WIHI: Workload, Stress, and Patient Safety: How Human Factors Can Help

January 23, 2020

The relationship between workload and stress and the risk this poses for practitioners and patients alike need more attention. On this episode of WIHI, IHI's longtime senior safety expert Frank Federico, RPh, and James Won, PhD, talk about the field of human factors in health care, and the role that human factors can play in reducing today’s work-related stress.

Featuring:

•  Frank Federico, RPh
• James C. Won, PhD

Featured Links:  

• What is Human Factors in Healthcare?
• Cognitive Overload, Medical Errors, and a 5-point Communication Strategy to Help Clinicians Stay Focused.
• IHI's Patient Safety Executive Development Program