71 episodes
Conversations That Matter, a podcast from Uniphore Uniphore
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- Business
Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.
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It’s About The People - Diana Deibel - Conversations That Matter - Episode # 68
Joining the show this week is Co-author of Conversations with Things, and Chief Design Officer at Grand Studio, Diana Deibel!
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Start With The Problem - John Ward- Conversations That Matter - Episode # 67
Joining the show this week is Global Head of Customer Experience at Cigna, John Ward!
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Understanding Your Customer’s Journey - Suzanne Knight - Conversations That Matter - Episode # 66
Joining the show this week is a CPG and CX expert. Please welcome to the show, Suzanne Knight!
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Agent Enablement Before Automation - Matt Dickson - Conversations That Matter - Episode # 65
Our guest this week is Chief Operating Officer at Eclipse Telecom, Matt Dickson!
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Telling The Story Of Customer Experience - Martijn Franssen - Conversations That Matter - Episode # 64
Joining the show this week is Martijn Franssen.