How to Build a Multigenerational Workforce That Works Together

In this episode of the HR Leaders Podcast, we're joined by Vishal Thanki, Director of Talent & Culture at B&Q. Vishal shares how B&Q is intentionally building a multigenerational workforce that reflects its diverse customer base, while driving high performance across all levels.

From gamified e-learning to pay parity, inclusive training programs, and real talk on what motivates Gen Z to Baby Boomers, this episode is a practical playbook for designing a workplace where five generations thrive together. If you care about performance, inclusion, and real HR impact, this one's for you.

🎓 In this episode, Vishal discusses:

1. Why engagement surveys drive better cultural decisions
2. How to reflect customer diversity through your workforce
3. How store managers personalize support across generations
4. Why B&Q invests in age-inclusive pay, upskilling, and leadership
5. How B&Q creates an environment where everyone - from Gen Z to Boomers - can thrive

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