Organizational rivers and roads to resilience during COVID 19 I Nicola Richardson

In this episode of Rivers to Resilience, Martina chats to Nicola, a Management Consultant from The People Mentor, who explains what she does and how she can help  'fix' companies that are struggling during COVID 19 whilst increasing productivity, resilience and general happiness in the office.

0:00 – Intro

0:28 – Nicola introduces herself and explains what the role of a management consultant consists of

2:00 – Nicola explains whether she has seen a change in her role during  COVID-19

2:57 – Listening to employees increases resilience and helps productivity

4:30 – How to increase employee trust when they are working remotely

7:26 – Importance of gaining feedback

9:30 – make sure you get back to your employees

10:20 – You can’t expect to know everything, you should sign post things so you can find the answers

11:07 – How to build resilience in organisations

13:01 – There will be peaks and dips. People are coping with more.

17:31 – understanding the generational gap

18:55 – Resilience has a huge roll in people management  

21:31 – How journaling is a great tool and is helpful to make small adjustments

22:57 – One approach doesn’t fit all

24:36 – Delegation allows people to work in their own way

25:58 – How Nicola tells us her story and how she used her heart attack to build and grow her resilience

33:34 – After a recent survey (Opinions and Lifestyle Survey: ONS June 2020) suggests people are losing life satisfaction, how can that be combatted.

37:52 – What mixing generations can do to help your business

39:06 – People feel as though they aren’t listened to and need to be respected

41:49 – People at the top are making decisions without involving people at the bottom

42:39 – problem solving properly can help promote inclusivity

Book your FREE Organisational Resilience Consultation: https://www.raphatherapyservices.com/contact-us/

Get your copy of Martina’s book “Resilience in the Workplace: From surviving to thriving in the workplace, in business and as an entrepreneur”: https://www.amazon.co.uk/Resilience-Workplace-Surviving-workplace-entrepreneur/dp/1789725836

Follow Martina Witter:

📲 Instagram: https://www.instagram.com/rapha_therapy_service

👔LinkedIn: https://www.linkedin.com/in/martina-motivator-witter-ba884947/ and https://www.linkedin.com/company/rapha-therapy-services/

📽 YouTube: https://www.youtube.com/channel/UCIx331RsTbzTbfmHLgxxvgQ

📲 Facebook: https://www.facebook.com/RaphatherapyservicesLimited

📲 Twitter: https://www.twitter.com/mrobertaw

Connect with Nicola 

👔LinkedIn: https://www.linkedin.com/in/nicola-richardson-thepeoplementor/