Impossible Tradeoffs with Katie Harbath

Katie Harbath
Impossible Tradeoffs with Katie Harbath

Technology and democracy are at a crossroads. Technology can potentially empower people and make our democracies more responsive. Or technology can be used to manipulate and divide us. Welcome to Impossible Tradeoffs. I’m Katie Harbath. In this weekly podcast, we’ll talk about and analyze the most fascinating headlines. We’ll make predictions about where things are going. And we’ll talk to experts about the challenges we face and how we might look for solutions. anchorchange.substack.com

  1. 6 DAYS AGO

    Bluesky's Approach to Trust and Safety

    I’m grateful this week that Aaron Rodericks, Vice President of Trust and Safety at Bluesky, made the time to join me for a conversation about how the platform is tackling the surge in users it’s seen in the U.S. since the election. This isn’t the first time they’ve seen such growth spurts—another happened in Brazil when X was briefly banned. These rapid user increases bring unique challenges to moderating content and require some impossible tradeoffs. Aaron talks about the different approaches Bluesky takes to content moderation, the unique aspects of the platform, its decentralized nature, and the challenges of scaling operations amidst rapid user growth. Aaron shares insights on content moderation, the balance between automation and human oversight, and the evolving policies to address emerging harms. The discussion also touches on user control, verification processes, and the future compliance and product development roadmap. To learn more about Bluesky’s approach, read Mike Masnik’s piece Protocols, Not Platforms: A Technological Approach to Free Speech. Also, here is an interview Wired did with CEO Jay Graber this week, as the platform crosses 24 million users. Please support the curation and analysis I’m doing with this newsletter. As a paid subscriber, you make it possible for me to bring you in-depth analyses of the most pressing issues in tech and politics. Get full access to Anchor Change with Katie Harbath at anchorchange.substack.com/subscribe

    41 min
  2. 28 NOV

    Engaging with Curiosity and Grace

    Happy Thanksgiving! I decided to release an episode today because I figured people would want something to listen to while prepping the turkey or driving to see family and friends. I also know that Thanksgiving and the holidays can be a time when tough conversations arise, especially after an election. That’s why I wanted to talk to Lori Brewer Collins. Lori is an executive coach. She and I met after the 2016 election when she created a program called Cultivate the Karass to help people across the political spectrum develop relationships with people on the other side of the aisle. I knew Lori’s son Jake before he died in 2015, and the idea for this came from a post-it note he had on his computer in the White House. Lori is a master at creating spaces for people to feel heard. In this conversation, she discusses her work in leadership development and the importance of fostering connections across ideological divides. She emphasizes the significance of building trust, creating safe spaces for dialogue, and the art of deep listening. The discussion also highlights the role of vulnerability, curiosity, and inquiry in facilitating meaningful conversations and understanding among diverse groups. We explore the complexities of facilitating difficult conversations, particularly around race and political differences. We also discuss the emotional exhaustion following elections, the importance of understanding diverse perspectives, and strategies for navigating family discussions with grace and kindness. Lori emphasizes the need for curiosity, intentionality, and the power of listening in fostering meaningful connections amidst differing viewpoints. I hope you enjoy our conversation. Thank you so much for listening to and supporting this work. It means the world to me. Anchor Change with Katie Harbath is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. Get full access to Anchor Change with Katie Harbath at anchorchange.substack.com/subscribe

    48 min
  3. 21 NOV

    Decoding Gen Z's Relationship with Technology

    This week on the podcast, I chatted with Rebekah Park, Vishnupriya Das, Devika Kumar, and Laura Murray, researchers at Gemic, a global growth strategy firm. They worked with Nhu Le, Rachel Xu, and Beth Goldberg from Google’s Jigsaw on a study looking at how young people in India and the US trust online content in the age of generative AI. I wrote about this study back in October and have been quoting it nonstop to people exploring how the information environment has changed, especially in the context of the election. The team comprised anthropologists and strategists and the conversation delves into the origins of their research, the importance of understanding the social dynamics of information, and the unique approach they took in studying Gen Z's interaction with technology, particularly in the context of a two-country study involving the US and India. The team emphasizes the significance of qualitative research and the intimate understanding it provides in exploring how individuals navigate the digital landscape. The conversation delves into the research methodology and findings of a study on online behavior, focusing on the qualitative aspects of user engagement and the emotional dynamics that influence trust in information. The participants' experiences reveal a complex interplay between light and heavy content consumption, highlighting the importance of feelings in shaping online interactions. The discussion emphasizes the need for a nuanced understanding of how people navigate information in a digital landscape, particularly in the context of misinformation and trust. I highly recommend you look at the seven information modes that emerged from their work and consider how people want to get heavy information, such as politics and news, versus more lighthearted stuff. I think this research is essential for professionals looking to get information out into the world and those who are trying to shape the online information environment. Please support the curation and analysis I’m doing with this newsletter. As a paid subscriber, you make it possible for me to bring you in-depth analyses of the most pressing issues in tech and politics. Get full access to Anchor Change with Katie Harbath at anchorchange.substack.com/subscribe

