14 episodes
On Verve: Modern Approach to Customer Experience Bianca Angelico
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- Business
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5.0 • 4 Ratings
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On Verve: Modern Approach to Customer Experience is a series of interviews with different experts in the workplace on creating an impactful CX (customer experience) and WX (workplace experience) for your employees and guests. Bianca Angelico is the Director of On Verve and our mission is to be the 'makers of someone's day'.
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13. Reflection of 2021 Part 2 with Lynne Cullen & Bianca Angelico - reflect on 2021 and our predictions for 2022
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's episode we invite back Lynne Cullen to help close out our first season as we reflect on 2021 and our predictions for 2022. Connect with Lynne Cullen on LinkedInConnect with Bianca Angelico on social media- Instagram @biangelico- Twitter @Bi_Workplace- LinkedIn Bianca AngelicoOn Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someo...
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12. Reflection of 2021 Part 1 with Lizzie Neave & Bianca Angelico - Creation of On Verve brand and name
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's episode we talk to Lizzie Neave, who is the Group Marketing & Communication Director for Churchill Group. Lizzie and I sit down and reflect on the creation of On Verve - everything from the name to why we call our team DayMakers. Awesome episode for anyone thinking of currently creating a new brand. Connect with Lizzie Neave on LinkedIn or Twiiter @mrsneaveConnect with Bianca Angelico on soc...
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11. 10mins: Step by step guide to creating energy in the workplace
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10. Creating Memorable Experiences no matter the environment (virtual or in person or hybrid) with Lucy Williams from BeSure Events
In this episode, Lucy Williams from BeSure Events share about her journey setting up a business during lockdown that is all about creating memorable experiences. She shares her insight on starting a business in lockdown to her special ingredients that create lasting memorable moments to Christmas parties this year. Loved this episode, subscribe, rate it, and share it. We would love to hear from you. Connect with Lucy Williams via instagram Instagram: @besure_events / @lucydarl or Linked...
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9. What makes On Verve special with Lynne Cullen
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we talk to Lynne Cullen, who is the Culture & People Manager for On Verve. Lynne shares about the culture at On Verve and why we refer to our team as DayMakers. We give a few hints to something exciting we are launching in October - we cant wait to share about it! Lynne also gives tips for interviews. Connect with Lynne Cullen on LinkedIn. Connect with Bianca Angelico on social media-...
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8. Scaling your customer experince as your business grows with Tony Johnson
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we went international as our guest this week is based in Florida. Tony Johnson is an award-winning customer experience speaker, trainer, and consultant who helps organizations grow through cx strategy, leadership development, and employee engagement. Tony was previously the customer experience officer for Aramark and now he is the founder of Ignite your service training and consulting. He als...