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Episode 113: In LAB #18, Amardeep Parmar (https://www.linkedin.com/in/amardeepsparmar) from The BAE HQ https://www.linkedin.com/company/the-bae-hq), welcomes Shakeel Jivraj, Head of Operations at Queensway,
In this episode Shakeel discusses the nuances of empathetic leadership within the context of managing a large, diverse team. Shakeel shares insights on building trust, avoiding micromanagement, embracing curiosity, listening, and the significance of creating a supportive, collaborative work environment.
This LAB Podcast was recorded using Riverside.FM
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Show Notes:
00:00: Introduction to empathetic leadership and Shakeel Jivraj from the Queensway Group.
00:52: Shakeel describes his role and the scale of his responsibilities at Queensway Group.
01:43: Discussion on trust, shared responsibility, and avoiding micromanagement.
03:36: Building trust through empathy, curiosity, and open communication.
05:11: Strategies for setting a positive framework for team interaction.
07:06: Ensuring team outputs meet expectations without micromanaging.
08:48: Reflections on personal leadership mistakes and growth.
10:54: The importance of leadership succession for personal and organisational growth.
12:47: The joy of nurturing and developing others.
15:40: Excitement for future personal development and new franchising opportunities.
17:01: The power of vulnerability in leadership.
19:22: The reciprocal nature of empathy in leadership.
21:21: Quickfire questions and information on learning more about Queensway and Shakeel's work.
24:44: Final thoughts on empathetic leadership and an invitation for collaboration.
Shakeel Jivraj:
https://www.linkedin.com/in/shakeel-jivraj-9a3a8297/
Queensway:
https://www.queensway.com/
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Information
- Show
- FrequencyUpdated weekly
- Published13 February 2024 at 06:00 UTC
- Length26 min
- Episode113
- RatingClean