    53 min
  4. 7 NOV

    An AI-Generated Podcast Experiment

    Image created by ChatGPT If I’m honest, I’m still processing everything. I’m giving myself and others the space to process everything. But, I still wanted to do a podcast. I have this deep fear that if I don’t stick to a schedule, I’ll fall off the wagon of creating content. It's probably not true, but I like to keep doing things to move forward. Since I had no idea where we would be as a country today, I decided to conduct an experiment I’ve wanted to do for a while for this week’s podcast. Back in October, Google’s Notebook LLM tool, which uses AI to generate podcasts, went viral because of its quality. I decided to upload my six most popular Anchor Change posts from the last two years and ask it to create a podcast acknowledging that we were two days after Election Day and to look at how technology had impacted our information environment. Here are the top posts: * Platforms run away from politics and news / July 9, 2023 * The Future of our Information Environment / Oct 9, 2024 * Zuck’s Letter to Jordan and the Telegram CEO Arrest / Aug 28, 2024 * Digging Into Ten Overused Tech Tropes / Apr 3, 2024 * Our World in 2025 / Jan 3, 2024 * Cambridge Analytica Five Years Later / March 16, 2023 It’s a pretty interesting conversation between the two AI hosts and not too bad. I wish I could have given a longer prompt about what I wanted them to focus on and in what order, but for a first go I’m excited at this possibility to repurpose content in other formats. Enjoy! Anchor Change with Katie Harbath is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. Get full access to Anchor Change with Katie Harbath at anchorchange.substack.com/subscribe

    18 min
  5. 30 OCT

    The Long Tail Election

    Twenty years ago, Wired editor Chris Anderson wrote “The Long Tail” - a story about how “the future of entertainment is in the millions of niche markets at the shallow end of the bitstream.” Also, twenty years ago, the term “podcasting” was coined thanks to the introduction of the iPod and RSS feeds that could carry audio files. Today, in these final days before the election, we can confidently say that this prediction has become a reality—not just for entertainment but also for news and politics. I’ve been pondering this newsletter for a while, and Chris’s piece popped into my mind as I was thinking about how 2024 is being called the TikTok/Influencer/Podcast/Clipping/Shards of Glass election. What these all have in common is the theme that our information environment is more fractured than ever before, and influencers/creators across numerous platforms have proven their power to reach voters. I won’t be shocked if, for the 2028 cycle, we have a candidate announce for president on a podcast (DeSantis did technically announce on Twitter spaces, but that’s different.) Ben Thompson makes this point in his excellent column from Monday, “I think, though, that the ability to hold one’s own on a podcast is, in the long run, going to be a greater selection effect for President than people might expect.” The ground is shifting beneath our feet and will continue to do so as we increasingly use artificial intelligence to help us create and curate the information we consume. I will have much more to say on this as I try to figure out how to recap these last two years. Since January 2020, I’ve been talking about this historic year of elections around the globe, and it is almost over. The amount we’ve all gone through during this time is massive—and it’s only accelerating. Anchor Change with Katie Harbath is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber. With only a week left until Election Day, I wanted to share five things to remember as we enter this new phase. * The information environment is shifting, which presents an excellent opportunity to shape this new reality. I’ve talked to a few folks wondering if their work since 2016 has been for naught because of the amount of disinformation online. It most certainly has not, but this work will need to change. I’m excited about digging into this new ecosystem and how we can mold how it evolves. What strikes me in re-reading Chris’ article 20 years later is that we can predict where things will go; it just takes us a long time for the technology and people to adapt, to accept the new reality, and to grieve the loss of the old one. Where we are today will not be where we will be in four years, as AI will do much more to curate the information we consume. We know this will happen, just not exactly how. That presents a lot of opportunity to start helping shape the future we want. Just look at this paper about how AI is helping to prebunk election misinformation. * A side thing to watch here is where people go to follow along as results start to come in. Cable channels usually shine here, but Amazon is doing its own Election Night special, as are TikTok users like V Spehar from Under the Desk News. Will people go there instead? * The tech CEO election. A side story of this election will inevitably be the role of the tech CEO. From Zuckerberg trying to pull back on politics and news to Elon leaning in and Bezos killing the Washington Post editorial, these CEOs are now political players whether they want it or not. Podcasting and newsletter platforms - and thus their CEOs - will become more critical. These CEOs are not the enemy, nor will they save us, but we must work with them - and hold them accountable. We can lament that they operate first and foremost as a business, or we can accept that and figure out how to impact them through those incentives. * AI isn’t as bad as feared

    6 min

About

Technology and democracy are at a crossroads. Technology can potentially empower people and make our democracies more responsive. Or technology can be used to manipulate and divide us. Welcome to Impossible Tradeoffs. I’m Katie Harbath. In this weekly podcast, we’ll talk about and analyze the most fascinating headlines. We’ll make predictions about where things are going. And we’ll talk to experts about the challenges we face and how we might look for solutions. anchorchange.substack.com

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