ServiceNow Podcasts

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ServiceNow Podcasts

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums

  1. Using AI to make Government more Human

    5 NOV

    Using AI to make Government more Human

    In this episode of the ServiceNow EXECUTIVE CIRCLE podcast, we speak with Dr Laura Gilbert CBE, globally respected technologist, head of No.10 Downing Street's Incubator for AI and Chief Analyst at the Cabinet Office. In a fascinating conversation, Laura makes the case for AI in the public sector, to help enhance front line service delivery and improve interdepartmental collaboration and operational efficiencies; all with the ambition of making government departments more responsive, considered and 'human' in their interactions with the public and other stakeholders.  See omnystudio.com/listener for privacy information.

    35 min
  2. Embracing AI for Business Agility and Customer-Centric Innovation

    31 OCT

    Embracing AI for Business Agility and Customer-Centric Innovation

    In this episode of the Enterprise Agility Podcast, Fred Champlain and Richard Knaster wrap up their discussion of the rapid evolution of AI. This evolution is reshaping business agility and competitiveness, with generative AI optimizing operations and enhancing customer experiences through faster decision-making and deeper insights into customer needs. Maintaining core business fundamentals while experimenting with AI and adopting hypothesis-driven strategies is key to staying competitive, allowing AI to handle routine tasks so humans can focus on creativity and innovation. Listen now to learn more. See omnystudio.com/listener for privacy information.

    13 min
  3. The SDK and IDE in Xanadu with Patrick Wilson & Jay Couture

    30 OCT

    The SDK and IDE in Xanadu with Patrick Wilson & Jay Couture

    In today’s episode, welcome back to Break Point two special guests to talk about the future of pro-coding on ServiceNow - Xanadu and beyond! Topics 00:00 Welcome & Introductions 02:39 Defining the Many Acronyms (e.g. SDK, IDE) 08:19 Biggest Changes Between Washington and Xanadu for the SDK 16:41 The IDE's Improvements and Clarity on the Many "Studios" 21:05 Best Practices in Development Moving Forward 29:34 Where's the Roadmap Heading? 39:06 Where Can People Get Their Hands on It? 40:26 Conclusion & Outro Links Xanadu Content Calendar ServiceNow IDE and Fluent (SDK v2) Creator Toolbox ServiceNow IDE, SDK, and Fluent Articles ServiceNow IDE, SDK, and Fluent Forum  ServiceNow IDE Store Link  Building Applications in Source Code  ServiceNow Fluent API Reference  Office Hours Check out the other ServiceNow podcasts  See omnystudio.com/listener for privacy information.

    43 min
  4. Unlocking AI’s Potential for Enterprises and Responsible Growth

    25 OCT

    Unlocking AI’s Potential for Enterprises and Responsible Growth

    In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain and Richard Knaster continue their conversation on the pressures and opportunities that GenAI and agentic AI bring to enterprises. Organizations face challenges in managing vast data and must adopt responsible AI practices to avoid issues like AI "hallucinations." Ensuring curated, trustworthy models, continuous training, and data quality is essential for creating valuable innovations while minimizing legal risks from inaccurate AI outputs. Join us to gain valuable perspectives on leveraging AI responsibly and effectively in your organization. See omnystudio.com/listener for privacy information.

    8 min
  5. AI and Business Agility: Enhancing Human Intelligence

    21 OCT

    AI and Business Agility: Enhancing Human Intelligence

    In this episode of the ServiceNow Enterprise Agility Podcast, host Fred Champlain, ServiceNow Agile Evangelist, talks with Richard Knaster, a SAFe Fellow and author of The Lean Agile Way, about AI’s transformative impact on business agility. Richard highlights AI’s rapid integration into existing solutions, offering cost savings and enhanced agility. He discusses AI’s ability to detect weak signals from customer interactions, leading to better insights and improved customer service through automation. This discussion offers valuable insights for executives navigating AI’s role in business transformation. See omnystudio.com/listener for privacy information.

    12 min
  6. Empathy in Action: Building Accessibility at ServiceNow with Eamon McErlean and Tony Morales

    16 OCT

    Empathy in Action: Building Accessibility at ServiceNow with Eamon McErlean and Tony Morales

    In this episode of TechBytes, host Bobby Brill is joined by Eamon McErlean and Tony Morales from ServiceNow to explore the vital role of accessibility in technology. As leaders in inclusive Gen AI, they emphasize the importance of integrating accessibility into product development from the ground up. Through personal experiences and industry insights, Eamon and Tony illustrate how empathy enhances accessibility awareness and drives change. The conversation highlights new initiatives at ServiceNow, the transformative role of AI in accessibility, and the importance of creating inclusive software that benefits everyone. This candid discussion also touches on personal experiences with disabilities and the business advantages of prioritizing accessibility in the tech industry.

    34 min
  7. Cyber Insights with Mike Rohde, Deputy CISO - Federal at ServiceNow

    4 OCT

    Cyber Insights with Mike Rohde, Deputy CISO - Federal at ServiceNow

    At TechNetCyber24, Francis Rose explored pressing cybersecurity challenges and strategies within the government sector with cyber experts, included ServiceNow's Mike Rohde. Discussions emphasized the need for effective data management and AI integration, the importance of adopting Zero Trust Architecture to combat sophisticated threats, and innovative strategies for retaining skilled cybersecurity professionals. Automation and AI were highlighted as crucial for enhancing efficiency and job satisfaction, while industry collaboration was noted as vital for driving innovation and knowledge transfer. A unified approach to these issues is essential for bolstering cybersecurity resilience across sectors.  Link to YouTube Video: https://youtu.be/fmUXk-enrIg?feature=shared See omnystudio.com/listener for privacy information.

    6 min
  8. Break Point 3.0

    2 OCT

    Break Point 3.0

    In today's episode, Break Point ushers in a fresh, new era, shaped by the voices of our listeners. Join us as we go through their feedback and craft what Break Point 3.0 will be together. Topics 00:00 Welcome & Introductions 03:00 Would you listen to Break Point more frequently if there was a video component on the Dev Program YouTube channel? 04:30 How frequently do you listen to new episodes of Break Point? 08:46 What are your favorite types of episode? 12:38 What are your favorite aspects of Break Point that you want to see remain constant through this next phase? 16:47 What are aspects of Break Point that need improvement? 23:28 Are there any topics / guests you would like to see featured in the near future? 25:30 Conclusion & Outro Links #BuildWithCreatorStudio Hacktoberfest 2024 Check Out the Other ServiceNow podcasts. See omnystudio.com/listener for privacy information.

    30 min
See All (108)

About

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums

Information

  • Creator
    ServiceNow Community Podcasts
  • Years Active
    2019 - 2024
  • Episodes
    108
  • Rating
    Clean
  • Copyright
    © 2024 ServiceNow Community
  • Show Website
    ServiceNow Podcasts

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