The Modern Hairstylist ™ Podcast Hunter Donia

Welcome to a very special episode of the Modern Hairstylist Podcast. Today, I'm excited to share a conversation originally hosted by Jodie Brown on "The Hairstylist Rising Podcast," where we dove deep into a topic that touches every salon owner and stylist: managing last-minute cancellations and no-shows. Given its relevance and the insightful discussion we had, I knew it was crucial to bring this episode to you, my listeners.


In our chat, Jodie and I explored the emotional and professional challenges of last-minute cancellations. We've all been there—feeling frustrated when a client disregards our time. I shared how important it is to handle these situations with a level head rather than letting emotions take the lead. Maintaining professionalism helps us make better decisions for our business.


We also debated the effectiveness of proactive versus punitive policies in the salon. I'm a strong advocate for setting up clear, communicated policies that aim to prevent issues rather than punish after the fact. This approach not only sets expectations but also builds a foundation of trust and respect between stylists and clients.


Another significant point we covered was the shift in client behavior post-pandemic. The changes brought about by recent years have influenced how clients view appointments and scheduling, which requires us to adapt our business strategies accordingly.


Lastly, the importance of transparency can't be overstated. Making sure every client understands and agrees to your salon policies at each visit minimizes misunderstandings and establishes a respectful and professional relationship.


This conversation was filled with strategies to help you manage salon disruptions more effectively, ensuring your business thrives while maintaining a positive and professional atmosphere. For any salon owner or stylist navigating the complexities of client management, this discussion is packed with actionable advice that will transform how you handle cancellations, helping you protect your time and business.


Don't miss out on these insights—tune in to learn how to refine your approach and enhance the client experience in your salon.


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Welcome back to another invigorating episode of The Modern Hairstylist Podcast. Today, I want to dive deep into a problem plaguing many in our community—the overwhelming sensation of burnout. It's become a silent pandemic, touching lives across our industry. As a passionate hairstylist and business educator, I see firsthand how hard it is to stay motivated and push through when every fiber of your being screams for a break. If you've been struggling to find that spark, to rise each morning ready to meet the challenges head-on, this episode is crafted just for you. It's time to reignite that fire within and keep pushing towards the dreams that fuel our passion for hairstyling.


In this episode, we'll explore the Modern Stylist Movement, an alumni-only group from our Pre-Visit Pathway program, where we delve into advanced strategies far beyond the initial client experience. I often bring motivational talks to these sessions, especially when I sense the need is dire. Today, I'm sharing one of these pep talks with all of you. We'll discuss the latest trends, client demands, and the crucial education needed to stay ahead in this ever-evolving field. It's a comprehensive blend of support, motivation, and community that keeps us connected and informed.


But more importantly, we'll address the gritty reality of our work. I know it's tough. The industry demands can be merciless, often leaving us feeling drained and uninspired. Yet, it's our shared passion and commitment to making an impact that must drive us. This episode isn't just about surviving; it's about thriving—turning burnout into a burst of productivity. So if you're ready for a heartfelt kickstart, to step up even when you're down, tune in. 

Let's shake off the fatigue and step back into our power, together. 


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Welcome back to the Modern Hairstylist Podcast, my friend! In this eye-opening episode, we delve deep into the essence of creating a scalable business model that not only enhances your profitability but also ensures a memorable customer experience. Whether you're struggling to increase your client base or seeking ways to elevate your salon operations, this episode is your golden ticket. Join me as we uncover the pivotal elements that transform good salons into great businesses, focusing on not just attracting clients but creating a lasting impact that fuels both growth and satisfaction.


Navigating through the complex world of salon management can be daunting, but fear not! We dissect the four critical departments: marketing, sales & customer experience, operations, and vision/mindset, providing a roadmap to prioritize and optimize each for maximum impact. It's not just about getting clients in the door; it's about delivering an unparalleled experience that keeps them coming back. With real-life insights from high-level masterminds and proven strategies from the front lines of salon success, this episode is a treasure trove of wisdom for every salon owner and stylist aiming for the top.


In addition to actionable tips, we explore the transformative journey within the PreVisit Pathway program, guiding you through elevating client interactions, streamlining operations, and nailing your marketing game. 

This episode is more than just a conversation; it's a masterclass in salon business excellence, packed with valuable lessons on squeezing every ounce of potential from your appointments and setting a solid foundation for explosive growth. 

So, ready to revolutionize your salon business? Tune in to 4 Pillars of a Scalable Business Behind The Chair and start your journey to becoming a hairstylist CEO with a flourishing, scalable enterprise.

Don't forget to DM me with your answers to the questions in this episode, I can't wait to hear from you.



