A Digital Guide for Brokers Featuring host, Luke Kennelly

On the final episode of the podcast in this series, host Luke Kennelly discusses the pace and breadth of digital adoption among brokers in the UK general insurance market. He’s joined by Paramjit Singh, Head of Digital at Open GI, and Pete Hunter, Head of Research and Development to explore the reasons why the insurance industry has been a late adopter of digital ways of working. Along the way they touch on the changing expectations of customers and the opportunities that digital transf...

In this episode of Open GI's Digital Guide for Brokers, host Luke Kennelly and his guests delve into the world of cybercrime and its implications for brokers. You’ll find this an invaluable insight into common types of cyber attacks, signs to look out for, and ways to prevent them. Giles Baxter, Chief Information Officer at Open GI, and Gary Webb, Compliance and Data Protection Officer at OpenGI provide detailed expertise to help listeners avoid becoming a victim of all-too-prevalent cy...

You won’t get a more illuminating insight into what adopting machine learning and AI means for the general insurance industry than in the second part of Luke Kennelly's engaging chat with Tom Murphy of MLP, in which they continue to cover a broad range of topicsExploring the reasons why there is a reluctance amongst brokers and insurers to adopt machine learning The importance of proving its capabilities to potential adopters through testing against historical data, and demonstrati...

In this episode of Open GI's Digital Guide for Brokers series, join host Luke Kennelly and his guest Tom Murphy for a lively and informative podcast chat that dives deep into the significance of and Machine Learning (ML) and Artificial Intelligence (AI) for the insurance industry. Tom is one of the founders of Machine Learning Programs (MLP), and he brings cutting edge expertise combined with Irish warmth and wit to a hugely entertaining discussion which covers: The benefits ...

In this episode of Open GI's podcast, A Digital Guide for Brokers, Luke Kennelly, Product Marketing Manager, explores the topic of enrichment and the benefits that enrichment partners can deliver for brokers. He’s joined by Cameron Dipple, Partner Manager, and Jane Barker, Head of Product for the Mobius platform from Open GI, to explore the impact of enrichment on businesses and consumers. Find out their take on how consumers can expect an element of enrichment in the quote process ...

In this first episode of the Open GI podcast, host Luke Kennelly and guest Sandra Vickery discuss finding the best of both worlds in combining digital and the personal touch when creating the customer experience. Sandra is Head of Design at Open GI and she brings over 20 years of experience in various design activities to the discussion. Together, they explore the balance between digital and traditional methods of communication, the importance of planning the user experience, and t...