IC challenges, how to empower leaders to become true strategic transformation partners, why 70% of transformation projects still fail and how to make sure your project lands in the successful 30%. All this, and so much more. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    40 min
  3. Episode 103 – Say the thing now: Candid conversations at Reddit

    10 JUL

    Episode 103 – Say the thing now: Candid conversations at Reddit

    On a platform where the candid and the curious are king, how do you make sure what’s inside reflects what’s on the outside? Meet Sean Langston, Jr., Head of Internal Communication at Reddit, to find out. Sean turned to internal communication following a formative experience at college, in which he realised that there was real value in helping organisations become “mess-proof” from the inside. As he explains in this episode of The Internal Comms Podcast, it’s his ethos of radical transparency, and a ‘say the thing now’ attitude, which has helped Reddit stand the test of time as the communities’ community – inside and out. Sean is a staunch advocate for the empowerment of people leaders. You'll hear his strategy for equipping them for success first-hand. Also in this episode, he offers a fascinating perspective on the future of internal communication, lets us in on the secrets of guiding Reddit through its IPO, and maintains that as an internal communicator, if you’re moving slow, you’re too late. It’s thought-provoking and inspiring in equal measure. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    1h 2m
  4. Episode 102 – The sound of success: IC at Spotify, Mastercard and beyond

    26 JUN

    Episode 102 – The sound of success: IC at Spotify, Mastercard and beyond

    Ever been curious about how some of the biggest brands in the world tackle their internal communication challenges? Well look (or listen) no further. Kerri Warner, this week’s guest on The Internal Comms Podcast, held the reins at both Spotify and MasterCard. Kerri has a huge range of IC experience spanning the consulting, agency and corporate world. Starting out in social science and psychology, she offers a unique view on how building trust and connection are really the building blocks of any change programme, and offers some really insightful advice on applying her principles in your work. Listen out for Kerri’s ‘Five S’ strategy for internal comms that carried Spotify through a vast transformation, plus how to embed that all-important employee advocacy programme that will help drive your culture forward. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    1h 2m
  5. Episode 101 – From complex to clear: Elevate your presentations

    12 JUN

    Episode 101 – From complex to clear: Elevate your presentations

    As internal communicators, empowering leaders to clearly communicate business strategy, important updates and company values is a valued skill. How can we inspire colleagues and leaders alike to make the complex simple? This week’s guest and founder of Present Your Science, Melissa Marshall, has built a career educating scientists, engineers and technical professionals about how to present their insight. “The work matters,” she says, but as is discussed in the episode, so often we hear people say they’re simply no good at public speaking. Melissa says that there’s a toolbox that will help even the most anxious public speaker improve their presentation skills. And she has walked the talk – her own TED Talk, Talk Nerdy To Me, has been watched nearly three million times. So, if you’ve ever felt the trepidation of an upcoming talk, or struggled with distilling the complex into the clear, this is a conversation for you. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    1h 9m
  6. Episode 100 – Meet the super-connector behind #CommsJobs

    29 MAY

    Episode 100 – Meet the super-connector behind #CommsJobs

    After years running an internal communications team, Daniel Mendez emigrated from Chile to the U.S., where he faced a host of barriers to success. A language barrier. A small or non-existent professional community. The difficulty in proving himself. And yet, he emerged as a hugely successful communicator and connector. Daniel is the brains behind the #CommsJobs hashtag, one of the most impactful job search functions in the communications profession. So how did he get here? Where did the idea for #CommsJobs come from? And just how important are human connections when securing your next role? This episode of The Internal Comms Podcast is raw and human. It gets to the crux of what it means to fight for yourself and to build connections that will drive you forward on your journey. Daniel and Katie touch on ‘suitcase words’, why it’s so important to pay it forward in your network, what resilience really means and why communicators should consider the flipside of AI panic. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    53 min
  7. Episode 99 – The communicator’s communicator

    15 MAY

    Episode 99 – The communicator’s communicator

    In this episode of The Internal Comms Podcast, host Katie Macaulay is joined by Linda Zebian. The very first Director of Communications at PR management platform Muck Rack, Linda spent a decade in various comms roles at The New York Times during its transformation from print ad-supported newspaper to the most successful digital subscription business in the world. Linda has put her unique experience of communicating with journalists into action at Muck Rack, a remote working company with colleagues across the world. As you’ll hear, there are plenty of lessons from the newsroom that help inform her approach to communicating with her new audience. This episode goes behind the scenes to explore the challenges and opportunities of communicating to a workforce of journalists and there’s a candid conversation on the role a free press can play in modern society. Linda and Katie discuss internal communication’s role in leadership development and how important it is to unlock the confidence of leaders as communicators. Linda also provides some invaluable top tips for internal comms professionals to do their best work – a fascinating listen. As always, share your thoughts on this or any other episode of The Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.

    54 min
  8. Exclusive reveal: Katie’s IC masterclass

    1 MAY

    Exclusive reveal: Katie’s IC masterclass

    Join us for a special episode of The Internal Comms Podcast as host Katie Macaulay announces the imminent launch of her unique on-demand masterclass. With more than three decades at the forefront of internal comms, including leading the world’s first internal comms agency, AB, Katie has developed a masterclass programme that promises to elevate the capabilities and boost the impact of in-house internal comms professionals. Katie explains how she dedicated a year to designing a self-paced learning journey for internal comms folk seeking to accelerate their career growth. She gives an overview of the programme, diving into each of the eight workstreams. These cover the history of internal communication, the unique characteristics of the internal audience, research and measurement, channels and content, internal comms strategy, and what it takes to build a successful, fulfilling career in the field. Visit icmasterclass.com to sign up for updates on the launch and receive exclusive early bird offers.

    8 min
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About

Call it a shift. Call it a revolution. Whatever name you give it, it’s clear internal communications is no longer the poor cousin in the media family tree. At a time when your organisation’s products and services can seemingly be replicated at the touch of a button, the one thing that is hardest to copy – your organisation’s collective wisdom – is fast becoming its most important asset. In one of the UK’s first internal communications podcasts, Katie Macaulay sits down with IC thought-leaders every other Wednesday to better understand how we can improve communications at work. After all, it’s what’s inside that counts.

Information

  • Creator
    AB Comm
  • Years Active
    2019 - 2024
  • Episodes
    126
  • Rating
    Clean
  • Copyright
    © All rights reserved
  • Show Website
    The Internal Comms Podcast

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