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Welcome to a super special edition of The Modern Hairstylist Podcast. Today, we're going all-in with a behind-the-scenes look at our beloved Pre-Visit Pathway program. I’m giving you a module-by-module breakdown that's perfect for anyone in the beauty biz looking to step up their game, whether you're a salon owner or a hairstylist eager to enhance your business and client relations.


We kick things off with Module 0, our orientation, where we lay the groundwork for your journey to success in the beauty industry. This initial phase is designed to get you acclimated and motivated to push through the entire course with flying colors. And guess what? You won’t be going at it alone! I'm all about building a strong support system, which means you’ll get live group coaching calls, constant engagement in our community on Facebook, and personalized guidance every step of the way. My goal is to make sure you feel supported and have all your questions answered.


One of the highlights of today’s discussion was definitely Module 1's Experience Customization Form. This has been an absolute crowd-pleaser, drastically reducing no-shows and cancellations while significantly boosting revenue through enhanced client experiences. As we move deeper into the program, we talk about streamlining operations through automation, which starts from Module 4. This is where you’ll learn to simplify your booking processes and manage client interactions effortlessly, ensuring your business operates smoothly.


So, if you're geared up to take back control of your time, find a balance between work and life, and build a scalable business model that allows you to grow quickly without the overwhelm, PreVisit Pathway is calling your name.
 

Join us today and let’s transform your business together.

Check out Hunterdonia.com/PVP to get started.


Other episodes referenced:
The Most Common Mistakes Hairstylists Make On Their Websites
Pros & Cons of Session / Hybrid / Package Pricing



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Welcome back to The Modern Hairstylist Podcast.  Today, I'm spilling the tea on transforming your salon's client experience into something legendary. Imagine a world where your clients are so in love with your service that they become your loudest cheerleaders, sticking with you through thick and thin, and driving a constant stream of ideal clients right to your salon chair. That's the game-changing strategy I'm eager to dive into today, as we navigate through the top client experience trends of 2024.


In this episode, I'll guide you through understanding the crucial role technology plays in shaping consumer behavior and how you can leverage it to enhance your salon business. We'll explore why balancing online and physical retail aspects is vital for modern-day salons and how platforms like Salon Interactive can streamline this process for you. This isn't just about keeping pace with the times; it's about setting your business up for increased revenue and client loyalty.


Personalization is at the heart of today's discussion. I've been preaching about the importance of creating bespoke client experiences, and now, more than ever, it's crucial to excel in this area. From pre-visit consultations to post-visit follow-ups, we're delving into strategies that make your clients feel special and cared for, ensuring they never think of going elsewhere. It's all about crafting that unique, personalized journey that resonates with each client, setting you apart from the competition.


But it doesn't stop there. I'm also touching on the power of omni-channel marketing. In our digital age, being present in your client's life across various platforms isn't just nice to have—it's essential. We'll discuss how a solid social media presence, coupled with effective email marketing, can keep you on top of your clients' minds, reaffirming your expertise and deepening their loyalty to your brand.


So buckle up, my friends, as we embark on this enlightening journey together on The Modern Hairstylist Podcast. By the end of our time today, you'll be equipped with actionable insights and strategies to elevate your client experience and turn your salon into a buzzing hub of happy, loyal customers. Let's get ready to revolutionize your salon's success story!


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Welcome back to The Modern Hairstylist podcast! In this bombshell of an episode titled "Why Automations & Systems Are A Non-Negotiable In 2024," we're diving headfirst into the chaotic beauty of our ever-changing industry.  In this episode we're not just dabbling in hair anymore; we're navigating a whirlwind of CEO-level challenges, client whims, and relentless innovations. And guess what? I'm here to spill the real tea on why automations and systems are the secret sauce to not just surviving but thriving in this madness.



The game has changed, my friends. The digital era has morphed client expectations, bombarded us with choices, and, honestly, made it tough to shine in a sea of skilled stylists. But don't sweat it! I'm not just ranting here; I've got the lowdown on how this shift has pumped up the pressure but also, how we can ride this wave with savvy automations and killer systems.



I'm sharing some personal tales and big-time industry facts. This isn't about getting lost in the daily grind; it's about revolutionizing our approach to work smarter, not harder. I've lived this transformation, seen the light, and now I'm on a mission to guide you through setting up a business that works like a well-oiled machine, giving you the freedom and cash to live your best life.



And here's the kicker – I'm throwing open the doors to my free class, "How to Automate and Systematize to Scale Your Beauty Business." This is your golden ticket to transforming your salon's hustle into a graceful ballet of efficiency and profit. It's time to step up, join forces, and lead the beauty industry revolution with me. So, are you ready to shake things up and make some serious magic happen?

Resources:
FREE Masterclass:  Automate & Systematize to Scale Your Business




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