Deep Listening - Impact beyond words - Oscar Trimboli

Oscar Trimboli
  • 5.0 (8)
  • CAREERS
Deep Listening - Impact beyond words - Oscar Trimboli

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen. We feel frustrated, isolated and confused because we aren't heard. As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk. Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion. This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations. This podcast is about creating practical tips and techniques to improve your daily listening. Listen for free

  1. 1 DAY AGO

    how to listen to what emerges in between

    What emerges in between? This episode is an 'experiment' between Claire Pedrick and Oscar Trimboli as a result of an introduction by Shaney Crawford from Japan. They explore the role of second languages, the value of silence, and the importance of understanding the past. What does a group listening audit sound and look like? The experiment will continue for the next few episodes as they see what emerges in between episodes.     Audio Format - S4 Episode 21: How to Listen with Oscar Trimboli  Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching Video Format - S4 Episode 21: How to Listen with Oscar Trimboli  Wednesday May 01, 2024 - The Coaching Inn from 3D Coaching how to listen – fundamentals – workplace edition

    49 min

  2. 13 AUG

    how to effectively listen when you debate at work

    This episode delves into the critical role of listening, particularly in the context of debates and the competitive advantage provided to participants. Sasan Kisravi explains the significance of preparation in debate, especially when preparing both sides of the argument. When preparing both sides of an argument, you can discover and  anticipate the counterpoints that will help you discover multiple approaches to the same issue. The concept of "competitive listening" is emphasized, and it is important to understand an opponent's argument and analyze its impact on the judge and audience. Note-taking is a crucial tool for effective listening, but there is a difference between traditional note-taking and a more strategic approach. The latter involves creating a visual map of arguments, identifying key points, and tracking the flow of the discussion. This method allows listeners to maintain focus, identify unaddressed points, and ultimately gain a clearer understanding of the debate. The conversation also touches on the psychological aspects of listening, highlighting the importance of motivation and purpose. By understanding the nuances of effective listening, individuals can improve their communication skills, build stronger relationships, and achieve greater success at work.   Listening is a competitive advantage: Effective Listening is crucial for success in debates and workplace communication. Preparation is key: Understanding both sides of an argument and anticipating counterpoints is essential for effective listening and responding. Note-taking is a strategic tool: Creating visual maps of arguments helps maintain focus, identify key points, and analyze the flow of the discussion.     www.listening.com Where to start? Start here How to listen like a High Court Judge with Justice Michael Kirby Listen like World Memory Champion Dr Boris Konrad Brooklyn Debate League 01:38:00 - The complete Munk Debate - Mainstream Media featuring Douglas Murray, Matt Taibbi, Malcolm Gladwell, Michelle Goldberg November 30, 2022 00:47:36 The original Phuskin Industries Revisionist History Podcast Episode - Malcolm goes to debate school – complete audio episode April 13, 2023 00:10:10 Douglas Murray on Malcolm Gladwell: "I Still Don't Feel Pity"

    40 min

  3. 11 JUL

    the significant consequences when you can decode non-verbal cues

    The importance of listening at Level II, which is three-dimensional hear, see, and sense  Noticing nonverbal cues and their congruence with their words is a vital skill toward becoming a deeper listener. While these cues can be informative, it's crucial to interpret them accurately and consider the context. During this episode we explore noticing the face, posture and breathing As we delve into the world of nonverbal cues, we are guided by Susan Constantine, Robin Dreeke, Michael Grinder and Andre Agassi. These four perspectives will create a deeper understanding by noticing, baseline and interpreting a range of non-verbals Finally, Agassi shares a secret about decoding Boris Becker's non-verbal signals which led to an eight-match winning streak in the 1990s.    066: Listening to body language with Susan Constantine 077: The secrets of listening like a spy with Robin Dreeke 085: Hidden Secrets of how to Listen for non-verbals with Michael Grinder

    22 min

  4. 17 JUN

    What can you learn from over 33,519 workplace listeners?

