Today's episode is with Dan Jackson of Urban Shared, a long lease co-living operator in Southwest London. We dive into investing in South London, how Dan doesn't see himself as an investor and more importantly what Dan is doing to change the focus to better serve the tenant customer using his IT background.
02:50 How to improve the customer experience
04:00 building a community and how Dan achieves this
06:24 Dan's self-built solution
07:30 Tenants - the forgotten customer??
08:15 S24 - effects on housing stock
10:00 the "value-add" proposition
11:25 What qualifies Dan to do all that - a bit of history
13:00 The dangers of r2r
18:50 Why South London
22:21 Value of time
26:18 Dan's Challenges and REAL investments
35:00 best part of investing
If you are looking to reach out to Dan he can be contacted on firstname.lastname@example.org or find him on the popular social media platforms.
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Jeroen Hoppe is an experienced investor. He's been a landlord for over 15 years, has his own estate agency and manages his own personal portfolio. If you are looking to connect please visit www.jeroenhoppe.com.