Fighting dark patterns - regain your free will online

Marie Potel
Fighting dark patterns - regain your free will online

Have you ever struggled to resist sites or apps which prompt you to share ever more personal data? Who hasn’t casually clicked on the big green “I agree” button, instead of the little grey links below? And who doesn’t lose their patience unsubscribing from a website, when all it took was one click to “try for free”?  These features are called “dark patterns” or “deceptive patterns”, which are interfaces that deceive or manipulate users to make them act without realizing or against their own interests.  Why should we care about it ? Because … ✅ dark patterns harm the autonomy, the welfare and the privacy of individuals, and are psychologically detrimental ✅ a number of laws already prohibit dark patterns, and the global legislative framework is shifting towards clarity, transparency, accessibility and fairness by design ✅ dark patterns affect competition and trust in brands, and even puts our democratic models at risk And because eventually, there is nothing sustainable about tricking users. Dark patterns are pretty much everywhere online and yet, it’s not inevitable to be deceived or manipulated. With this podcast, once a month, Marie Potel, founder of the legal design agency Amurabi and of the platform fairpattern.com explore with her guests all the aspects of this dark and broad matter : regulation, ethics, marketing, user experience and much more. A question or a need for support ? Go on fairpatterns.com or contact Marie Potel on LinkedIn ! This podcast is proposed and presented by Marie Potel, produced by Amicus Radio and directed by Leobardo Arango. Original Music : Alexis Mallet. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

  1. 16/10/2024

    Dark Patterns and Consumer Well-Being: Insights from Chandni Gupta

    In this episode of Fair Patterns: Regain Your Freedom Online, we welcome Chandni Gupta, Deputy CEO and Digital Policy Director at the Consumer Policy Research Centre (CPRC), Australia’s leading consumer policy think tank. Chandni shares insights from CPRC’s 2022 report, Duped by Design, which revealed that 83% of Australians have experienced negative consequences from dark patterns—deceptive online designs that manipulate users. We discuss how dark patterns not only lead to financial losses but also affect privacy, mental well-being, and consumer trust. Chandni highlights the legal gaps in Australia, where 8 out of 10 dark patterns remain legal, and contrasts this with stronger protections in the U.S. and Europe. Chandni also emphasizes the role of businesses in improving the online experience by rethinking design practices to build trust. Finally, she shares insights from her Churchill Fellowship, which focuses on finding global solutions to protect consumers from digital harm. For more insights, check out Chandni’s research and fellowship: Duped by Design – Manipulative online design: Dark patterns in AustraliaLet Me Out – Subscription trap practices in AustraliaCost of managing your privacyChandni’s Churchill Fellowship Subscribe to CPRC’s newsletter at cprc.org.au, and don’t forget to subscribe to Fairpatterns' newsletter: Unlock the Trust. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

    32 min
  2. 24/04/2024

    How are businesses navigating the dark patterns maze?

    In this episode of "Fair Patterns: Regain Your Free Will Online," Paavana Kumar, Partner at Davis + Gilbert, and Marie Potel-Saville, Founder of Amurabi & Fair Patterns, engage in a comprehensive discussion about dark patterns and deceptive online practices.  Together, they explore the evolving regulatory landscape, focusing on the FTC's guidelines and enforcement actions. They discuss the negative option rule, proposed updates to streamline requirements for subscription programs, and practical steps businesses can take to avoid dark patterns and ensure compliance with regulations. The conversation also addresses the increasing pressure on companies to prioritize consumer well-being over short-term gains and the potential legal repercussions of failing to do so. Furthermore, Paavana and Marie discuss the broader implications of deceptive practices on society and the importance of ethical considerations in digital design and user experience. They emphasize the need for businesses to be transparent about their consumer transparency goals, conduct comprehensive audits of user experiences, and optimize cancellation mechanisms to create a seamless and hassle-free process for consumers. Overall, this episode provides valuable insights into the complexities of the dark patterns maze and offers actionable advice for businesses to navigate the landscape ethically and responsibly. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

    25 min
  3. 15/11/2023

    How regulators are tackling dark patterns? Discussion with Dries Cuijpers.

    In early 2023, the European Commission and national consumer protection authorities (the “CPC network”) screened 399 online shops. They only focused on 3 specific types of dark patterns: fake countdown timers; interfaces designed to lead consumers to purchases or subscriptions; and hidden information. Even on such a narrow basis, their investigation showed that 148 sites contained at least one of these three dark patterns. The Dutch Authority for Consumers and Markets (ACM) also conducted a sweep in 2023, during which they automatically detected a specific type of dark pattern: countdown timers. Results showed dozens of infringements, just on this one type of deceptive design.  In today’s episod, Marie Potel speaks with Dries Cuijpers, Senior Enforcement Official and coordinator of the Digital Economy at the Consumer Division of the Netherlands Authority for Consumers and Markets. Dries has 20 years of experience as an enforcement official in numerous economic sectors. He set up ACM’s Behavioural Insights Team and managed the team for the first 5 years, he has worked for the OECD on consumer policy and he is a co-author of ACM’s Guidelines on the Protection of the Online Consumer. What type of harms are caused by dark patterns, from a regulator point of view? How is the Dutch authority tackling this issue? What’s the future of regulation on deception and manipulation around the world? Let’s talk about it here and now! To go further :   ACM confronts online stores using misleading countdown timers with their practices  Have a question or need some support? Visit us at fairpatterns.com and follow us on LinkedIn: FairPatterns! Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

    40 min

À propos

Have you ever struggled to resist sites or apps which prompt you to share ever more personal data? Who hasn’t casually clicked on the big green “I agree” button, instead of the little grey links below? And who doesn’t lose their patience unsubscribing from a website, when all it took was one click to “try for free”?  These features are called “dark patterns” or “deceptive patterns”, which are interfaces that deceive or manipulate users to make them act without realizing or against their own interests.  Why should we care about it ? Because … ✅ dark patterns harm the autonomy, the welfare and the privacy of individuals, and are psychologically detrimental ✅ a number of laws already prohibit dark patterns, and the global legislative framework is shifting towards clarity, transparency, accessibility and fairness by design ✅ dark patterns affect competition and trust in brands, and even puts our democratic models at risk And because eventually, there is nothing sustainable about tricking users. Dark patterns are pretty much everywhere online and yet, it’s not inevitable to be deceived or manipulated. With this podcast, once a month, Marie Potel, founder of the legal design agency Amurabi and of the platform fairpattern.com explore with her guests all the aspects of this dark and broad matter : regulation, ethics, marketing, user experience and much more. A question or a need for support ? Go on fairpatterns.com or contact Marie Potel on LinkedIn ! This podcast is proposed and presented by Marie Potel, produced by Amicus Radio and directed by Leobardo Arango. Original Music : Alexis Mallet. Hébergé par Acast. Visitez acast.com/privacy pour plus d'informations.

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