    Insights from 33,519 people about what gets in their way of listening and practical tips about what will imrpove your listening. An update on the fourth generation www.listeningquiz.com including; aggregate listening profiles for more than 10 people cross-industry benchmarking administration features to track progress of completion volume discounts for organizations volume discounts for accredited consultants  Where to start? Start here Podcast Episodes Categorized by the Five Levels of Listening Podcast Episodes Categorized By Korn Ferry Leadership Architect™  Competencies Podcast Episode 046: Listen to your audience like SXSW How to speak so my audience will listen  Danish Dhamani How to effectively listen to someone who is suicidal Kevin Briggs Zoom fatigue and exhaustion - how it negatively impacts women more with Dr Anna Carolina Muller Queiroz One move ahead, how to listen like a chess grandmaster - Scott Sandland the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown Learn how to listen with the patience of a neuroscientist Dr Alison J. Barker Supercommunicators How to Unlock the Secret Language of Connection

    32 min

  5. 14 FEB

    the hidden clues when you listen well in low trust group meetings

    This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast. Key takeaways: Focus on non-verbal cues: Ambassador Cleverly emphasizes that what people don't say, their body language, note-taking, and response delays are often more revealing than their spoken words. This applies not just to high-stakes diplomacy but also to everyday workplace meetings. Team listening: Effective listening involves individual attentiveness and collaboration within your team.   The power of silence: Pay attention to pauses in the conversation. Their length, frequency, and placement can signal reflection, emphasis, cultural differences, or the weight of potential responses. Longitudinal listening: Notice subtle changes in language, body language, and overall tone over time during extended negotiations or repeated meetings. Actionable insights: Reflect on your listening habits: How much attention do you pay to non-verbal cues?   Practice team listening: Discuss group observations and interpretations after meetings to gain a more comprehensive understanding. Refine your pause awareness: Observe how others use pauses and experiment with your own pausing to enhance meaning and impact. By applying these insights from diplomatic listening to your own workplace interactions, you can improve communication, build trust, and navigate complex situations more effectively. Additional Resources  "Does China Care What Britain Thinks?" from The Spectator's Chinese Whisper Podcast hosted by Cindy Yu. "Ambassadors: Thinking About Diplomacy From Machiavelli To Modern Times" by Robert Cooper.

    17 min

  6. 30 JAN

    adaptive workplace listening and why its different from active listening

    Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace. They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and goal. They emphasize that everyone has a unique listening style and good intentions but may not always meet the speaker's needs. Nicole, a content director, and executive speaker coach, highlights the necessity of adapting your listening style based on the speaker's requirements. Maegan, a senior director of communication services, shares her experiences in coaching executives and the challenges of listening and providing feedback tailored to executive leaders.   They delve into their three-year journey of writing the book, emphasizing the need for detailed, actionable steps and memorable models for effective communication. They discuss the complexities of discernment in the workplace and offer insights into guiding others to listen effectively and seek the right type of listening in different situations. S A I D Support Advance Immerse Discern As a bonus, listen to Nicole, Maegan, and Oscar debrief on the process of listening during the recording of this discussion.

    39 min

  7. 10 JAN

    the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown

    Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to drive positive healthcare outcomes. She also highlights the barriers to effectively utilizing conversational data and the ethical considerations of AI technology. Brown provides insights into how Authenticx's platform helps organizations unlock valuable insights and drive innovation through listening. She concludes by offering three key questions that organizations should ask when evaluating suppliers of systems for listening at scale. Amy Bown    Authenticx   Authenticx's Eddy Effect how to listen – the most comprehensive book about listening in the workplace – visual edition – print & digital version how to listen - visual edition - the back story

    39 min

  8. 04/12/2023

    how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf

    Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosenfelder emphasize the need to slow down the questioning process and ask better, more meaningful questions. They highlight the role of playback, curiosity, and emotional awareness in effective listening. We've got three copies of the book, Creativity, Inc, a behind the scenes story about creativity by the founder at Pixar, Ed Catmull. https://www.amazon.com/Creativity-Inc-Overcoming-Unseen-Inspiration/dp/0812993012 Email podcast@oscartrimboli.com with the subject Pixar and your reflections on this discussion between Jamie, Heidi and myself. The conversation touches on creating a safe and inclusive environment for all voices to be heard, as well as the impact of power dynamics on listening. Learn about advanced listening techniques including The playback Slowing down the process  The importance of plussing The role of the environment Power dynamics Inside Pixar

    24 min
See All (157)

Trailer

5
out of 5
8 Ratings

About

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen. We feel frustrated, isolated and confused because we aren't heard. As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk. Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion. This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations. This podcast is about creating practical tips and techniques to improve your daily listening. Listen for free

Information

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes and get the latest updates.
Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada