和Emily一起练口语(附中英双语字幕)

【口语版】Making a complaint抱怨/投诉

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Steven and Dan are complaining about the food and price of their dining hall. They hope the situation can be improved. 史蒂文和丹在抱怨食堂的饭菜和价格,他们希望情况能得到改善。
A: This dining hall is the worst ever. 这个食堂最差劲了。
B: Yeah, they raised the price, but the food there still tastes like garbage.是的,饭菜涨价了,却依旧很难吃。
A: And they never deal with our complaints.而且他们从不理会我们的投诉。
B: Nope. I heard that nearly 2000 students have signed a petition showing our  dissatisfaction with the food, price and service. 就是。我听说有将近2000名学生在请愿书上签名了,表达我们对实物价格和服务的不满。
A: Do you think it will work? 你说这管用吗?
B: Many hands make light work. I think it will force them to improve a little. 众人拾柴火焰高嘛,我想总能让他们改进一点吧。
A: I hope so.但愿如此。

make a complaint=complain抱怨;投诉
make a complaint to sb向某人抱怨/投诉
make a complaint about sth抱怨/投诉某事

make a complaint to sb about sth向某人抱怨/投诉某事


If you're not satisfied with the service, you can make a complaint to the manager.
如果你对服务不满意,你可以向经理投诉。


If you're not satisfied with our service, you can make a complaint about it to our customer service department.
如果您对我们的服务不满意,可以向我们客户服务部门投诉。

the worst ever
有史以来最糟糕的

bad worse worst糟糕的 更糟糕的 最糟糕的

例句:The restaurant is the worst ever.=It's the worst restaurant I've ever been to.

这是我去过的最差的饭馆。

raise
增加;提高(数量/水平)

raise salaries/prices

提高薪水/价格

a pay raise
加薪


rasie awareness

提高意识

The company decided to raise prices due to the increase in production costs.
由于生产成本的增加,公司决定提高价格。

The government plan to raise taxes.
政府计划增税。


I hope you seriously consider giving me a pay raise.

我希望您认真考虑给我加薪。


The nationwide campaign aims to raise awareness of the risks of smoking.
这个全国性的活动旨在提高人们对吸烟危害的认识。

举起;抬起;提起


raise hands举手

Raise your hands if you have any questions.
如果你有问题,请举手。

raise a question
提出问题

Every time I raise a question, she is the first to raise her hand.
每次当我提出一个问题,她都是第一个举手的。

抚养;养育

raise a child
抚养孩子

It takes a lot of effort and patience to raise a child.
抚养孩子需要付出很多努力和耐心。


deal with

处理;解决;应对


例句:The manager needs to deal with the customer's complaint.
经理需要处理客户投诉。

与...有商业关系;打交道
He is known for his ability to deal with difficult clients.
他以应对困难客户的能力而闻名。


接受(无法改变的事情);克服(坏情绪)
He's trying to deal with the loss of his pet dog.他仍在试图接受失去宠物狗的事实。

petition
n.请愿书

sign a petition
签署请愿书

file a petition

提出请愿书

The citizens decided to file a petition to the local government to improve the public transportation system.
市民们决定向当地政府提出请愿书,来改善公共交通系统。

v.请求;情愿

petition sb (to do/for sth)请求某人(某事)
(make a formal request提出正式的请求)

I think we should petition the government to increase the grant for the project.

我认为我们应该请求政府增加对该项目的拨款。


dissatisfaction
不快;不悦;不满意

express stong dissatisfaction
表达强烈不满

We expressed our strong dissatisfaction with the new policy.
我们表达了对新政策的强烈不满。


work
起作用;奏效

例句:His idea didn't work. 
他的点子不奏效。


It might work in the short term.
在短期内,这可能有用。


I know it sounds crazy but it might work.
我知道这听起来很疯狂,但是也许管用。


Many hands make light work

众人拾柴火焰高


例句:Many hands make light work. I believe we can deal with this difficult situation if we pull together.
众人拾柴火焰高。我相信只要我们齐心协力,就可以解决这个困境。

force
强迫;迫使

force sb to do sth
强迫某人做某事

My parents always force me to do something I don't want to do.
我父母总是强迫我做我不喜欢做的事情。


sb be forced to do sth

某人被逼做某事


He is forced to tell the truth.
他被逼说出了真相。