3. Is there a ‘digital darkness’ descending?

How a human-centred approach to digital technology helps to address global problems. Computer Scientist, Professor Matt Jones, discusses his research into street-speaker systems in India and how working with emergent users to design technology makes a real difference to their lives. Matt also talks about a ‘digital darkness’ in terms of privacy, artificial intelligence, the breakdown in face-to-face communication and how we can use a human-centred approach to overcome this.