Carol Snell on innovative call center strategies New Business Strategies™

The Price of Business | On May 11, 2013, Carol Snell, CEO of SalesPortal was interviewed about innovative new ways to use the call center to drive additional revenue. This fast paced interview starts off with a lively discussion on how call centers are far from dead but are actually big growth areas. Carol talked about the impact of mobile devices on call centers and new opportunities to do brand partnership marketing that drive significant additional revenue.

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