Public Sector Future

Microsoft Podcasts
Public Sector Future

This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.

  1. 18/07/2024

    Building a Learning Culture for the Age of AI, with Joe Whittinghill

    Joe Whittinghill is the Chief Learning Officer at Microsoft, where having a growth mindset is at the heart of the organization’s culture, and key to its  success. He joins host Olivia Neal to share his lessons in building a learning culture across 220,000 employees, based in 115 different countries. Joe shares practical insights as well as perspectives on the neuroscience of learning and the role of AI, to help us keep up to date at a time when pace of change has never been quicker. Click here for transcript of this episode.   Click here for the corresponding blog post for this episode.   Olivia Neal [host] |  LinkedIn   Joe Whittinghill [guest] |  LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes.  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.

    24 min

  2. 08/07/2024

    Platforms, Literacy and Responsible AI—Data Foundations to Better Serve Canadians

    Ima Okonny is the Chief Data Officer at Employment and Social Development Canada. Ima leads work across the department of 40,000 people to better understand and use data to deliver services to Canadians. In this episode she joins host Olivia Neal to discuss foundational data platform approaches, responsible use of AI, and how she’s building data literacy right across the organization.  Click here for transcript of this episode.   Click here for the corresponding blog post for this episode.   Olivia Neal [host] |  LinkedIn   Ima Okonny [guest] |  LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes.  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.

    26 min

  3. 20/06/2024

    Cyber, Communications and Collaboration in Defense with Lt. Gen. Alan Lynn (Ret.)

    Lt. Gen. Alan Lynn (Ret.) is the former Commander of the US Defense Information Systems Agency. He began building his expertise in military communications early in his career, and this developed through roles which took him around the world, including NATO communications, peacekeeping operations in Bosnia, and communications for the US in the Pacific. Lt. Gen. Lynn joins guest host AT Ball to share his insights on establishing cyber as domain, the role of technology in collaboration and communication, and the importance of understanding the needs of those in the field.   Click here for transcript of this episode. AT Ball [host] |  LinkedIn  Lt. Gen. Alan Lynn (Ret.) [guest] |  LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes. Click here for additional links and information on this episode with Lt. Gen. Alan Lynn (Ret.). Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.

    35 min

  4. 30/05/2024

    Oversight of Government spending using Generative AI

    Fabio Correa Xavier is the CIO of the Court of Accounts in the State of São Paulo, Brazil, and he has led his team to be early and enthusiastic adopters of Gen AI. The Court of Accounts oversees government spending of over $100bn, for the State which has a population of 44 million. It is critical that the people of São Paulo can trust how public funds are being used, and the Court of Accounts play a core role in ensuring this happens. In this episode, Fabio talks with host Olivia Neal to explore how using Gen AI has enabled them to actively improve how public funds are overseen and managed.  Click here for more information on the Court of Accounts, São Paulo. Click here for transcript of this episode.  Olivia Neal [host] |  LinkedIn  Fabio Correa Xavier [guest] |  LinkedIn Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes. Click here for additional links and information on this episode with Fabio Correa Xavier. Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.

    21 min

  5. 18/04/2024

    Innovative Culture and AI—Digital Transformation in the City of Kelowna

    As the former CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He talks with host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people. Click here for more information about the City of Kelowna and their conversation.  Click here for transcript of this episode.   Olivia Neal [host] |  LinkedIn   Jazz Pabla [guest] |  LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/.

    28 min

  6. 07/03/2024

    Accessibility Fundamentals—Collaborating for Impact

    Rich Corbridge is the Chief Digital and Information Officer for the UK’s Department for Work and Pensions (DWP), the UK’s biggest public service department with 100,000 employees, serving 20 million customers. Rich joins host Olivia Neal to discuss how DWP has been embedding approaches to accessibility, including by partnering with Microsoft to build the accessibility skills of their employees, which in turn helps them to support jobseekers with disabilities to better use technology in gaining and retaining employment in an increasingly digital workplace.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Rich Corbridge [guest] | LinkedIn  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Join the Microsoft Ability Summit to learn more about how the newest tech can bridge the accessibility divide. Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.

    22 min

  7. 29/02/2024

    A Connected and Citizen-Centered City—Lessons from Brussels

    Join host Olivia Neal as she meets Mary Odile Longard, the CEO of i-CITY. Marie Odile shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work on citizens and employees, as well as her lessons for others.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Marie Odile Lognard [guest] | LinkedIn  Learn more about I-CITY and BRUCE on their website: Home | i-CITY (brucity.be)  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts.

    19 min

  8. 08/02/2024

    Transforming Public Sector Services using Generative AI—Global Case Studies

    Robyn Scott, the CEO and Co-founder of Apolitical joins host Olivia Neal as they discuss the findings of a new report on generative AI in the public sector. Using examples from Japan, Canada and Portugal, they explore the potential for generative AI to transform government operations. Robyn shares the lessons other public sector organizations can learn from these leading examples, and the ‘balance towards optimism’ of public servants.  Click here for transcript of this episode.   Olivia Neal [host] | LinkedIn   Robyn Scott [guest] | LinkedIn  Read the report: Transforming Public Sector Services using Generative AI  Microsoft Public Sector Center of Expertise for more information and transcripts of all episodes  Apolitical  Discover and follow other Microsoft podcasts at news.microsoft.com/podcasts/

    29 min
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This is a show for anyone who cares about using digital approaches in the public sector to deliver better outcomes. We explore stories from around the world, where public servants have been successful at driving change. We meet the people behind the stories, to hear their first-hand experiences and lessons learned. Throughout the series we discuss technology and trends, as well as the cultural aspects of making change happen.

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