Conversations That Matter, a podcast from Uniphore

Uniphore

0.0 (0)
MARKETING

Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.

04/10/2023

It’s About The People - Diana Deibel - Conversations That Matter - Episode # 68

Joining the show this week is Co-author of Conversations with Things, and Chief Design Officer at Grand Studio, Diana Deibel!

37 min
02/10/2023

Shaping The Future Of Uniphore Podcasts

Conversations That Matter, a podcast from Uniphore

4 min
20/09/2023

Start With The Problem - John Ward- Conversations That Matter - Episode # 67

Joining the show this week is Global Head of Customer Experience at Cigna, John Ward!

35 min
13/09/2023

Understanding Your Customer’s Journey - Suzanne Knight - Conversations That Matter - Episode # 66

Joining the show this week is a CPG and CX expert. Please welcome to the show, Suzanne Knight!

45 min
06/09/2023

Agent Enablement Before Automation - Matt Dickson - Conversations That Matter - Episode # 65

Our guest this week is Chief Operating Officer at Eclipse Telecom, Matt Dickson!

27 min
30/08/2023

Telling The Story Of Customer Experience - Martijn Franssen - Conversations That Matter - Episode # 64

Joining the show this week is Martijn Franssen.

43 min
23/08/2023

Driving Customer Care Forward - Jeff Newman - Conversations That Matter - Episode # 63

Joining the show this week is Manager of Customer Care at Porsche Cars North America, Jeff Newman!

35 min
21/06/2023

Engaging Customers With Conversational AI - Alex Misiaszek - Conversations That Matter - Ep # 62

Joining the podcast this week is SVP, Experience Design Director - NLU & Emerging Experiences at Truist, Alex Misiaszek!

24 min

See All (71)

Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.

Creator

Uniphore
Years Active

2020 - 2023
Episodes

71
Rating

Clean
Show Website

Conversations That Matter, a podcast from Uniphore

Conversations That Matter, a podcast from Uniphore

Episodes

It’s About The People - Diana Deibel - Conversations That Matter - Episode # 68

Shaping The Future Of Uniphore Podcasts

Start With The Problem - John Ward- Conversations That Matter - Episode # 67

Understanding Your Customer’s Journey - Suzanne Knight - Conversations That Matter - Episode # 66

Agent Enablement Before Automation - Matt Dickson - Conversations That Matter - Episode # 65

Telling The Story Of Customer Experience - Martijn Franssen - Conversations That Matter - Episode # 64

Driving Customer Care Forward - Jeff Newman - Conversations That Matter - Episode # 63

Engaging Customers With Conversational AI - Alex Misiaszek - Conversations That Matter - Ep # 62

About

Information